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Reviews of Draco Thang Long Hotel

3.5 out of 5
Draco Thang Long Hotel
2 Hoang Van Thu Str, Hong Bang District, Hai Phong

Reviews

8.0

Very good

Rating 10 - Excellent. 27 out of 82 reviews" "
Rating 8 - Good. 29 out of 82 reviews" "
Rating 6 - Okay. 23 out of 82 reviews" "
Rating 4 - Poor. 3 out of 82 reviews" "
Rating 2 - Terrible. 0 out of 82 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

7.6/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great and friendly. Nice greetings. Clean place to live, the buffet was good.
Stayed 3 nights in Dec 2019

8/10 Good

kovit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Transit
Hotel was a little far out but Taxis cheap so no problem Only the one night as going on to Halong Bay.Ha Phong not really a place to stay
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Further out than we realised, but not the hotel's fault. Staff were helpful, but fairly sure we got rorted on the minibar.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2019

8/10 Good

Dong Jun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

kovit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2018

6/10 Okay

Verified traveller

The basics, but nothing more.
For the cost, a serviceable place to say if you need to overnight in Hai Phong. The overall appearance is worn and dingy, with stains and scuff marks everywhere. Room reeked of smoke but was clean. Staff had very minimal English, which is not necessarily a problem, just be prepared. Don't be fooled by the "spa" next-door - though it was an interesting experience!
Stayed 1 night in Mar 2018

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very relaxed break from Hanoi. Loved the floral areas along the main road. Overnight stay did not give us enough time to enjoy this city.
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good specially if you are working
The good: The rooms are comfortable, very spacious, spotless clean, good views (at least from my room in the 7th floor). Good desk and working and sitting areas. The bad: The colors and decor are very boring and there is not even one piece of artwork hanging from the walls.
Stayed 1 night in Dec 2017

8/10 Good

Niko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand entrance compensates for the dark, not-so-nice surroundings. Although, very close to restaurants, bars and cafes. Room was very spacious with huge king-sized bed.
Stayed 1 night in Nov 2017

6/10 Okay

Tu Van

Disliked: Cleanliness, property conditions & facilities, room comfort
2 stars only
Bell boy was helpful and friendly. The Hotel is too run down and in bad conditions to be a 4 stars Hotel. We have booked total 2 rooms, checked in late and asked to keep a room with late checked out at 3pm so that we can fresh up. We haved email the Hotel directly one week before our arrival but no reply from them and asked again upon checking in. But our request was declined.
Stayed 1 night in Sep 2017

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
Clean hotel but would not stay again
Hai phong is a small town not much to see or do. We only come to visit family. Check in was straight forward, not very friendly. There was no one at the front desk during check out. We found the person sleeping on a couch in the lobby!

10/10 Excellent

William, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing luxury
We didn't expect anything like this for the price! Actually a business hotel, so very well appointed (a huge room, and the biggest bed we have ever seen!), but we felt comfortable. Good buffet breakfast.

8/10 Good

Chan

Liked: Cleanliness, property conditions & facilities, room comfort
Lack of hospitality service
The breakfast service could improve by having enough food out. 45" left and often food ran out. Sign said breakfast till 10AM. Resataurant said it's only till 9AM. False advertising. Topical of the Vietnameese culture. Need to improve hospitality service .

8/10 Good

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Kevin, Marion, Iowa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, modern hotel with an amazing breakfast!
The hotel was very clean and modern. The breakfast was the best we had during our two week stay in Vietnam. The staff was friendly and helpful. The hotel was in a great location for getting to Cat Ba Island and was also close to the train station for our next destination.

8/10 Good

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, only one complaint
Draco Thang Long Hotel is a great hotel, clean, and comfortable. The decor is a bit much, but not unlike some other hotels in the area. Staff was very friendly, and breakfast buffet was pretty great. I loved that it came with a full bathtub. It was a bit expensive for Vietnam, but I think it's reflected in the quality of the hotel. I do have a major complaint which is that when we left early morning and asked the front desk to call a taxi for us. Instead of a taxi we got some personal driver, who wanted to charge us more then double what we paid coming into the city. We were super annoyed by that, but that doesn't negate an otherwise good stay. Just make sure to make sure you're getting a reasonably priced taxi if you ask for one.

10/10 Excellent

Carole, Hanoi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish I could stay longer
The hotel is very beautiful, clean, and comfortable. If you want to take a boat to Cat Ba Island, it is very convenient to the marina.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great single night stay at Hi Phong
This hotel is perfectly located, at walking distance fro the pier to take the fast boat to Cat Ba. We took it for one night and it offers a great comfort for a very decent price.

6/10 Okay

Jonathan

Liked: Cleanliness
Disliked: Property conditions & facilities

6/10 Okay

peter

Liked: Property conditions & facilities
Disliked: Staff & service

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort
Great quality hotel for the port/ferry terminal
Only stayed one night before catching ferry to Cat Ba but hotel was very good, large clean rooms and nice bed linen. It is very close to the port so good location for that but as a result not the best neighbourhood and rooms over looking the port were quite noisy till late and from early morning. As for a town view and should be fine. Good breakfast.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Potential
Interesting place. Well located in the old town, near the ferry to Cat Ba, it's an impressive building that looks 5 star. However, it feels empty. Reception was not well staffed and English was a struggle, but the staff were helpful. Room was large but no decorations. Corridors felt rather void. Buffet breakfast was okay. Overall, a strange place. Certainly not a bad stay, but it could be so much better and would really benefit from some top hotel expertise and good interior design. Lots of potential.

6/10 Okay

James, Brooklyn, NY

Disliked: Cleanliness, property conditions & facilities, room comfort
Twilight Zone in Vietnam
Pretty odd hotel in what may perhaps be the strangest city in Vietnam. Bad carpet, stains on the seat in our room, brilliantly mediocre breakfast. Room didn't have a shower curtain in it and the staff did offer to change our room, but we declined, due to our exhaustion from travel.

10/10 Excellent

Doan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Kew San, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but really 4star
This is a relatively new hotel. The gym has only 4 machines and isnt airconditioned. There is a cupboard to put your clothes and it has a safe deposit box.the breakfast is average, it couldnt reallye a 4 star breakfast more like 3star at the very most. The staff are always friendly and try to meet your needs and thats a plus. The room service is prompt. They have a laundry service if you need it. Its a nice stay but there is nothing much to do in hai phong unless you are visiting friends or family. The hotel lifts are very fast and functional. I had a room that faces the cityso its nice.

10/10 Excellent

Gemma, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Lovely clean hotel, friendly staff, good size room,close to the pier.

10/10 Excellent

Gemma, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
We stayed here before and after going to Cat Ba.lovely hotel, clean, comfortable, spacious. Good location for the pier, easily walkable. Good breakfast. If we ever came back we would stay here again.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
There's really not much in Haiphong. The only criticism I have is that the hotel staff doesn't take initiative to recognize hotel guests that stay several nights.

4/10 Poor

KEHIROSAITO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2019

10/10 Excellent

宏麒

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

DONGGI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2019

6/10 Okay

Verified traveller

Business traveller
シャワーの勢いが弱い
Stayed 6 nights in Apr 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
今回6階に宿泊したがwifiの入りが良くなかった。前回は5階の宿泊でほぼ問題はなかった。上の階はwifiの入りが良くないのだろうか？ 部屋も5階のほうが綺麗だった。 立地的には近くにスーパーもあり良く。3度利用しているので改善してほしい。
Stayed 6 nights in Mar 2019

10/10 Excellent

TE SHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很舒適的酒店
會再來住
Stayed 5 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
還不錯
以這個價錢算很不錯的旅館。早餐也不錯。房間牆壁有點髒，其他都很好。
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Sehr in die Jahre gekommen. Großes Zimmer mit riesigem Bett aber Fußboden mit Flecken und Brandspuren. Badezimmer renovierungsbedürftig. Frühstück für Asiaten ausgerichtet. Großer Malus: direkt vor unserem Fenster ist eine Großbaustelle - eine zweispurige Autobrücke, die direkt vor dem Hotel endet. Zum Schlafen - wenn das Licht aus ist - OK - sonst lieber nicht.
Stayed 3 nights in Mar 2019

6/10 Okay

Hafiz

Liked: Room comfort
Disliked: Staff & service
Draco Hotel Haiphong
Leider ist das Personal nicht fähig Englisch zu sprechen ausser an der Rezeption 1 oder 2 Personen die sehr schlecht als Recht Englisch sprachen. Nett u höflich sein war zu wenig wenn wir unser Anliegen das Personal gar nicht übermitteln könnten Das Gäste WC im Empfangsbereich war ohne Toilettenpapier, Türklinken und Wasserhähne dreckig u rostig. Die Farbe von den Wänden blätterte ab. Also nie und nimmer 4 Sternen gerecht. .
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Business traveller
出張の時はいつも利用してます。買い物や食事する場所に近く便利です。
Stayed 2 nights in Feb 2019

8/10 Good

K, Osaka

Business traveller
Liked: Staff & service
バスのお湯の量が少ない
Stayed 1 night in Feb 2019

6/10 Okay

TAEUK

Liked: Cleanliness, property conditions & facilities, room comfort
친절도
리셉션 직원분들의 친절함이 부족합니다.
Stayed 2 nights in Dec 2018

10/10 Excellent

TE SHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2018

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2018

10/10 Excellent

Changbae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018
Response from Nghiem Viết Thành on 14 Sept 2018
Thank you for using the service, the hotel will try to improve more so that you can use the best service. Hope to serve you next time.

6/10 Okay

Verified traveller

이용 후기
호텔 객실이 깨끗함 조식을 먹는 식당에서 와이파이가 안됨. 심각한 문제임
Stayed 3 nights in Aug 2018
Response from Nghiêm Viết Thành on 5 Sept 2018
Thank you for using the service, the hotel will try to improve more so that you can use the best service. Hope to serve you next time

8/10 Good

はと, 長野

Liked: Room comfort
Disliked: Property conditions & facilities
カードキーでしたが、開かなくなり、普通の鍵になりました。少し市街地から離れていますが15分程度歩けば、レストランなど有ります。朝食は中国人向きかもしれません。ベトナムの田舎てすのでフロントの人以外英語通じません。ホテル前に待機しているタクシーではなくホテルに呼んでもらいましょうマイリンタクシーを呼んでくれます。ハノイ行きのバス停まではタクシーで15分ぐらいでした。
Stayed 2 nights in Aug 2018
Response from Nghiêm Viết Thành on 14 Sept 2018
Thank you for using the service, the hotel will try to improve more so that you can use the best service. Hope to serve you next time.