「Our stay at Veranda Hotel Grand Baie was unfortunately not as enjoyable as we had hoped. Our apartment was located at the very back of the property, quite a long walk from the main facilities. There was also no lift, which wasn't mentioned when we made the booking. Carrying luggage up the stairs and walking such a distance was very inconvenient, especially after travelling.
We also found the staff to be less welcoming than expected. In our experience, they rarely greeted guests, which made the...