Sandman Hotels Great Lakes hotels

"Room was pretty good but needs painting the ceiling of bathroom and update air conditioning "

"Extremely rude waitress for this morning buffet breakfast. She rolled her eyes when we asked for juice for our 4 year old son after waiting 10 minutes. She was just so rude the entire experience. We would not go back to the restaurant again."

"Excellent location in the heart of old town . Staff was very friendly , coffee bar was amazing. Lots of restaurants and shopping . Access to the PATH right in the lobby . Hotel and amenities were a little dated they could use a facelift but the room View and layout were great , we had a suite in the tower which came in handy with a dishwasher and washer/dryer."

"Staff were wonderful. Room was wonderful. Wouldn’t hesitate to stay again! "

"Loved walkway to casino didn’t have to go out in the cold!"

"So I must say I was alittle disappointed by the hotel. I thought from the reviews I read it was going to be way more upscale. My check in was smooth and easy I did an early check in due to my early arrival which was okay. The lobby looked decent , however the Dunkin’ Donuts inside was so cleanly, didn’t smell so good and had locals hanging out in the seating area trying to flirt with me. When I reached my room, there was a big laundry cart in it I had to push out into the hallway. The room was accessible for a persons with a wheelchair which is good but since I am not in a wheelchair I had to pull the chair out of the shower. There was no shower door so I had to put a bunch of towels down to stop the water from flooding across the floor. The bathroom however was clean and decent , I did however clean it again to my satisfaction. The room itself was okay , it had a mini refrigerator that looked like someone took a knife and or key and keyed it all over differently a turn off. I kept smelling marijuana and cigarette smoke through the vents which was a negative for me being as though I don’t smoke , thank god I bought room spray I had to keep spraying it throughout my time there. The room was cold it wasn’t till day 2 going into 3 did I learn how to turn off the power and get the heat going . As for the casino I could barely stomach to stay in there long enough with all the cigarette smoke that was going on. The restaurants in the hotels were blah. I ate across the street "

"Staff were amazing. Small touches like pressing the elevator buttons, remembering your name, always greeting with a smile, those things go a long way. Baggage check is a great bonus as well. Breakfast was outstanding!"

"Emplacement central pour visite touristique "

"Every clean, quiet. Perfect location "