Thank you for the feedback!Hopefully we can welcome you back again soon!Warmest regardsGuest Service Team

Thank you for posting your review after your recent stay at Peppers Soul.We appreciate your honest feedback and will be sure to share it with the team to ensure we are constantly improving.

Thank you for the feedback.

Dear Guest,Thank you for choosing Peppers Soul, and we appreciate your feedback. We apologize for the inconvenience you experienced with the elevator wait times, air conditioning, and the attitude of some staff members. Your concerns are valid, and we'll address them internally to ensure a better experience for our guests.We're pleased to hear that you enjoyed the nice view and our convenient location. If there's anything specific you'd like us to focus on for improvement or if you have any additional comments, please feel free to share.Warm regards,Peppers Soul Team

Good Morning,We very much appreciate your comments regarding your stay at the Peppers Soul Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind RegardsJonathan BrownAssistant ManagerPeppers Soul Surfers Paradise

Good Afternoon JIA,Thank you for taking the time to leave a review following your recent stay at Peppers Soul. We are delighted to read you enjoyed your stay with us and hope to welcome you back soon! Regards,Peppers Soul Team

Good Morning Guolun,Thank you for taking the time to leave a reviewing following your recent stay at Peppers Soul. We are delighted to read you enjoyed your stay and hope to welcome you back soon!Kind Regards,Brad WaughFront Office Manager Peppers Soul

Good Morning Kaiping, Thank you for leaving a review following your stay at Peppers Soul! We are pleased to read you enjoyed your stay and do hope to welcome you back soon! Kind Regards, Brad Waugh Assistant Manager | Peppers Soul

Dear ClaraChu, Thank you for taking the time to provide feedback following your stay at Peppers Soul. We are happy to see you enjoyed the location of the property however disappointing to hear about the tidiness not being up to standard. I have ensured these comments are passed onto the correct department. We hope to welcome you back in the near future. Kind Regards, Brad W

Good morning Tsz Hong, Thank you for such a lovely review about out hotel. We are very pleased to hear how perfect your stay was with us. We look forward to your return in the near future. Kind regards, Holly Gilbert Assistant Manager

感謝您對我們酒店辣椒之魂的反饋和評論。 我很感謝您的客氣話，並希望我們能以我們通常是錯誤的客戶服務贏得您的好評。 我們將努力改善。 我們期待您的回來。 親切的問候， 霍莉·吉爾伯特 助理

Good morning, Thank you for your review and feedback. It was our pleasure to host you throughout your visit to the Gold Coast and hope your stay with us was wonderful. We look forward to your future return. Kind regards, Holly Gilbert Assistant Manager

Good morning, Thank you for your review and feedback. It was our pleasure to host you throughout your visit to the Gold Coast and hope your stay with us was wonderful. We look forward to your future return. Kind regards, Holly Gilbert Assistant Manager

Good evening, Thank you for your review and feedback. It is our pleasure to host you throughout your visit to the Gold Coast and we look forward to your return in the near future. Kind regards, Holly Gilbert Assistant Manager

Good evening, Thank you for your review about our hotel, we look forward to seeing you on your next stay. Kind regards

Good morning Kal, Thank you for your review regarding our hotel, we look forward to your return in the near future. Kind regards, Peppers Soul team

Good afternoon Jiunkai, Such a pleasure to host you throughout your stay in the Gold Coast. We look forward to your return. Kind regards, Holly Gilbert Assistant Manager

Good morning, Thank you for your review and feedback. It is our pleasure to host you throughout your visit to the Gold Coast and we look forward to your return in the near future. Kind regards, Holly Gilbert Assistant Manager

Good evening, Thank you for your review and feedback. It is our pleasure to host you throughout your visit to the Gold Coast and we look forward to your return in the near future. Kind regards, Holly Gilbert

Good evening Winnie, Thank you for your review, we appreciate your feedback. We look forward to seeing you again in the near future. Kind regards, Holly Gilbert

Good morning Adrian, Thank you for your 10/10 review! we appreciate the feedback and time given to rate us. Have a great day, Kind regards Holly

感谢您的友好之辞, 我们期待您的归来。 亲切问候 霍莉

Thanks for the review! We hope to welcome you back again soon. Regards Chris

Sorry to hear of the cleaning issues. We do accept preferred times for cleaning so clearly there has been a miscommunication on our end. I hope the remainder of your stay was enjoyable and the wedding was otherwise perfect. Regards Chris

Sorry to hear about your experience. The cleaning issues you have mentioned are certainly not common and I apologise for this laps in our usual standards. Regards Chris

Thanks for the review and feedback regarding the car park. We hope to welcome you back again soon. Regards Chris

Thanks for the review. We hope to welcome you back again soon. Regards Chris

Thanks for the review. We hope to welcome you back again soon. Regards Chris

Thanks for the review. We hope to welcome you back again soon. Regards Chris

Good morning, Thank you for taking the time to post a review. It is great to see that most of your stay was up to standards. I hope to see you again in the future. Warm regards,

Good afternoon Wei-Chih, Thank you for taking the time to post a review. I am delighted to hear you enjoyed all the aspects of what Peppers Soul has to offer. I look forward to welcoming you back in the future. Warm regards, Michaela Oldfield Assistant Manager

Good evening, I am so delighted you were able to experience one of the greatest views at sunrise. it truly is breathtaking. Just as you mentioned the first class service, great location and beautiful apartments make you understand why it's the people's choice. I look forward to your return. Warm regards, Michaela Oldfield Assistant Manager

喜vicy， 感谢您的积极五星评论。 非常感谢您对房间，位置和当地设施的可爱评论。 我很抱歉在这种情况下洗碗机不符合标准。 请让我们知道在未来，我们会得到解决您的满意。 期待在未来欢迎你。 温暖的问候， 凯文尼森 助理

为您最近逗留在冲浪者选择辣椒灵魂。 我们很高兴您在这里过得愉快, 希望我们能很快欢迎您的归来! 最热烈的问候 伊恩查尔顿 前厅部经理

Hi Anonymous, Thank you for positive 5 star review and I look forward to welcoming you back in the future. Warm regards, Kevin Nissen Assistant Manager

Hi Karen, Thank you for taking the time to write a positive review and choosing to stay at Peppers Soul Surfers Paradise. I apologize if my team missed 2 items whilst conducting room checks prior to your arrival, but it is good to hear that it was resolved so quickly and friendly when notified. Look forward to welcoming you back in the future. Warm regards, Kevin Nissen Assistant Manager

Hi Ling Yu, Thank you for your positive 5 star review and I look forward to welcoming you back in the future. Warm regards, Kevin Nissen Assistant Manager

Hi Ivy, Thank you for your positive 5 star review and I look forward to welcoming you back in the near future. Warm regards, Kevin Nissen Assistant Manager

Hi Eddie, Thank you for the great review! Warm regards, Ian Charlton Front Office Manager

Thanks for choosing Peppers Soul for your recent stay in Surfers Paradise. We are pleased that you enjoyed your stay here and hopefully we can welcome you back again soon! Warmest regards Ian Charlton Front Office Manager

Thanks for choosing Peppers Soul for your recent stay in Surfers Paradise. We are pleased that you enjoyed your stay here and hopefully we can welcome you back again soon! Warmest regards Ian Charlton Front Office Manager

Hi Kam Fai, Thanks for choosing Peppers Soul for your recent stay in Surfers Paradise. We are pleased that you enjoyed your stay here and hopefully we can welcome you back again soon! Warmest regards Ian Charlton Front Office Manager

Hi Wan Fung, Thanks for choosing Peppers Soul for your recent stay on the Gold Coast. We are pleased that you enjoyed your stay here and hopefully we can welcome you back again soon! Warmest regards Ian Charlton Front Office Manager

Thanks for choosing Peppers Soul for your recent stay in Surfers Paradise. We are pleased that you enjoyed your stay here and hopefully we can welcome you back again soon! Warmest regards Ian Charlton Front Office Manager

Hi Glogle, Thanks for choosing Peppers Soul for your recent stay in Surfers Paradise. We are pleased that you enjoyed your stay here and hopefully we can welcome you back again soon! Warmest regards, Ian Charlton Front Office Manager

Hi Gloria, Thanks for choosing Peppers Soul for your recent stay in Surfers Paradise. We are pleased that you enjoyed your stay here and hopefully we can welcome you back again soon! Warmest regards Ian Charlton Front Office Manager

Thanks for providing such positive feedback regarding your recent stay at Peppers Soul. It’s pleasing to read that you enjoyed your stay here and I will be sure to share your comments with the team. Hopefully we can welcome you back again soon! Warmest regards Ian Charlton Front Office Manager Thanks for providing such positive feedback regarding your recent stay at Peppers Soul. It’s pleasing to read that you enjoyed your stay here and I will be sure to share your comments with the team. Hopefully we can welcome you back again soon! Warmest regards Ian Charlton Front Office Manager

Hi Cherry, Thanks for choosing Peppers Soul for your recent stay in Surfers Paradise. We are pleased that you enjoyed your stay here and hopefully we can welcome you back again soon! Warmest regards Ian Charlton Front Office Manager

Hi Wei ting, Thanks for choosing Peppers Soul for your recent stay in Surfers Paradise. We are pleased that you enjoyed your stay here and hopefully we can welcome you back again soon! Warmest regards Ian Charlton Front Office Manager