Glow Worm Glen

Room was tiny

We were so looking forward to staying here the reception was lovely however moving up to the room the room was not as described it was tired , dirty skirting boards bathroom was very poor not as described we asked to be moved . This took four days ! We got moved to a higher floor the lift wasn’t working there was only two ! The new room had been refurbished the bathroom was a lot better but stunk of sewage we then complained the manager was rude to us with this we left the hotel . We were extremely disappointed. We eventually got some of our money back but this was extremely difficult and very stressful

Hotel in good location close to shops and public transport. Easy access to airport by train. Room was sparse but clean and comfortable with basic amenities.