尼亞加拉瀑布城格倫維尤酒店住宿推介

"yes"

"比较舒适"

"Front desk were very friendly. 10 to 15minute walk to the falls. Unfortunately. The room wasn’t well cleaned. Still got somebody’s hair on the bed. And smell like someone had slept on your bed. I am not sure if the cleaning staff had changed the sheets. "

"很方便"

"Due to the emergency matter I was not able to check in the hotel but I was charged double times for the room rate. I understand the pre payment won’t be refunded if I failed check in but I don’t think they could charge me double times. I contacted them and never got anything back. "

"整潔"

"成個酒店得一個微波爐可供顧客使用，另外製冰機亦係得一部，房間清潔欠佳。另外嗰房好嘈，樓上及周圍到晚上，有好多小朋友跳蹦蹦，致房間內很嘈。難以入睡打電話到前台叫人幫忙，效果都唔係好理想。"

"We stayed for two nights at the fallsview hotel, but were disappointed at how the hotel missed the house keeping for our room, even upon reminding the front desk a few times throughout the day, as we came back to the room in the afternoon to find out the room was left the same as it was when we left in the morning. When we came back to the hotel after dinner that night, no towels were replaced, no beds were made up, trash bins were all left full, and the worst of all was the shampoo and body wash were all out. We had to request for all the amenities on that night. It was a very disappointing experience at the hotel."

"ok"