Very traditional furniture and a little bit old. Very expensive per night without any housekeeping service. No refill of towels, show gel, shampoo, rubbish bag.......Disappointed that some facilities were closed like kids club and game room. One good thing is the front desk ppl were nice but overall is not worth to stay.
LAN SI
10/10 優異
HOI MAN
2017 年 6 月 29 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A very comfortable resort with 2 bathrooms. We stayed for 4 nights, a very relax environment. You can find convenient store and some restaurants just opposite the resort.
HOI MAN
於 2017 年 6 月住了 4 晚
8/10 不錯
Andrew (Melbourne)
2017 年 6 月 5 日
讚好:整潔度和客房舒適度
Close to airport bus stop.
It is only a few dollars by bus from airport instead of by taxi of around fifty dollar. The public transport is good in Gold Coast is good. We can go to most places with public transport. We cannot book local tour of next day. I do not know whether it is due to season or the booking arrangement of the hotel as I could book next day tour in other cities.
Andrew
於 2017 年 5 月住了 6 晚
8/10 不錯
Hung Wai
2017 年 1 月 1 日
讚好:整潔度、住宿狀況和客房舒適度
I liked it overall. Good water slides. Kids were very happy. Was somewhat disappointed that when we requested for late check out, they only granted us until 1030am.
Hung Wai
10/10 優異
Tracy
2016 年 8 月 4 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Tracy
10/10 優異
Jarad
伴侶同遊
2025 年 7 月 27 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very happy with the apartment I got. Generally looks quite nice, has locked parking, on-site restaurant was pretty ordinary but not bad.
It's definitely more intended for families with children given the amenities present (lots of pools w/ slides), but even when I went with my partner I enjoyed it.
Jarad
於 2025 年 6 月住了 5 晚
8/10 不錯
Ashleigh
親子同遊
2025 年 7 月 12 日
讚好:整潔度和設施服務
We thoroughly enjoyed our stay. The property could do with some maintenance, for example the sides of the slide area needs a good clean down and the room was pretty dated. This said, our room was clean and tidy and everything was functional and comfy.
The amenities for the kids were great, they loved the pools, mini golf etc.
Staff were fantastic and always friendly. The resort had a great vibe and everyone seemed happy and relaxed.
Ashleigh
於 2025 年 7 月住了 6 晚
10/10 優異
Kylie
2025 年 6 月 19 日
Kylie
於 2025 年 6 月住了 7 晚
8/10 不錯
Fiva
家人同遊, 親子同遊
2025 年 6 月 5 日
讚好:職員與服務和設施服務
不滿:住宿狀況
Pressure on shower head was great! The not so great was, waking up every morning with huge cockroaches around the house, specifically in the kitchen areas and bathroom. Apart from that, kids had a great stay & enjoyed their vacation.
Fiva
於 2025 年 5 月住了 5 晚
8/10 不錯
GURDEEP
親子同遊
2025 年 6 月 1 日
讚好:整潔度、設施服務和住宿狀況
The amenities provided in the rooms was really good and full.
GURDEEP
於 2025 年 5 月住了 2 晚
8/10 不錯
Rangitokona
2025 年 5 月 24 日
Rangitokona
於 2025 年 5 月住了 7 晚
10/10 優異
Andrew
2025 年 5 月 5 日
Pools were all warm and great temperature even tho it was autumn. Loved the place
Andrew
於 2025 年 5 月住了 2 晚
4/10 欠佳
Shekhar
2025 年 5 月 1 日
不滿:整潔度、職員與服務和住宿狀況
Rooms, towels and plates were dirty.
The place is very old, shower door felt like it was going to come off any minute. TV unit was not placed properly
Shekhar
於 2025 年 4 月住了 4 晚
10/10 優異
Julie
家人同遊
2025 年 4 月 29 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place for a family
Julie
於 2025 年 4 月住了 7 晚
4/10 欠佳
Joss
親子同遊
2025 年 4 月 29 日
不滿:整潔度
Would have once been a great facility, needs a tidyup and new single beds, the springs in mattress coming through.
Plus they charged us $150 to change to a diffent room as They put us on 3rd story and elderly mum struggled with all the stairs. Reception girls said sorry, thats what it is!!
Joss
於 2025 年 4 月住了 3 晚
10/10 優異
真實旅客
2025 年 4 月 27 日
讚好:整潔度、職員與服務和住宿狀況
Love it for the kids
真實旅客
於 2025 年 1 月住了 5 晚
6/10 一般
Angela
2025 年 4 月 27 日
Angela
於 2025 年 4 月住了 6 晚
6/10 一般
belinda
2025 年 4 月 23 日
belinda
於 2025 年 4 月住了 6 晚
8/10 不錯
Ashe Dane
親子同遊
2025 年 4 月 22 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It is a great place for a young family. There is so much to do for the kids within the resort. New Woolworths metro is very close and convenient. There are lots of spaces to play and have fun. 2 bedroom units are very affordable and comfortable.
Ashe Dane
於 2025 年 4 月住了 8 晚
10/10 優異
Marc
2025 年 4 月 14 日
Marc
於 2025 年 4 月住了 3 晚
8/10 不錯
andrew
家人同遊
2025 年 4 月 14 日
讚好:整潔度、職員與服務和住宿狀況
Rooms a bit dated and a bit noisy with all the roadwork currently
andrew
於 2025 年 4 月住了 3 晚
8/10 不錯
Diane
家人同遊
2025 年 4 月 13 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great for families
We have stayed at Turtle Beach Resort now about 5 times over the years and we do enjoy the facilities, the gardens are beautiful and well maintained, the pools are lovely. The apartments are good and spacious, unfortunately they have a bath shower and when you are in your seventies getting into the shower can be difficult nearly had a nasty fall out of the bath could have done with a handle on the wall. What disappoints me is the fact that they take $200 and put it on hold and even though we did not spend any money and have been home for a few days I still do not have access to our money. We are booked to stay at Christmas again with our daughter’s family and maybe our last as with my mobility it is getting harder to climb the stairs which is a shame because we have enjoyed our previous times at Turtle Beach Resort.