「Staff sometimes is missing from the main area or the lobby and you have to hunt them down, but this is an incredibly clean - incredibly well put together hotel.
Anytime we go to Jackson, we pick this place. It's the best one in town.」
「Room was dirty.
Carpet and bathroom floor was sticky
Empty beer bottles and cans on patio
Slider door was unlocked and dirty
Tv microwave and fridge were unplugged
Kids running up and down hallway
People congregating around lobby entrance
Still haven’t refunded my $25 deposit on room
Lodge needs to be updated.」
「Overall, we did had a good stay. We did have one issue--the pullout couch's mattress cover had blood on it and another "mystery" stain--but the front desk gave us a new cover. Also, some minor repairs/touchups need to be done in the bathroom, but nothing critical. The other areas of the room were clean and general well maintained. Also, the staff was very friendly and helpful.」
「The hotel was really nice. I really liked the pool and hot tub. The pool could have been a little warm and for the price a free breakfast would have been an added bonus. My only disappointment I had was when I asked the staff if I could have late check out. He said they only give late check out to their high end exclusive members. It made me feel like the average person doesn’t matter to them.」
「I will give it a good not great. It served its purpose the room keys didn’t want to work so I had to keep going to the front desk. The breakfast was good. The price was suitable. Would probably stay again if I’m ever in the area.」