Thank you for your review. It's great how you summed your stay up in one word..."Good". We are pleased to know this and look forward to seeing you in the future. Sincerely,

Dear Mu, Thank you for your review! Sincerely, Manuela O. General Manager

Meghan,Thank you for staying at the Holiday Inn Express Glenwood Springs (Aspen Area), an IHG Hotel. We're delighted to hear that you enjoyed the cozy and soft blanket during your stay. We hope to welcome you back soon for another memorable experience!

Thank you for the fantastic rating, Sergio!It's outstanding you had such a wonderful experience at Holiday Inn Express Glenwood Springs (Aspen Area), an IHG Hotel. We care about the satisfaction of our guests. We can't wait to see you again soon!

Robyn, thank you for sharing your positive feedback about the Holiday Inn Express Glenwood Springs (Aspen Area). We're delighted to hear that our location was convenient for you. We look forward to welcoming you back on your next visit.

Jack, it's a delight to hear that your stay at Holiday Inn Express Glenwood Springs (Aspen Area), an IHG Hotel met your expectations. We take great pride in providing our guests with an excellent experience, and your positive feedback is greatly appreciated. We hope to welcome you back in the future.

Caron, thank you for your delightful feedback. We're absolutely thrilled to hear that our team at Holiday Inn Express Glenwood Springs (Aspen Area), an IHG Hotel, was able to provide you with a helpful check-in experience. It's wonderful to know that your stay was peaceful and comfortable, and that you appreciated the options available for pillows. We trust you were able to get a good night's sleep in our plush beds. Looking forward to serving you again in the future.

Jesseca, it's wonderful to hear that you appreciated the convenient location of Holiday Inn Express Glenwood Springs near the gondolas. We're glad you observed our commitment to quickly address any concerns, such as the hiccup with your room's plumbing and the premature deactivation of your room key. We aim to continually improve guest experience, so your feedback on the room space and layout is valuable. Thank you for acknowledging the diligence of our team members. We hope to welcome you back soon for an even better stay.

Luis Miguel, thank you for choosing to stay at Holiday Inn Express Glenwood Springs (Aspen Area). We're glad to see that you had a wonderful stay with us. We hope to welcome you back in the near future.

Rachel, thank you for your excellent rating! The team at Holiday Inn Express Glenwood Springs (Aspen Area) is thrilled to know you had a pleasant stay. We're looking forward to welcoming you back soon.

Terry, it's regrettable to hear about the issues you experienced during your stay. We understand the importance of maintaining cleanliness, adequate bathroom facilities, and a peaceful sleep environment. Please know that immediate steps have already been taken to rectify these conditions. Your remarks about comfort and functionality will guide us in making necessary upgrades. We do hope you give us a chance to show improvements should you be in the area again.

Rossana, it's fantastic to hear that your stay at the Holiday Inn Express Glenwood Springs (Aspen Area), an IHG Hotel was pleasing, specifically noting its cleanliness and ambiance. We appreciate your feedback and look forward to welcoming you back in the future.

Kathryn, it's encouraging to hear that your stay at Holiday Inn Express Glenwood Springs exceeded expectations. We are grateful for your positive rating on Expedia. We're looking forward to welcoming you back on your next journey to the Aspen area. Safe travels!

Bryce, it's fantastic to see your top rating for Holiday Inn Express Glenwood Springs. We're delighted to know that you had an exceptional stay. We look forward to welcoming you back for another pleasant visit soon.

Maddelyn, thank you for choosing to stay with us at the Holiday Inn Express Glenwood Springs. We appreciate your four-star rating and hope your stay was enjoyable! If you have any additional feedback, please don't hesitate to share in the future as we're continually working to enhance our guest experiences. We look forward to welcoming you back soon.

Randall, we appreciate your review! We're elated that you found the Holiday Inn Express Glenwood Springs (Aspen Area) to be spotless and a great value. Looking forward to your return!

Paul, we're genuinely sorry to hear about the issues you experienced during your stay. We understand how disappointing an out-of-service hot tub and TV system can be, as well as not finding comfort in the beds. Rest assured, this feedback has been noted and will be relayed to our team members in order to improve the overall guest experience. We appreciate your comprehension and hope you will give us another opportunity to offer a more satisfying stay in the future.

Donald, it's wonderful to hear that your recent experience at Holiday Inn Express Glenwood Springs (Aspen Area) was truly enjoyable. We hope to have the pleasure of welcoming you back for another perfect stay!

Michelle, thank you! At Holiday Inn Express Glenwood Springs, we're delighted you had a positive experience. We appreciate your rating and hope to see you again soon.

We're sorry to hear of this situation. If we're not completely certain if someone was smoking, we would not charge the guest, as no guest admits to smoking. 150 is not nearly worth the bad reviews, guest/employee frustration, chargeback dispute, etc. However, if we don't charge for it when we're certain, it won't act as a deterrent to keep our property smoke free. However, I do apologize that the communication here seems like something we could've done better with. I started 2 weeks ago and that won't happen on my watch. Best of luck to you in your future travels.

Wayne, thank you for rating your stay at Holiday Inn Express Glenwood Springs. We are pleased you enjoyed your time with us. It would be our pleasure to welcome you back anytime.

Donovan, it is such a joy to read your remarks about your stay at Holiday Inn Express Glenwood Springs! We're glad to hear that our simplified check-in process and attentive team members provided a superior experience for you. We appreciate your positive feedback and can't wait to welcome you back on your next trip to the Aspen Area!

Tatiana, thank you for taking the time to share your positive experience at Holiday Inn Express Glenwood Springs (Aspen Area), an IHG Hotel. We're delighted to hear you enjoyed our neat rooms, pleasant team members, and the hotel's proximity to local attractions like the hot springs. Your satisfaction is our top priority, and we hope to have the opportunity to serve you again in the future.

Vladimir, thank you for your kind words. It warms our hearts to hear that you thoroughly enjoyed your visit to Holiday Inn Express Glenwood Springs (Aspen Area), an IHG Hotel. We do everything in our power to ensure our guests have a stellar experience. We hope to welcome you back soon for another fantastic stay.

Kari, thank you for sharing your experience at Holiday Inn Express Glenwood Springs. We're thrilled to hear that you appreciated the tranquility of our hotel and found the location convenient. It's great that you enjoyed the comfort of our beds as well. We look forward to welcoming you back on your next trip.

Eduardo, thank you for your stellar rating of Holiday Inn Express Glenwood Springs (Aspen Area), an IHG Hotel. Our team is delighted to know that you had a wonderful stay. We're looking forward to welcoming you back in the future.

Thank you for your review. We are pleased you enjoyed your stay.

Thank you for sharing. We are pleased you enjoyed your stay.

I'm sorry you didn't enjoy your stay.

I'm sorry you didn't enjoy your stay, thank you for your feedback.

We are very pleased you enjoyed your stay. Thank you for taking the time to leave a review.

I'm sorry your stay was less than satisfactory. We appreciate your feedback.

Kathy, it's wonderful to hear that your stay at the Holiday Inn Express Glenwood Springs (Aspen Area) was excellent. We appreciate you taking the time to rate us. Our team looks forward to offering you the same great experience on your next visit. Thank you and safe travels!

I'm sorry the bed was not satisfactory. We appreciate your feedback.

Thank you for your response. We are pleased you enjoyed your stay.

Thank you for your review, we are pleased you enjoyed your stay with us.

Thank you, we are pleased you enjoyed your stay.

Thank you for your feed back, we are happy to hear that you enjoyed your stay with us.

Thank you for your response. We are glad you enjoyed your stay with us.

Thank you for staying with us. We are pleased you enjoyed your stay.

Wallace, we're delighted to see your perfect rating for Holiday Inn Express Glenwood Springs (Aspen Area), an IHG Hotel! Our aim is to make our guests' stay as enjoyable as possible. This score surely makes our team members feel proud of their efforts. We'd love to welcome you back for another great experience. Thank you for your high rating!

Matthew, I am sorry you did not have a satisfactory stay, We appreciate your feedback.

Thank you for taking the time to share a review, we are glad you enjoyed your stay with us.

Thank you for staying with us. Glad you enjoyed your stay.

We are sorry for the inconvenience, thank you for your review we will work on improving these issues..

Thank you for your kind review, I'm glad you enjoyed your stay.