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Reviews of Wyndham Legend Halong Hotel

4.5 out of 5
Wyndham Legend Halong Hotel
No. 12 Halong Street, Bai Chay, Ha Long, Quang Ninh

Reviews

8.6

Excellent

Rating 10 - Excellent. 91 out of 157 reviews" "
Rating 8 - Good. 37 out of 157 reviews" "
Rating 6 - Okay. 16 out of 157 reviews" "
Rating 4 - Poor. 11 out of 157 reviews" "
Rating 2 - Terrible. 2 out of 157 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

byron k.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel but around the areas are not that clean
Stayed 2 nights in Mar 2024
Response from Your Wyndham Legend Halong team. on 8 Apr 2024
Dear Bryson K,Thank you for taking the time to tell us about your experience at Wyndham Legend Halong.We are delighted to learn that you enjoyed your stay with us.Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, pools and restaurant with an amazing buffet.
Stayed 1 night in Mar 2024
Response from Your Wyndham Legend Halong team on 9 Mar 2024
Dear Valued Guest,Thank you for taking the time to tell us about your experience at Wyndham Legend Halong Hotel. It is always a pleasure to receive positive feedback.I am particularly pleased that you found comfortable stay with us.Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the cruise terminal where our sailing race stopped. Excellent service and great food options on site and within walking distance. I will be back in high season to enjoy the area more
Stayed 12 nights in Feb 2024
Response from Your Wyndham Legend Halong team. on 7 Mar 2024
Dear Valued Guest,Thank you for taking the time to tell us about your experience at Wyndham Legend Halong Hotel. It is always a pleasure to receive positive feedback.I am particularly pleased that you found comfortable stay with us.Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Poor

Roger, Los Altos

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Purchased superior king size bedroom and it was nothing but SUPERIOR. The room had very bad odor and we kept spraying air freshener every day. The noisy was coming from different tour groups coming and going every day. No VIEW, room was facing a second tower of Wyndham hotel.
Stayed 4 nights in Nov 2023

6/10 Okay

Caitlin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I wanted to like this place so bad. This was supposed to be the luxury stay for my solo trip. The facility is very dated. The rooms smelled like mold and it was very hard to sleep. Only one restaurant was open. I ended up canceling my stay after one night and felt so terrible for it. The staff is some of the friendliest, most helpful and respectful staff. 10/10 for the staff!
Stayed 2 nights in Sep 2023
Response from From Wyndham Legend Halong hotel on 7 Sept 2023
Dear Caitlin Terborg,Thank you for taking the time to tell us about your experience at the Wyndham Legend Halong Hotel. I will share your comments with our team, which I am certain will be encouraged by your remarks. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Your Wyndham Legend Halong team!

6/10 Okay

Tuan

Liked: Staff & service
Gym so warm. No air conditioning
Stayed 2 nights in Jul 2023
Response from Dear Tuan, on 3 Sept 2023
Dear Tuan, Thank you for taking the time to tell us about your experience at Wyndham Legend Halong Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that you lost your clothes. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Hotels and Resorts, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Your Wyndham Legend Halong team.

8/10 Good

MARCEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 4 nights in Jul 2023
Response from Your Wyndham Legend Halong team. on 31 Jul 2023
Dear Marcell,Thank you for taking the time to tell us about your experience at Wyndham Legend Halong.We are delighted to learn that you enjoyed your stay with us.We look forward to welcome you back soon.

10/10 Excellent

Anh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and air conditioned. The same applied to the room, which was very spacious and comfortable. However, the price of the food and drink services (e.g. the breakfast buffet) was much higher than any of the nearby places. I would definitely recommend staying at this hotel but eating somewhere else.
Response from Your Wyndham Legend Halong team. on 20 Jul 2023
Dear Valued Guest,Thank you for taking the time to tell us about your experience at Wyndham Legend Halong.We are delighted to learn that you enjoyed your stay with us.We look forward to welcome you back soon.

4/10 Poor

Ranga

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Disliked: Amenities, property conditions & facilities
The worst property that I stayed during my 2 week Vietnam trip, worst than a 3 star. The AC was turned down during the night, and was too hot. The food was not tasty. This hotel is in par with all Wyndham scams. Would never stay at a Wyndham ever again.
Response from Your Wyndham Legend Halong team. on 18 Apr 2023
Dear Ranga,First of all, thank you for taking the time to tell us about your experience at Wyndham Legend Halong Hotel.We do apologize for not being able to meet your expectation and for any conveniences caused. Your feedback is very important to us.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.Here at Wyndham Hotels and Resorts, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff, clean hotel, great view and the casino was a bit of a surprise.
Stayed 1 night in Apr 2023
Response from Your Wyndham Legend Halong team. on 8 Apr 2023
Dear Glenn,Thank you for taking the time to tell us about your experience at Wyndham Legend Halong.We are delighted to learn that you enjoyed your stay with us.We look forward to welcome you back soon.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option as a location - Superb Views
The hotel was chosen as a base to see Halong Bay over a 3 day visit. Its location is excellent. With a sea view you could see all local landmarks and the islands in the bay. The hotel arranged a day tour of the bay and transfers back to hanoi. Dinner and Breakfast options were good although in the off season it is very quiet. My only small negative is it is slightly dated and does need some modernisation but this did not detract from a lovely stay.
Stayed 3 nights in Dec 2022
Response from Your Wyndham Legend Halong team. on 9 Jan 2023
Dear Steven,Thank you for taking the time to tell us about your experience at Wyndham Legend Halong Hotel. It is always a pleasure to receive positive feedback.I am particularly pleased that you found comfortable stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Verified traveller

Response from Your Wyndham Legend Halong team. on 4 Dec 2023
Dear Valued Guest,Thank you for taking the time to tell us about your experience at Wyndham Legend Halong.We are delighted to learn that you enjoyed your stay with us.We look forward to welcome you back soon.

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel Staff were amazingly friendly … it was the start of the low season but, on the 24th December they had a Christmas party for locals which took over the only restaurant, the others were closed due to off season whilst this make sense it wasn’t advised in Ada Vance (not one the begrudge others fun) but, don’t operate a hotel when no amenities are available - after a bit of arguing I managed to get food but, ate in my room. I would call it room service but that wasn’t operating. I tried to order online externally 4 times but was cancelled al times and little choice. Pool bar closed (pool was dirty and not attended to) as we’re all the other restaurants / facilities. The mini bar in the room has been taken away and left with a tiny bottle of gin and whiskey .. I tried to indulge in the gin after a long journey there on my first day but, no mixers soo had to persuade one of the restaurant workers to sell me some lemonade as reception said there was nothing they could do— as it was past 11pm most things were closed when I arrived. I do think the hotel need to decide if to open or not I their winter season .. it could be amazing but, sadly nothing like the 5 star I was expecting ! Due to lack of local amenities / shops/ restaurants I strongly urge to hotel to look to reinstate the mini bar if they are to stay open (I don’t buy it was took away due to Covid- this conflicts with the notice in the room “guest like to use fridge for other items “)
Response from Your Wyndham Legend Halong team. on 30 Dec 2022
Dear Daniel,Thank you for taking the time to tell us about your experience at Wyndham Legend Halong Hotel. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. Your feedback is very important to us.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Hotels and Resorts, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

Stephanie

Disliked: Amenities, property conditions & facilities
I went into the low season and couldnt go outside to walk because it was too dangerous. I went only in front of the hotel and witness someone getting mugged. The staff at the hotel wasnt very concerned about security and the room was smelling very very bad. The food made me sick, twice. I wouldnt never go back to this hotel ever.
Stayed 2 nights in Dec 2022
Response from Your Wyndham Legend Halong team. on 5 Dec 2022
Dear Stephanie,Thank you for taking the time to tell us about your experience at Wyndham Legend Halong Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that your experience was bad. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Hotels and Resorts, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent excepting restaurants close by.
Response from Your Wyndham Legend Halong team. on 29 Nov 2022
Dear Thomas,Thank you for taking the time to tell us about your experience at Wyndham Legend Halong.We are delighted to learn that you enjoyed your stay with us.We look forward to welcome you back soon.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property but walkable area dining is limited, loved the hotel and staff though, great views.
Stayed 1 night in Nov 2022
Response from Your Wyndham Legend Halong team. on 28 Nov 2022
Dear Thomas,Thank you for taking the time to tell us about your experience at Wyndham Legend Halong.We are delighted to learn that you enjoyed your stay with us.We look forward to welcome you back soon.

10/10 Excellent

Ha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
5 stars hotel with the price of 4 start. Very clean and very good location.
Stayed 1 night in Nov 2022
Response from Your Wyndham Legend Halong team. on 23 Nov 2022
Dear Ha,Thank you for taking the time to tell us about your experience at Wyndham Legend Halong.We are delighted to learn that you enjoyed your stay with us.We look forward to welcome you back soon.

8/10 Good

fitzroy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Hema malini

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception was fabulous. The lady upgraded us immediaely when they realized they gave us the wrong room. Really good service. The room was magnificent. Great view of the famous colorful Bridge and sun wheel. Looked so beautiful at night. The suite was spacious and had all the facilities. Room service was fast and exceptional. Really loved this property.
Stayed 1 night in Sep 2022
Response from Duong Viet Tung (Mr.) on 12 Sept 2022
Dear Hema Malini,Thank you for taking the time to tell us about your experience at Wyndham Legend Halong.We are delighted to learn that you enjoyed your stay with us.We look forward to welcome you back soon.Your Wyndham Legend Halong team.

6/10 Okay

Andrew

Travelled with family
Disliked: Amenities, property conditions & facilities
Hotel is dirty, carpet is dirty, wall and ceiling cracking. Staffs need training. No sense of urgency, check out need to wait for them to check the room before customers can leave,
Stayed 2 nights in Jul 2022
Response from Duong Viet Tung (Mr.) on 29 Jul 2022
Dear Andrew Su, Thank you for taking the time to tell us about your experience at Wyndham Legend Halong. It is our pleasure to hear that you enjoyed your stay with us. We really appreciate your constructive feedback regarding our services. We will share your comment to our concerned department to improve it immediately. We look forward to welcome you back soon. Your Wyndham Legend Halong team

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Excellent hotel. Stunning views. Helpful staff. Nuff said :)
Stayed 1 night in May 2022
Response from Assistant Front Office Manager on 8 Jun 2022
Dear James, Thank you for taking the time to tell us about your experience at Wyndham Legend Halong. We are delighted to learn that you enjoyed your stay with us. We look forward to welcome you back soon. Your Wyndham Legend Halong team

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a room!
After a lousy start (my booking couldn’t be found) things picked up. Was upgraded (due to the issue) and quite frankly stayed in a jaw-dropping. The room was enormous, was very well kept, had sensational views and I was SOLD. Minor glitches (like phone not working) didn’t matter. I just stared into the view :)
Stayed 1 night in May 2022
Response from Assistant Front Office Manager on 27 Jun 2022
Dear James, Thank you for taking the time to tell us about your experience at Wyndham Legend Halong. We are delighted to learn that you enjoyed your stay with us. We look forward to welcome you back soon. Your Wyndham Legend Halong team

8/10 Good

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Close to the bridge - liked Noise from construction-didnt like Restaurant closed - didn't like
Stayed 1 night in Dec 2021

8/10 Good

stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View!
Amazing views and huge room! Love the bathtub and balcony! Only negatives are, 1. a mild stale smell (disappears after turning on AC) 2. AC has controlled temp (can’t go lower than 22 Celsius) Would def stay here when we return.
Stayed 1 night in Dec 2020

10/10 Excellent

han james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dear wyndham thank you for service and comfort staying but no space for car parking lot and too small for swimming pools without shower facilities most good very nice view and room clean thak you
Stayed 1 night in May 2020
Response from Wyndham Legend Halong team on 13 Jun 2020
Dear han james, Thank you for taking the time to tell us about your experience at Wyndham Legend Halong. We are delighted to learn that you enjoyed your stay with us. We look forward to welcome you back soon. Your Wyndham Legend Halong team

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good restful stay
Good location. Good view from all directions. Good breakfast. Friendlt staf
Stayed 1 night in Dec 2019
Response from Wyndham Legend Halong team on 6 Feb 2020
Dear Benoit, Thank you for taking the time to tell us about your experience at Wyndham Legend Halong. It is our pleasure to hear that you enjoyed your stay with us. We look forward to welcome you back soon. Your Wyndham Legend Halong team

10/10 Excellent

Huong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible 1 night stay
Upon arrival, we were taken to our hotel room and were immediately hit with an overwhelming damp smell. We then realised that a large proportion of the bedroom walls were covered with mould which is obviously unsafe to sleep in. The staff apologised and took us to another room which still had a damp smell. After inspecting the second room, we found more mould covering the walls. We informed the staff of this again and they eventually moved us to the presidential suite which was fine (I am guessing this is one of the only rooms in the hotel which is free of mould). We chose to pay for the buffet breakfast the next morning at the hotel and were informed that the total price for two of us was around £15. We then double checked this with the member of staff and they agreed. After we had eaten the breakfast, we were charged £30 by another member of staff. We explained to them that this was not the price we were quoted but staff just kept repeating that we needed to pay it. After standing our ground, they eventually said we could pay the £15 and they would cover the rest. The staff were rude and clearly not interested in keeping our custom again in future. Given all that had gone wrong during our one-night stay, I would have expected more from a 4.5 star hotel. After reading the other poor reviews on this website, I’m hoping to not get the same generic response from the hotel that was given to everyone else.
Mould covered walls
Mould covered walls
Stayed 1 night in Dec 2019
Response from Wyndham Legend Halong management team on 6 Jan 2020
Dear Anonymous, Thank you for taking the time to tell us about your experience at Wyndham Legend Halong Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Hotels and Resorts, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Best regards, Wyndham Legend Halong management team

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was awesome Clean the staff was great it was in the middle of everything
Stayed 3 nights in Dec 2019
Response from Wyndham Legend Halong on 17 Dec 2019
Dear Chris, Thank you for taking the time to tell us about your experience at Wyndham Legend Halong. We are delighted to learn that you enjoyed your stay with us. We look forward to welcome you back soon. Your Wyndham Legend Halong team

10/10 Excellent

Alexia, Los Angeles

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVE LOVE LOVE LOVE LOVE LOVE LOVE LOVE LOVE LOVE LOVE LOVE LOVE LOVE LOVE LOVE LOVE LOVE LOVE LOVE LOVE LOVE LOVE LOVE LOVE LOVE LOVE LOVE LOVE LOVE LOVE LOVE LOVE LOVE
Stayed 1 night in Nov 2019
Response from Wyndham Legend Halong team on 17 Dec 2019
Dear Alexia, Thank you for taking the time to tell us about your experience at Wyndham Legend Halong. We are delighted to learn that you enjoyed your stay with us. We look forward to welcome you back soon. Your Wyndham Legend Halong team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

10/10 Excellent

Duncan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View of the bay and size of the room Pool area was lovely, very quiet hotel
Stayed 1 night in Nov 2019
Response from Wyndham Legend Halong team on 17 Dec 2019
Dear Anonymous, Thank you for taking the time to tell us about your experience at Wyndham Legend Halong. We are delighted to learn that you enjoyed your stay with us. We look forward to welcome you back soon. Your Wyndham Legend Halong team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

8/10 Good

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 3 nights in Oct 2019

4/10 Poor

Mark

Disliked: Staff & service
Chinese Hotel And Traeted As Such
Treated like a thief. required up front payment and wanted 3 million VND deposit. Fridge in room hot told they are all the same. Aircon room does not go below 22. Would not accept charge to room at restaurant. Would not accept my new USD100 bill as it had a money changer extremely small stamp on it. Never had a problem before. Loud Chinese everywhere smoking yelling. Very expensive F&B.
Stayed 1 night in Oct 2019
Response from Wyndham Legend Halong team on 17 Dec 2019
Dear Mark, Thank you for taking the time to tell us about your experience at Wyndham Legend Halong Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that you got some unexpected experience during your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Hotels and Resorts, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Best regards, Your Wyndham Legend Halong team

6/10 Okay

Son

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good hotel, bad satisfaction follow-up.
Hotel was great, but had some billing issue which nobody responded after my inquiry. Overcharged additional fee that wasn’t expected.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, very helpful, clean rooms & wonderful views of the bay.
Stayed 2 nights in Sep 2019
Response from Wyndham Legend Halong team on 3 Oct 2019
Dear Anonymous, Thank you for taking the time to tell us about your experience at Wyndham Legend Halong. We are delighted to learn that you enjoyed your stay with us. We look forward to welcome you back soon. Your Wyndham Legend Halong team

8/10 Good

Ketan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool and the views of the city from our room.
Stayed 4 nights in Sep 2019
Response from Wyndham Legend Halong on 3 Oct 2019
Dear Anonymous, Thank you for taking the time to tell us about your experience at Wyndham Legend Halong. We are delighted to learn that you enjoyed your stay with us. We look forward to welcome you back soon. Your Wyndham Legend Halong team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for our 1-year wedding anniversary and the hotel was incredible. Great swimming pool and restaurant on the ground floor. If you like a bit of spice, I’d recommend the Malay chicken curry. Overall, a great place to stay and the staff spoke very good English.
Stayed 1 night in Sep 2019
Response from Wyndham Legend Halong on 3 Oct 2019
Dear Anonymous, Thank you for taking the time to tell us about your experience at Wyndham Legend Halong. We are delighted to learn that you enjoyed your stay with us. We look forward to welcome you back soon. Your Wyndham Legend Halong team

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Comfy beds. Blackout curtains. Lovely restaurant and reception staff. Great views from communal areas. Large variety of food at buffet (Asian and Western). Pho, sushi, bimbimbap, eggs, bacon, pastries etc. Booked a great day cruise for us. 2km to bottom cable car station (Sun world complex). For the fussy traveller: Powerpoints temperamental (difficult to charge phone, use hair dryer etc). Fridge overheated in cupboard. Needed to keep doors open for fridge to work. Isolated location. Ghost town feel, not much open. More being constructed. Western style hotel jam packed with noisy tour groups. Carpets stained in places. Musty smell in rooms. Grout in bathroom and drink coasters mouldy. 2-7km taxi ride from anything. Even then, just a few restaurants/massage places for tourists. Sun world complex is a western and Japanese fusion that is not worth the money. No Japanese restaurants were open in low season at the top mountain (sun station) despite being charged full price and having to queue with tour groups for cable car and Ferris wheel). Buffet breakfast food fresher from 6am. Some things are dried out by 8am if not favourites/replenished. Please consider providing pure drinking water from a refillable station to avoid excess plastic consumption/waste. Google refill my bottle. Only one refillable fountain in gym (I was told not to use). Check out delayed because housekeeping must have missed a mini bar item being opened from last guest. Not impressed.
Stayed 4 nights in Sep 2019
Response from Wyndham Legend Halong on 3 Oct 2019
Dear Anonymous, Thank you for taking the time to tell us about your experience at Wyndham Legend Halong. It is our pleasure to hear that you enjoyed your stay with us. We really appreciate your constructive feedback regarding some issues during your stay. We will share your comment to our concerned department to improve it immediately. We look forward to welcome you back soon. Your Wyndham Legend Halong team

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rained Out
This hotel is awesome. A typhoon came through during my stay, but with so many restaurants, the beautiful views, and a casino there was plenty to do while I waited out the storm.
Stayed 3 nights in Aug 2019
Response from Wyndham Legend Halong on 3 Oct 2019
Dear Jennifer, Thank you for taking the time to tell us about your experience at Wyndham Legend Halong. We are delighted to learn that you enjoyed your stay with us. We look forward to welcome you back soon. Your Wyndham Legend Halong team

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As the name suggests - A legendary place to stay.
Wyndham Legend was recommended to us by friends as being quite luxurious, providing rooms with wonderful views, well situated in Halong and with warm and welcoming staff. These were just some of the reasons we chose this hotel for our family holiday in Halong and it truly lived up to our expectations.
Stayed 1 night in Jul 2019

2/10 Terrible

Vishal

Disliked: Staff & service, room comfort
my worst stay
Stayed 3 nights in Jul 2019