2/10 Terrible
lamesia r.
12 Apr 2024
Liked: Cleanliness
Unsatisfied customer
My family and I visited for spring-break.We were asked to leave the pool area while an employee take engagement pictures for 30mins to an hr. Keep in mind there were no signs posted that the pool would be occupied that day between a certain timeframe. So I politely said no because I wasn' t going pull my grandchildren, nieces and nephews out the pool for that. Betsy left and came back to offer us 100.00 gc for the restaurant next-door (which we didn't use). So, about 10 mins later the security guard came and explained that he was asked by Betsy to check our wrist-bands and to make sure we didn't have any glass or open containers. Keep in mind we was at the pool for 2hrs prior. To sum my vacation up I am a dissatisfied customer based on that experience. The condo was very clean and in a good location to stores etc. When I called to express how I felt the only response from they're office was i apologize and also the next day they're was a group of ppl (caucasians) at the pool with a big speaker playing loud music and drinking corona out the bottle which i took pictures and videos..
lamesia r.
Stayed 3 nights in Mar 2024