“The communication from the hotel was excellent, and accessing the room later in the day via the key box was no problem at all. The location is great—just a short walk to the beach and shops. The room was clean, though definitely a bit tired. The carpets were grubby, and the wallpaper could use some attention. Still, for the price, it was perfectly adequate.
It’s unclear whether rooms are let on a longer-term basis, but it seemed that way. Sadly, our neighbour was audibly upset and sobbed……
“As I filled in the check in form online before arrival, the whole process took literally a couple of seconds. The staff were very polite and answered all our questions.
We had a set menu dinner at The Terrace hotel restaurant - very reasonable price and top quality food, we had all three courses. Good selection of wine also. Next morning we had breakfast- again, plenty of choice and service ”
“Waste of my time submitting a review you so r post? Hotels.com? A waste of time.Turned up at our hotel and the entry code didn’t work. Because someone had changed the lock. Rang the number given on the email and spoke to a very unhelpful man who said he couldn’t do anything for me unless I had an eight figure code which I had to get from Hotel.com. I tried searching the emails while he was on the line but had no 4G coverage so couldn’t open the attachments. Rang the given number again twice and……
“The Hotel was excellent the staff were very polite helpful friendly tidy and very good at their job. The breakfast was not only amazing piping hot very good quality very big and was given service to the table. The room was spotless the bed was very comfortable plenty of tea coffee etc only one thing no lift to top floor but very boutique style would definitely go back ”
“This place is well worth a visit.its clean And very comfortable staff very friendly and helpful very professional breakfast was very tasty a very good quality.I would say the best we have stayed in in Great Yarmouth the room was clean and tidy in the room was tea/coffee fridge and microwave Tv very comfortable bed very relaxing place. Thank you for a great stay.”
“On arrival we were warmly greeted.
We were given a surprise upgrade to a beautiful suite of rooms, all decorated in the art deco style. All the staff here are genuinely helpful, curteous & approachable.
We have been here several times, at different times of the year. We love being near the sea.
The downside is the actual town itself, which has deteriorated over the past few years.
This will not deter us from returning to this comfortable home from home hotel.”