格雷斯維爾酒店 | 熱門格雷斯維爾住宿限時優惠每晚可低至 HK$536

「Staff」

「I was shocked when I entered the room and found extensive water damage and mold covering a large section of the ceiling near the entrance. The ceiling showed significant discoloration, staining, peeling, and dark spots consistent with prolonged moisture exposure. The damage was so severe that I did not feel safe staying in the room. Beyond being unsightly, these conditions raise legitimate concerns about air quality, health risks, and overall building maintenance. No guest should be expected to...

「卫生差」

「The room was clean but the shower door could use some extra cleaning (mildew) or replace. They appear to be under renovation but it doesn't interfere with customers. The fitness center had a strange odor.」

「Nice place to stay. The breakfast was decent. The staff was very nice. The room was clean. I'd give it a 4.5 Stars. We had a nice time for one night. Thank you」

「Super friendly staff. We stay here often. The staff is always nice to my grandchildren.」

「They never cleaned our room but once during a five night stay, not even emptying trash cans or replacing towels or sheets and never vacuumed but one time. It also was very noisy!」

「Good 」

「Loved the customer service, amenities, etc. The price was just right!」

「All of my problems were Housekeeping problems. They include: only 1 tissue in box in bathroom / no light bulb in light next to one bed / clock did not work / sink in bathroom would not drain / kept call service number with no one answering it / tried to talk with maid who seemingly did speak english / the way that one shower door was fixed, you had to lean in to tirn shower on and got blasted with cold water.」

「We booked and paid un advance for a room with 2 beds but they did not have any 2 bed rooms available upon check in」

「Nice」

「Took forever to check in and get an airport transfer. Breakfast was fine but underwhelming for $14/person. Glad I only had to stay one night. Staff were friendly but seemed untrained and understaffed.」

「Simply no complaints!」