Grand Ridge hotels from HK$396

"Unacceptable experience. The room was dirty, dusty, and poorly maintained—completely below basic standards. We checked out early at 7:30 AM because the conditions were not livable. Staff was unprofessional and reluctant to assist with a necessary room change. We paid for two nights but only stayed one due to these issues, and we are still waiting for a refund for the unused night. This needs to be addressed immediately. I would strongly caution others before booking here."

"Too noisy"

"Yes "

"I paid a premium to stay at this property for under 9 hrs. What did I get? Bitten by bed bugs. "

"Over all great stay and location."

"Yes "

"What you would expect from a quality inn. Bed was comfortable. Old bathroom fixtures so toilet and tub are loww to the ground. Staff was nice on check in but when i called anoit issue getting into Wi-Fi she was rather rude acting like i had instructions somewhere when i did not. Right iff the highway with lots of food and gas very close. "

"if I could rank it a zero stars, I would. The sheets were dirty, the toilet paper holder and tub drain were rusted, there was no smoke alarm, no safety lock at the top of the door. The floors were filthy and the baseboards were dirty. Also, when checking in, there were two other guests in the check in area and the person checking us in said our room number loud enough that everyone heard, because she did the same of other guests and we heard their room numbers. "

"Ok"