「The water pressure from shower can be a little stronger.
Overall room size and cleanliness is excellent !
Staff are extremely attentive, friendly and helpful…
Room size is perfect for a couple with large luggages.
Located in the old quarter, we enjoyed walking around. It is safe both day and night but is crowded. Driving would be an issue with heavy traffic.
We had spent a good 2 days there. 」
「Good value. 3min walk to Hoan Kiem lake, walkable distance to most tourist attractions. Plenty of restaurants and cafe around. Very short distance by car to the main road Vanh Dai, not hitting strict to the traffic around the streets around Hoan Kiem lake. Good breakfast with big varieties. The highlight is the friendly and helpful staff. Big hands to their su」
「The whole experience from check in, dinner, spa, breakfast to check out, every staff was very nice and provide the best hospitality. I really enjoyed my stay. 」
「Amazing experience. Jackie, hotel manager, is williing to take prompt action to resolve any issues encountered by guest. Warm, friendly and passionate. Will never regret staying here.」
「We had a great experience at this hotel. The location is very convenient, and the staff provided warm, attentive service throughout our stay. The breakfast was beautifully presented and delicious. The hotel is newly renovated with a stylish design that shows great attention to detail — everything felt very comfortable and thoughtfully arranged.
We arrived early in the morning around 6 AM after an overnight train. Although the hotel was fully booked and unable to offer early check-in right away,...
「Arrived in HaNoi on a weekend - the hustle bustle in the old town was mind boggling and the street in front of the hotel was impassable but the hotel staff met our taxi at the corner and carried our bags to the hotel. Staff went above and beyond in making our stay enjoyable. Loved the ambience of the restaurant and the food was beautifully presented. 」
"The hotel staff provided an excellent service experience from start to finish. They introduced the facilities in great detail and also gave us many helpful suggestions about nearby attractions and travel tips, which made our trip much easier and more enjoyable. During check-out, the staff patiently asked for our feedback one by one and sincerely cared about our opinions. Whenever there was a small issue, they immediately offered discounts or other forms of compensation to show their apology. Overall, we felt very well taken care of and truly appreciated their professionalism. We would definitely choose this hotel again next time.
"
"Wonderful experience, very friendly staff. Perfect location as it’s just five minutes walk to the Main Street. Please note that traffic gets busy on weekends as they make them as walking areas in main areas.
We stayed on the 8th floor, could see the lake view! Just walking one / two floor up for the bar and restaurant. We can see the cathedral from the rooftop bar.
Breakfast has buffet and menu for main course.
Great services! We loved the surprise fruit pack when we checked out as we headed to Ha Long Bay for cruise.
The reception email me in advance on any assistance prior to my journey. Very helpful
"