Terrace/patio
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Reviews of Courtyard by Marriott Glenwood Springs

3 out of 5
Courtyard by Marriott Glenwood Springs
105 Wulfsohn Road, Glenwood Springs, CO

Reviews

8.6

Excellent

Rating 10 - Excellent. 485 out of 927 reviews" "
Rating 8 - Good. 290 out of 927 reviews" "
Rating 6 - Okay. 94 out of 927 reviews" "
Rating 4 - Poor. 39 out of 927 reviews" "
Rating 2 - Terrible. 19 out of 927 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Nitasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are really hard and no complimentary drinks like coffee or tea. Staff was amazing and friendly!!
Stayed 2 nights in Apr 2024

10/10 Excellent

Justin

Stayed 2 nights in Feb 2024
Response from Kevin on 23 Apr 2024
Thank you for your review Justin. We are so happy you had an excellent experience with us. Please come back and see us next time you're in the Roaring Fork Valley!

10/10 Excellent

Rob, Parachute

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very comfortable staying here and the staff was excellent!
Stayed 2 nights in Apr 2024
Response from AGM on 19 Apr 2024
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you had a comfortable stay with us and that our staff met your expectations. Providing excellent service to our guests is our top priority, and we're delighted to know that we succeeded in making your stay enjoyable.We look forward to welcoming you back for another comfortable experience in the future!

10/10 Excellent

HECTOR L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and convenient
Stayed 4 nights in Apr 2024
Response from AGM on 19 Apr 2024
Thank you for your review!

6/10 Okay

James

Liked: Staff & service
Had to call front desk because room next door was loud and it was 12:45am. :-(
Stayed 3 nights in Apr 2024
Response from AGM on 11 Apr 2024
Thankyou for your review. We're sorry to hear about your experience with the noise disturbance from the neighboring room. Your comfort and peace during your stay are important to us, and I apologize for any inconvenience caused.

10/10 Excellent

Erika

Stayed 1 night in Mar 2024
Response from AGM on 11 Apr 2024
Thank you for your review!

10/10 Excellent

Fuller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property! Facilities are nice. Room was clean.
Stayed 1 night in Mar 2024
Response from AGM on 23 Mar 2024
Thank you for your review! We are happy to hear you enjoyed your stay and we hope to see you again next time your travels bring you back to the area!

10/10 Excellent

Jereb

Liked: Cleanliness, staff & service, property conditions & facilities
Love it. Malls are cool.
Stayed 1 night in Feb 2024
Response from Guest Services on 25 Feb 2024
Thank you for your review

6/10 Okay

Jessica

Travelled with family
Liked: Staff & service, amenities
Cute hotel. The shower was a nightmare.
Stayed 1 night in Feb 2024
Response from AGM on 23 Feb 2024
Jessica, Thank you for your feedback. We're delighted to hear that you found our hotel cute. We're sorry to learn about the issue you experienced with the shower. Your satisfaction is important to us, and we will address this matter promptly to ensure a more enjoyable stay for our future guests. We appreciate your honesty and hope to welcome you back for an improved experience.

6/10 Okay

JASON

Liked: Cleanliness, staff & service, property conditions & facilities
why no complimentary breakfast? The Marriott next door, which was bigger and cheaper had a complimentary breakfast.......
Stayed 2 nights in Feb 2024
Response from AGM on 15 Feb 2024
JASON, Thank you for your review. We acknowledge that hotel establishments may have differing policies with regard to breakfast offerings. Our hotel aligns its breakfast offerings with the rigorous standards outlined by the Courtyard brand. Specifically, we adhere to the Bistro concept, a quick, restaurant style breakfast which includes a strategic partnership with Starbucks Coffee to provide a high-quality experience to our valued guests. We hope you give us another chance next time your travels bring you back to Glenwood Springs.

10/10 Excellent

Alexandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks!
Stayed 1 night in Dec 2023
Response from AGM on 9 Feb 2024
Thank you for your review!

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly great environment.
Response from AGM on 24 Jan 2024
Thank you for taking the time to review our hotel. We are happy to hear you enjoyed your stay and hope to see you again next time your travels bring you back to Glenwood Springs

8/10 Good

Cassandra

Travelled with family
Liked: Cleanliness, staff & service, amenities
The best part about this property was the staff. Everyone was really nice and helpful. Everything was very clean including all the different facilities. Unfortunately, the property did look a little warn and beat up. It seemed like it could use a little refresh. However, I would definitely stay here again.
Stayed 2 nights in Jan 2024
Response from AGM on 11 Jan 2024
Thank you for your review!

6/10 Okay

Bruce

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We ordered some hummus and carrots. Carrots looked like been sitting in the fridge for weeks.
Response from AGM on 5 Jan 2024
Thank you for your review. We will look into this issue.

10/10 Excellent

Mary Joy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, comfortable, and clean with a puppy bonus
Service is terrific and you get to pet a cute puppy that belongs to one of the nice front desk people. Breakfast is not free but is made hot and hearty. Beds are comfortable and the shower feels nice. Only complaint I have is some of the wall sockets were not working so it was cumbersome trying to hook up my CPAP machine. Overall very nice, comfortable, and clean.
Stayed 2 nights in Dec 2023
Response from AGM on 5 Jan 2024
Thank you for your review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from AGM on 17 Dec 2023
Thank you for taking the time to review our hotel. We are happy to hear you enjoyed your stay and hope to see you again next time your travels bring you back to Glenwood Springs

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2023
Response from AGM on 5 Jan 2024
Thank you for your review

8/10 Good

Hengameh

Stayed 1 night in Dec 2023
Response from AGM on 14 Dec 2023
Thank you for your review

10/10 Excellent

Inge

Stayed 1 night in Dec 2023
Response from AGM on 5 Jan 2024
Thank you for your review

10/10 Excellent

Alonso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cool
Stayed 1 night in Nov 2023
Response from AGM on 29 Nov 2023
Thank you for your review

10/10 Excellent

Michael

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with great helpful staff.
Stayed 1 night in Nov 2023
Response from AGM on 29 Nov 2023
Thankyou for your review

8/10 Good

Louise, Longmont

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from AGM on 29 Nov 2023
Thank you for your review.

10/10 Excellent

Jose

Stayed 1 night in Nov 2023
Response from AGM on 14 Dec 2023
Thank you for taking the time to review our hotel. We are happy to hear you enjoyed your stay and we hope to see you again next time your travels bring you back to Glenwood Springs

4/10 Poor

Jehee, Aurora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
upper floor foot step was so loud.. unable to sleep until 1:30am when they finally went to sleep and was wake at 5am when they started to move around.. need better sound proofing between the floors Restless night..
Stayed 1 night in Nov 2023
Response from AGM on 22 Nov 2023
I'm so sorry to hear about your experience with the noise disturbance during your stay. Your comfort and rest are incredibly important to us, and it's disappointing that the footstep noise from the upper floor disrupted your sleep. We understand how crucial a good night's rest is, and I want to assure you that we're taking your feedback seriously. We'll definitely look into improving the soundproofing between floors to ensure our guests can enjoy a peaceful and uninterrupted stay. Your feedback is valuable, and we appreciate you bringing this to our attention.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from AGM on 22 Nov 2023
Thank you for your review

10/10 Excellent

chrissy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was perfect. We enjoyed our stay and even more a comfortable good nights rest. The bed was so comfy.
Stayed 1 night in Nov 2023
Response from AGM on 19 Nov 2023
Thank you for your review. We are happy to hear you enjoyed your stay and had a wonderful nights rest! We hope to welcome you again next time your travels bring you back to Glenwood Springs!

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and courteous.
Stayed 1 night in Nov 2023
Response from AGM on 11 Nov 2023
Thank you for your review

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Fairly clean, but outrageously expensive for no am
Was disappointed to arrive at the hotel, to fund out the bar was closed, due to lacknof employees. Being on the outskirts of Glenwood Springs, we were looking forward to having a place to enjoy a few cocktails in the evening. The beds were comfortable and the room was fairly clean. The pool area had a ton of bugs built up in the corners, and the water was questionable. The TV remote was falling apart, which made it difficult to change channels. When we called for a few additional things we needed, we were told to come down to the front desk to pick the items up. This was not an inexpensive stay, yet there was no breakfast except for the limited selection you had to pay for. My mom even had to buy her hot tea. Also, they charge you $12/night for parking when its in the middle of nowhere, so there is nowhere else to park, or any reason others would park there if they're not guests of the hotel. I wont return to this hotel in the future, i wouldnt recommend.
Stayed 2 nights in Nov 2023
Response from AGM on 11 Nov 2023
Thank you for your review

8/10 Good

Cynthia, syracuse

Stayed 1 night in Oct 2023
Response from AGM on 19 Nov 2023
Thank you for your review.

10/10 Excellent

Caren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from AGM on 11 Nov 2023
Thank you for your review

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from AGM on 11 Nov 2023
Thank you for your review

10/10 Excellent

CHRIS

Stayed 1 night in Oct 2023
Response from AGM on 11 Nov 2023
Thank you for your review!

4/10 Poor

WILLIAM

Stayed 6 nights in Oct 2023
Response from AGM on 11 Nov 2023
Thank you for your review

10/10 Excellent

Rhandell

Business traveller
Liked: Cleanliness, staff & service, amenities
Everything was great except when i went to use the outlet to charge my phone connected to a sconce it shorted and tripped the breaker. Was in the dark untill i called guests services who came quick to reset the breaker.
Stayed 10 nights in Sep 2023
Response from AGM on 11 Nov 2023
Thank you for your review.

2/10 Terrible

Thomas

Liked: Cleanliness
Disliked: Amenities
changed my handicap room without asking me first. I had trouble using the low toilet with no handrail made it very hard for me. causing the pain in my back to act up.
Stayed 2 nights in Oct 2023
Response from AGM on 11 Nov 2023
Thank you for your review.

8/10 Good

Moreen

Liked: Staff & service
Stayed 1 night in Oct 2023
Response from Kevin on 17 Oct 2023
Hello Moreen! We are so pleased you had an enjoyable stay with us. We hope you will be able to return on your next trip the Glenwood Springs area.

10/10 Excellent

Renato

Stayed 1 night in Sep 2023
Response from Kevin on 27 Sept 2023
Thank you for your review Renato. We are so happy you had an amazing visit with us. We hope you will return on your next trip to Glenwood Springs.

10/10 Excellent

Michael

Stayed 1 night in Sep 2023
Response from Kevin on 17 Oct 2023
Thank you for your review Michael. We are so happy you had a great stay with us. We hope to see you next time you're in the area!

8/10 Good

Sharon

Stayed 1 night in Aug 2023
Response from Kevin on 27 Sept 2023
Thank you for reviewing your stay with us Sharon. We love to see these kinds of results from the hard work the staff puts in. We hope to see you again next time your in the Roaring Fork Valley.

6/10 Okay

Gayle

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from AGM on 25 Aug 2023
Thank you for taking the time to write a review.

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from AGM on 6 Aug 2023
Thank you for taking the time to review our hotel. We are happy to hear you enjoyed your stay and hope to see you again next time your travels bring you back to beautiful Glenwood Springs

10/10 Excellent

Timothy

Stayed 3 nights in Jul 2023
Response from AGM on 2 Aug 2023
Thank you for taking the time to review our hotel. We are happy to hear you enjoyed your stay and we hope to see you again next time your travels bring you back to Glenwood Springs

8/10 Good

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Crystal on 16 Jul 2023
Thank you so much for your review. We're so glad you had a good stay with us and we hope to see you next time you're in town!

10/10 Excellent

Francisco

Stayed 2 nights in May 2023
Response from AGM on 2 Aug 2023
Thank you for taking the time to review our hotel. We are happy to hear you enjoyed your stay and hope to see you again next time your travels bring you back to the area.

8/10 Good

Michael

Stayed 1 night in Jun 2023
Response from AGM on 2 Aug 2023
Thank you for taking the time to review our hotel. We are happy to hear you enjoyed your stay and hope to see you again next time your travels bring you back to the area.

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks it was great
Stayed 3 nights in Jun 2023
Response from AGM on 21 Jun 2023
Thank you for your review

8/10 Good

Jeffery

Stayed 1 night in Jun 2023
Response from AGM on 21 Jun 2023
Thank you for your review.

4/10 Poor

Tyson

They charge your credit card for hidden charges after you check out. $250 for a mediocre hotel is bad enough, but they charge you extra for parking after you leave. They should at least be upfront up the extra charges when you book
Stayed 1 night in Jun 2023
Response from AGM on 18 Jun 2023
Thank you for your review.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from AGM on 18 Jun 2023
Thank you for taking the time to review our hotel.

10/10 Excellent

Carin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from AGM on 18 Jun 2023
Thank you for taking the time to review our hotel.