The hotel was dirty. Found an old band aid and large alive bug crawling in the bed. We ended up checking into a different hotel and we were not refunded our $763 even though we did not stay there
Christopher
2025 年 7 月入住 2 晚
8/10 还可以
Lauren
商务旅客
2025 年 7 月 19 日
满意:清洁度、员工和服务、住宿条件和设施
Property was a bit dated, but charming.
Lauren
2025 年 7 月入住 1 晚
10/10 超赞
Teresa
2025 年 7 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Location to adventure park
Teresa
2025 年 7 月入住 2 晚
8/10 还可以
Thomas
与家人出行
2025 年 7 月 15 日
满意:清洁度、服务设施、住宿条件和设施
Staff was great. Room was good size. Only problem was ac in room wasnt working quite up that was room 303. And a little bit of a bug problem not really bad but thought i'd mention it. Other than that it really was a great stay.
Thomas
2025 年 7 月入住 2 晚
10/10 超赞
ashutosh
与家人及幼儿出行
2025 年 7 月 15 日
满意:清洁度、服务设施、住宿条件和设施
Great location and clean rooms
ashutosh
2025 年 7 月入住 2 晚
10/10 超赞
Mike
2025 年 7 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent experience on our trip, best one yet.
Friendly and helpful staff, from front desk to anyone we have seen on the premises.
Great clean room, many options when it came to size/setup. Cool breakfast options, oh and I let’s not forget about pool and arcade-that sure helped me keep the kiddos happy.
I was also so happy to get the “here you go with dining options” sheet when I asked for recommendations.
Mike
2025 年 7 月入住 1 晚
4/10 很差
Caitlin
与家人及幼儿出行, 与家人出行
2025 年 7 月 12 日
满意:员工和服务
不满意:住宿条件和设施
We chose this hotel for the pool and it was close to the hot springs. Our room was in the basement facing the interstate. The door was really difficult to open. The walls are so thin you can hear your neighbors perfectly. They were screaming in the halls at 1:30am and it woke us all up. There is no hooks or towel holders at all. In the bathroom you have to hang your towel on the toilet or door knob. There was a hole in one of the quilts in the bed. A large hole. We had two adjoining rooms and in one room the fan did a squeal beep sound constantly and the other room the fan/air conditioning sounded like a broken washing machine. I had to turn the beeping one off and then the room was hot so we had to crank up the one in the other room to keep the other room somewhat cool. The door in between rooms doesn’t stay open it’s so heavy so we had to prop them with soap bottles. The room and hotel are in serious need of updating. In the pool the slide is held together with duct tape and a strap. I wouldn’t stay here again.
Caitlin
2025 年 7 月入住 1 晚
10/10 超赞
Maira
与家人及幼儿出行
2025 年 7 月 11 日
满意:清洁度、服务设施、住宿条件和设施
Love the indoor pool, free breakfast and close the Adventure Park and restaurants!
Maira
2025 年 7 月入住 2 晚
8/10 还可以
Eric
与配偶出行
2025 年 7 月 9 日
满意:清洁度
Little outdated need improvement but excellent location.
Eric
2025 年 7 月入住 2 晚
10/10 超赞
Kyle
2025 年 7 月 8 日
满意:清洁度、员工和服务、住宿条件和设施
Loved it here
Kyle
2025 年 4 月入住 1 晚
8/10 还可以
susana,Aurora
与家人及幼儿出行
2025 年 7 月 7 日
满意:清洁度、服务设施、住宿条件和设施
Good hotel specially if you take kids. The only bad thing was that no one went to clean our room so we didn’t have clean towels or shampoo & conditioner.
susana
2025 年 7 月入住 2 晚
6/10 一般
Lupe,Colorado Springs
2025 年 7 月 6 日
满意:清洁度
不满意:住宿条件和设施,服务设施
Inside rooms are very outdated. Sheets & pillowcases very dingy & old smelling & looking. Breakfast didn’t have any fresh fruit, juices were very watery almost translucent for apple juice & orange juice (this was for 2 days).
Lupe
2025 年 6 月入住 2 晚
10/10 超赞
Tony
与家人出行
2025 年 7 月 4 日
满意:住宿条件和设施,清洁度
It’s was a nice place to stay with a convenient location for us. The adventure park was right outside our door. I would recommend t this place. The kids loved the pool.
Tony
2025 年 6 月入住 2 晚
6/10 一般
tejas
2025 年 7 月 3 日
不满意:清洁度、员工和服务、住宿条件和设施
Had insects crawling in our beds and clothes when entered the hotel and room. Room bedsheets had insects
tejas
2025 年 7 月入住 1 晚
6/10 一般
Alexandria
2025 年 7 月 2 日
满意:住宿条件和设施
不满意:员工和服务
Alexandria
2025 年 6 月入住 1 晚
4/10 很差
Dori
与家人出行
2025 年 7 月 2 日
不满意:服务设施,员工和服务
Just checked in- first girl at desk was nice. Went back after we found lots of hair on our bed sheet and it was inside out. Didn’t appear clean. She was rude and said she was the only one at the desk so couldn’t help but could give me a sheet. I asked for a different room and she said no- I said the hotel is not sold out (literally like 5 cars in lot and rooms available online). She said she’d have to call her manager and then ignored me and moved on to lady behind me. I went to my car and when I returned she said she’d come change the sheet.. she didn’t come and after an hour plus decided to take the dirty sheets to her to make our own beds. Then she offers my husband a new room when he went to get sheets. Why not 1.5 hours ago when I asked?? Not after kids swim and shower! This is not worth $200+. 😡There was also bugs on the bed. Gross. Agree- family of four and only 3 towels, one tiny toiletry… kids enjoy the pool and slide.
Dori
2025 年 7 月入住 1 晚
10/10 超赞
Amanda
2025 年 7 月 1 日
Amanda
2025 年 6 月入住 2 晚
6/10 一般
Stephanie
与家人及幼儿出行, 与配偶出行
2025 年 6 月 29 日
满意:员工和服务、服务设施、住宿条件和设施
For the price I was expecting to be a bit more impressed. Breakfast had only waffles as a hot option. Hard boiled eggs and coffee was pretty gross. The location is super convenient and is close to local attractions, but the state of the hotel is definitely needing updating. The waterpark was good for my 3 year old son, but it was small if you have older kids.
Stephanie
2025 年 6 月入住 1 晚
6/10 一般
Samantha
2025 年 6 月 29 日
不满意:住宿条件和设施
The elevator sucks and when i asked for room services i got an attitude from this lady in the hallway
Samantha
2025 年 6 月入住 2 晚
6/10 一般
Sundee
2025 年 6 月 29 日
Sundee
2025 年 6 月入住 2 晚
8/10 还可以
Ilia
2025 年 6 月 28 日
满意:清洁度
It’s close to Iron Mountain Hot Springs
Ilia
2025 年 6 月入住 1 晚
10/10 超赞
Sofia
2025 年 6 月 27 日
Sofia
2025 年 6 月入住 1 晚
2/10 糟糕
silas
2025 年 6 月 27 日
silas
2025 年 6 月入住 1 晚
2/10 糟糕
David
与家人出行
2025 年 6 月 25 日
不满意:清洁度、服务设施、住宿条件和设施
The place reeks of dirty mop water. The rooms are old and smell like mold.
I was given a room in the "garden" level. What a joke, thats another word for basement. The first room was dirty, sheets stained and the bed had bed bugs. I showed a few specimens to the front desk and they wanted me to stay in there regardless. Talk about unprofessional, as I was talking to the receptiionist here take out arrived. So I had to wait for her to get here affairs in order. She.moved me to another room, also with stained sheets and faulty AC that rattled all night.
NEVER AGAIN.