Grand Roy hotels from HK$582

"When we checked in - it was a HORRIBLE room - dirty, broken things, unacceptable. After some time we were assigned another room - at another wing of the property - and everything was fine there . So he average of 1 and 5 is 2.5 - I give it a 3 - to be generous. The food service was awful. Slow service, wrong items served - after waiting for almost an hour - dirty dishes left right next to us when guests had left. We stopped eating on premises. The beach was lovely and the property is beautifully i landscaped. "

"Nothing was good. They canceled my reservation because they don't accept service dogs. This was after l had checked in and walked a half mile hill to the room. "

"The most enjoyable and accommodating vacation, thanks to the wonderful staff and amazing amenities especially the delicious dishes at The Spice Restaurant. The people are very friendly and welcoming, I would definitely recommend. Loved it. Jess!"

"From the moment we arrived, the staff made us feel genuinely welcomed with warm smiles and exceptional service. The property itself is stunning, well maintained with breathtaking views, luxurious décor, and an atmosphere that instantly puts you at ease. Our room was spacious, beautifully designed. The bed was unbelievably comfortable, and waking up each morning felt like a dream. Dining at the resort was an experience in itself. Every meal was fresh, flavorful, and beautifully presented. The variety of options ensured there was something for everyone, and the service at each restaurant was top-tier. The ocean views are just breathtaking. The attention to detail throughout the resort is unmatched. What stood out the most was the level of customer service, staff consistently went above and beyond to ensure every need was met. It felt personalized, not just professional. Overall, this resort delivers a perfect blend of luxury, comfort, and exceptional service. I would highly recommend it to anyone looking for a relaxing and unforgettable getaway. I can’t wait to return!"

"Brand new pool and beach chairs. Outdoor shower and foot wash. Kitchen is closed at this time. "

"Room was clean. Staff was Wonderful. Mrs Sharon and her family did an excellent job. Thr Reef is absolutely a Gem..being able to have all your necessities with such a laid back vibe. I had the Honeymoon Suite.. my own private pool was so nice.. literally steps away from the beach..the only thing that was a shock was the hill on the driveway .. which is nothing compared to everything else. The view of the stars at night was absolutely beautiful. "

"Great stay with great vibes. We loved the dodgy dock restaurant and bar and the beach pool. The resort has some wear and tear on it, but definitely did not affect our enjoyment of our stay."

"Only stayed one night. Stayed the night before we went into Sandals. Service cleanliness was excellent. The restaurant was very good. I had the risotto with some of the best risotto I've ever had.. restaurant open an airy, staff very friendly. Highly recommend will be staying there in years to come."

"Clean room, tv had spots hard to see at time, AC worked Great"