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Serrazul Hotel

4.0 star property
Travelers find upscale relaxation and family entertainment at this Gramado retreat, where indoor pool, arcade games and garden spaces create a perfect balance

Choose dates to view prices

Serrazul Hotel Distributed by Intercity sits in the heart of Gramado City Centre, combining modern comfort with family-friendly amenities. Guests can unwind in the sauna or steam room, challenge each other to billiards, and start each day with the included breakfast buffet.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Parking available
The current price is HK$535
HK$610 total
includes taxes & fees
10 Mar - 11 Mar

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Suite

Minibar, in-room safe, desk, blackout curtains

Superior Suite

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
LCD TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
Bidet
Minibar
  • 388 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite Superior

Minibar, in-room safe, desk, blackout curtains

Suite Superior

  • 387 sq ft
  • Sleeps 3

View all photos for Apartamento Vista

Minibar, in-room safe, desk, blackout curtains

Apartamento Vista

8.4 out of 10
Very good
(24 reviews)

Highlights

Soundproofed
LCD TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
Bidet
Minibar
  • City view
  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartamento

Minibar, in-room safe, desk, blackout curtains

Apartamento

8.8 out of 10
Excellent
(32 reviews)

Highlights

Soundproofed
LCD TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
Bidet
Minibar
  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Minibar, in-room safe, desk, blackout curtains

Suite

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
LCD TV
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
Hairdryer
Bidet
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suíte Vista

Minibar, in-room safe, desk, blackout curtains

Suíte Vista

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
LCD TV
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
Hairdryer
Bidet
  • Garden view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite with Garden View

Minibar, in-room safe, desk, blackout curtains

Suite with Garden View

  • 279 sq ft
  • Sleeps 2

View all photos for Suite

Minibar, in-room safe, desk, blackout curtains

Suite

  • 279 sq ft
  • Sleeps 2

View all photos for Apartment with View

Minibar, in-room safe, desk, blackout curtains

Apartment with View

10.0 out of 10
Exceptional
(1 review)
  • 226 sq ft
  • Sleeps 3

View all photos for Apartment

Minibar, in-room safe, desk, blackout curtains

Apartment

  • 226 sq ft
  • Sleeps 3
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About the area

Located in Gramado City Centre, a neighbourhood in Gramado, Serrazul Hotel is in the entertainment district. Green Land and Pinheiro Grosso Municipal Park reflect the area's natural beauty and area attractions include Mirante do Belvedere and Santa Claus Village. Travelling with kids? Consider Igreja do Relogio and Gramado Tennis Club. Visit our Gramado travel guide
Map
Rua Garibaldi, 152, Centro, Gramado, RS, 95670-000

What's nearby

  • Sao Pedro Church which includes a fountain
    Gramado Central Avenue
    1 min walk - 0.0 km
  • Sao Pedro Church showing a church or cathedral
    Sao Pedro Church
    2 min walk - 0.2 km
  • Covered street - Gramado, Rio Grande do Sul, Brazil
    Gramado Covered Street
    3 min walk - 0.3 km
  • Palace of Festivals
    3 min walk - 0.3 km
  • Green Land
    6 min walk - 0.5 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    86 min drive

Restaurants

  • Cacique Restobar
    3 min walk
  • La Birra
    1 min walk
  • Tarantino Ristorante
    2 min walk
  • Restaurante Pouso Novo
    2 min walk
  • William & Sons Coffee Co.
    3 min walk

About this property

Serrazul Hotel

Upscale family-friendly hotel near Gramado Covered Street
At Serrazul Hotel, you can look forward to a free breakfast buffet, a garden and an arcade/games room. For some rest and relaxation, visit the sauna or the steam room. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool, along with sunloungers
  • Valet parking (surcharge), supervised childcare (surcharge) and smoke-free property
  • A banquet hall, a TV in reception and concierge services
  • A billiards/pool table, a 24-hour front desk and tour/ticket information
  • Guest reviews say great things about the helpful staff and location
Room features
All 152 rooms feature comforts such as bathrobes, in addition to perks such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and bidets
  • LCD TVs with cable channels
  • Daily housekeeping, desks and phones

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The price is HK$658
HK$683 total
includes taxes & fees
17 Mar - 18 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (BRL 44 per day)
  • Limited on-site valet parking

Food and drink

  • Free buffet breakfast available daily 8 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free children's club
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference centre

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 3.43 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: BRL 44 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Property is also known as

Serrazul Hotel
Serrazul Hotel Distributed by Intercity
Serrazul Hotel Distributed by Intercity Hotel
Serrazul Hotel Distributed by Intercity Gramado
Serrazul Hotel Distributed by Intercity Hotel Gramado

Frequently asked questions

Does Serrazul Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Serrazul Hotel?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Serrazul Hotel on 10 Mar 2026 start from HK$535, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Serrazul Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Serrazul Hotel?

Valet parking is available for BRL 44 per day.

What time is check-in at Serrazul Hotel?

Check-in start time: 2 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Serrazul Hotel?

Checkout is at noon.

Where is Serrazul Hotel located?

This family-friendly Gramado hotel is located in the historical district, just steps away from Gramado Central Avenue and Gramado Covered Street. Mirante do Belvedere and Orchids Park are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Serrazul Hotel Reviews

9.4

Exceptional

9.4

Cleanliness

9.6

Location

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 734 out of 1005 reviews
Rating 8 - Good. 204 out of 1005 reviews
Rating 6 - Okay. 42 out of 1005 reviews
Rating 4 - Poor. 12 out of 1005 reviews
Rating 2 - Terrible. 13 out of 1005 reviews

Reviews

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities
A premium location and property in the heart of a beautiful city. Although there were renovations happening, and this included some construction noise and mess, it was easy to overlook the inconvenience.
Stayed 1 night in Mar 2024

10/10 Excellent

RENE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente...
Stayed 5 nights in May 2025

10/10 Excellent

marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, modern
Stayed 2 nights in Aug 2024

10/10 Excellent

Keila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mejia

Everything was great. Just noisy because of their construction but the hotel is great!
Stayed 4 nights in Mar 2024

10/10 Excellent

Henrique

.
Stayed 1 night in Mar 2025

10/10 Excellent

Andrea Luiza

Liked: Cleanliness
Os quartos foram renovados e as acomodações são amplas, modernas e muito confortáveis. O atendimento é excelente, assim como a localização, e o café da manhã é espetacular!
Stayed 2 nights in Feb 2026

2/10 Terrible

Wesley

Liked: Staff & service
Disliked: Amenities
Veja o quarto que fechei como reserva seria com varanda e não foi
Stayed 4 nights in Nov 2025

10/10 Excellent

Mirian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel tem uma localização excelente e todos os funcionários são excelentes, desde o porteiro, recepção, camareiras, funcionários do café da manhã, todos. Os quartos são mto bom, cama super confortável, ducha ótima, só um detalhe, acho q no café da manhã poderiam melhor a qualidade dos bolos, serem mais caseiros, e ter tbem mais variedades dos produtos coloniais. Mas nada que eu deixasse de voltar.
Stayed 5 nights in Nov 2025

10/10 Excellent

vera cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel, otima localização, café da manhã com muita variedade. Poderiam melhorar os travesseiros.
Stayed 3 nights in Nov 2025

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities
Sim tudo ótimo
Stayed 3 nights in Nov 2025

8/10 Good

LILIAN MARIA BESSA

Liked: Staff & service, amenities
Localização
Stayed 2 nights in Nov 2025

10/10 Excellent

Anderson

Liked: Cleanliness, staff & service, amenities
Variedade e qualidade
Stayed 4 nights in Nov 2025

10/10 Excellent

Helenita

Liked: Cleanliness, staff & service, amenities
Sim, o quarto muito bom A equipe de funcionários do hotel, também muito boa.
Stayed 5 nights in Nov 2025

4/10 Poor

Jane

Disliked: Cleanliness, property conditions & facilities, room comfort
Quarto pequeno, velho e desconfortável para um casal e uma filha
Stayed 4 nights in Nov 2025

10/10 Excellent

Cleia Gomes Penny

Liked: Cleanliness, staff & service, amenities
Comodidade
Stayed 5 nights in Nov 2025

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, amenities
Ótimo
Stayed 2 nights in Nov 2025

10/10 Excellent

Maria Eduarda

Liked: Cleanliness, staff & service, amenities
Tudo perfeito!
Stayed 4 nights in Nov 2025

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, amenities
Muito bom hotel. Com recreação, piscina, manobrista. Pessoas que fazem o serviço de quarto, bem legais.
Stayed 2 nights in Oct 2025

8/10 Good

Joao Otavio

Liked: Staff & service, property conditions & facilities, room comfort
Falta melhorar limpeza e entupimento nos ralos de pia e instalar duchas higiênicas nos banheiros,
Stayed 2 nights in Nov 2025

4/10 Poor

cristiane

Liked: Cleanliness, staff & service
Disliked: Amenities
Quarto velho e gelado mesmo com o ar condicionado. Não tinha cobertor. As 8.30 da manha começou marteladas no andar.
Stayed 1 night in Nov 2025

10/10 Excellent

Celia R D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Instalações ótimas! Linda decoração. Café da manhã maravilhoso, funcionários muito educados e cordiais.
Stayed 4 nights in Nov 2025

10/10 Excellent

NADJA BARROS DE Amorim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel sensacional! Já estou pensando em voltar! Limpeza impecável, excelente localização, funcionários atenciosos e prestativos! Vista privilegiada do desfile do Natal Luz do quarto. Super recomendo!
Stayed 3 nights in Oct 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities
Sim
Stayed 5 nights in Oct 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi tudo maravilhoso! Pessoal super atenciosos, foram muito solícitos em tudo. Nada a reclamar .
Stayed 4 nights in Oct 2025