格拉扎克度假短租

“The room was clean but the bathroom needed a deeper clean, especially the shower. We had one tea cup in our room, requested another one early in the morning, returned late in the afternoon and had to request a cup again at reception. The rubbish bin in the bathroom hadn't been emptied and there was one tea bag for 2 people. A notice informed us to wash up glasses and tea cups but there was no drainer or tea towel. The only form to fill in for breakfast had already been used by the previous……

“My room was next to the street on first floor and I can hear the car noise all night. Had to use ear plugs to sleep. And only realized on day 2 that there is no daily cleaning service as this is an apartment hotel. The overall experience was not up to expectations given the high rating. ”

“员工热情友好，整个酒店的氛围感特别好，位置便利，可以步行到老城区。房间宽敞舒适，是公寓式酒店可以自己做吃的，设施完备，我们一家非常喜欢这间酒店，这里非常适合多住几天。 停车位有限，我很早就预约了停车位，因为是在Hotels的APP上直接用的是中文填写的需求，酒店方一直没回复，我出发前再用英文联系时已经没有空余车位了（app可能没有翻译功能，建议预定国际酒店时需求还是用英文稳妥一些）酒店推荐了附近的地下停车库，安全但有点小贵。”

“服务人员非常友好，提供的服务让人满意。酒店房间内可以简单地制作餐食。”

“Security exceeds our expectations, as guests have to ask the reception to open the front door via the speaker before checking in, and to beep the room cards before entering the hotel after checking in. Room is large, cosy and clean overall. However, one of the two TVs cannot receive signals, and there's leftovers by previous guests in the fridge-freezer. It's nice to swim in the swimming pool, and it'll be better if the adjacent jacuzzi works. Overall speaking, booking a room with……