Golden Eagle hotels from HK$585

"The room was clean but the carpet was VERY DIRTY!. Changing to flooring would significantly change the room."

"Very clean"

"Breakfast was good, the entire staff was great"

"Breakfast & dinner was great! "

"The breakfast was good"

"The meals were adequate, the pool and hot tub were nice, the rooms were clean, the beds comfortable. The water pressure was terrible, which is my only complaint for the room itself. Overall a great stay!"

"I think it may have recently changed ownership. This property needs a lot of work, they try but seem to be lacking customer service skills. Room was clean and basic, on the third floor, after getting our belongings to our room we went for dinner. Came back and the elevator is broken. Today had to use the stairs to get our belongings back to our vehicle. I know this is our of their control but an offer of assistance would have gone a long way. "

"Wait times were an issue because one elevator has been broken for over a month "

"No staff for house keeping ,requested room to be cleaned never happened , no dry towels for 2 days for rooms ,no towel for pool ,one front desk worker during high volume weekend ,no tissue for one day , took 30 mins to check in ,no one ever answers the front desk phone i would like to request a refund an i did take video of the situation "