Lowlands Gulf City Mall Hotels

"Personal guest information should never be shared with outside individuals. Regardless of whether the staff or administration personally know someone, a guest’s presence and details should remain confidential. Privacy and security are fundamental expectations when staying at any hotel."

"Magdelena Grand never fails to satisfy to our every need whenever we vacation there. From the warm hospitality to the exquisite menus, you will always regret not staying longer. "

"Easy access to the hotel , the space was clean and cozy and you can hear the ocean waves not to far from the hotel. "

"The kitchen was ok for cooking.The shoos were not nearby but easily accessible by car"

"Where to start with Villa San Souci…Out of the four bathrooms, only one shower produced hot water. The fixtures — including shower heads, mixers, and entire bathrooms — are in DESPERATE need of replacement… when I last visited in 2016, the bathrooms looked tired but nearly 10 years later…nothing has changed.The main toilet even had a large chunk missing from the backrest and a crack in one of the windows. In the kitchen, the sink and tap were loose and clearly should have been replaced years ago, along with the cupboards and appliances (coffee maker, bread bin, microwave, etc.). The cupboards themselves were grimy inside and unpleasant to use.The fridge was dirty, the microwave was disgusting, and the fire extinguisher was empty (in the Caribbean these need to be recharged with fluid). Also ALL cupboards in the whole villa had dirt/ debris/old plastic bags in them… It’s such a shame, because the exterior of the property is lovely. The pool and grounds are beautifully maintained, which makes the contrast with the interior even more disappointing.On the positive side, the host Paul and his management team were very responsive to concerns, however, the reality is that the villa is in desperate need of major reinvestment. The owner really should take it offline until it has been fully refurbished.Would I stay here again? Short answer.. no. Not unless the property was completely modernised, invested in and brought up to 21st-century standards. "