Sotavento is a lovely facility in a breathtaking setting. My room was comfortable, clean, and well-equipped. I *loved* the jacuzzi! However, the facility was understaffed. It seemed there was only one staff member on duty, and s/he was multitasking with cooking, waiting tables, and managing the front desk (and more I'm sure). Though I may have been the only guest, there should have been at least two guest-facing staff on duty 24/7. I didn't choose to do any of the recreational activities, but if I'd wanted to, I don't know who'd have set them up for me. When I was in the "restaurant", the server dropped off my food and disappeared. That said I didn't have to wait long for the food, which was excellent. (I highly recommend the salmon entree for dinner.) And the two staff I dealt with, a young man and a middle aged woman, were both very pleasant.
