Grayslake hotels from HK$438

"Staff was excellent. Room and public areas where very clean. The breakfast was fine. The hotel itself is a bit dated. The heater/cooling device in the room was very loud. The chlorine smell was noticeable. Next time get a room away from the center of the building near the elevators."

"Property is clean-ish and was convenient to family nearby. Used the laundry facilities--but only one washer and dryer. Had to get up real early to avoid laundry room backup. Breakfast was OK. Housekeeping didn't change sheets for the 6 days we stayed there."

"Terribly dirty. Booked this room based on positive reviews, but I think those must be made by the hotel. Overall carpet needs to be cleaned or replaced. Put room was ok, but bathroom had hair on toilet and stains on wall/door. The water in bathroom ran clear but the kitchenette water was so murky I thought my kids were playing a prank. Staff seemed to not be concerned. We booked with a bottle of wine guaranteed and did not receive it. Cookies that were raved about were inedible. Breakfast as ok. Pool will accolade one family at a time. Really unsure what all the positive reviews are based on, if we received an off room the staff had zero inclination to fix it. "

"Parking $$$$"

"Staff was friendly. Room was clean. It smelled funny in the hallways but over all it was a good nights stay."

"Dod not have housekeeping for 2 days of our 3 day stay. Had to call each day"

"Clean cheap room in a safe area near the airport. Comfortable bed and pillows. "

"Average "

"The room is clean, complementary breakfast was good and the staff was very helpful "