Haguenau Haguenau Historic Museum Hotels

"Excellent position for the train station & the old town. Room was small but had everything we needed. No tea making facilities but we could make drinks in the lobby at anytime. Breakfast was fantastic. "

"Great location and the front desk was very helpful. Within walking distance to all attractions. "

"Amazing people "

"Everything was lovely."

"The room was great! The staff was wonderful!"

"Guests are not allowed to use the refrigerator; if you want to use it, you have to pay 10 euros. I paid 250 euros per room per night. The minibar is off-limits; if you want to eat anything, you have to pay a 100 euro deposit. Most five-star hotels include this in the room rate. When I asked if they could remove items from the refrigerator so I could store yogurt and medicine, the hotel said they could, but I would have to pay an extra 10 euros. The room was very old. The air conditioning didn't work; I asked the hotel to fix it, but they sent a fan instead. The curtains wouldn't open. When showering, the hot water suddenly turned cold. This is a five-star hotel? It doesn't deserve five stars; two stars would suffice. I feel terrible; it was a really bad experience."

"Stayed for a conference nearby. The hotel has a nice exterior but the rooms are tired. And unbearably hot. I didn't sleep throughout my stay. "

"Great Hotel, perfect location, rooms spotless (could do with better pillows) was a tad disappointed they don’t sell red wine by the glass, as was looking forward to a nice French red or a French beer after a long day in the road. Staff were super friendly and helpful. "

"Rooms are nice but a bit spartan. The gym is very well equipped and the pool and saunas are very nice and inviting. Had drinks at the bar with Bartender Jean who is excellent and made our stay personable and fun. Breakfast buffet was awesome, made it hard to choose from so many delicious items. Had a great time and definitely recommend! Thank you Athena! "