The bed was comfortable, and the room was clean and quiet. The location was close to food outlets and tour agents.
Very little English spoken by desk staff and no help with tours or information on what to see or how to get around. No map or direction at all. - you are on your own there.
The whole area in front and around the hotel is a construction site.
The hotel would have been lovely 50 years ago.
Karen
於 2024 年 11 月住了 2 晚
10/10 優異
Alyssa
多人同遊
2024 年 6 月 24 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was incredible. They ensured we had a booking for our bus the next morning and dropped us off at the bus location after breakfast. Breakfast was quite extravagant with very beautiful views. The roof top pool wasn’t very fancy but had a great view and was everything you could need.
Alyssa
於 2024 年 6 月住了 1 晚
6/10 一般
LEI HUI
2023 年 11 月 8 日
不滿:職員與服務
LEI HUI
於 2023 年 11 月住了 1 晚
10/10 優異
Andrew
伴侶同遊
2023 年 3 月 19 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This was a lovely hotel with helpful staff that have great English. My only (minor) complaint is that the complimentary breakfast is fairly mediocre, especially compared to other hotels you'll find in Vietnam. Overall though, an excellent stay.
Andrew
於 2023 年 3 月住了 2 晚
10/10 優異
JANG
2023 年 2 月 28 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
JANG
於 2023 年 2 月住了 2 晚
10/10 優異
Mark
2022 年 6 月 6 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great staff, very hospitable and easy to communicate with in English. Very helpful and kind.
Mark
於 2022 年 5 月住了 8 晚
6/10 一般
真實旅客
2021 年 4 月 16 日
나쁘지는 않지만 추천하고 싶지는 않아요
나쁘지는 않았지만 추천하고 싶지는 않아요
노후된 시설, 청소상태도 좋지는 않아요, 조식은 빵과 과일, 그리고 베트남 국수만 있네요.
真實旅客
於 2021 年 4 月住了 1 晚
2/10 很差
真實旅客
家人同遊
2020 年 11 月 20 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
A lot of cockroaches in the bathroom. And it's dark. Hot water will not come out soon.
I was very disappointed with the impression that I often got three stars with this. I will never stay.
真實旅客
於 2020 年 11 月住了 1 晚
2/10 很差
真實旅客
2020 年 1 月 20 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
This hotel seems like it’s been abandoned and the staff that was there were very unfriendly. The only room that they have all the lights on is when you go have breakfast. Each floor they only have one small fluorescent light on keeping most of the floor dark (even the stairwell) which was creepy but also dangerous. Elevator was broken. “Rooftop bar” also seemed abandoned. Bed was horrible. There was hair in the bathroom from the last guests. Room needed a lot of renovation and repairs just seemed slapped together out of random materials. Would have much rather stayed in a clean hostel. The only plus about this is the central location. The reviews and photos are deceiving.
真實旅客
於 2020 年 1 月住了 3 晚
6/10 一般
Tuija
2019 年 12 月 7 日
讚好:整潔度和職員與服務
Hotelli on kulahtanut, mutta siisti. Sijainti ja maisemat mahtavat! Katumelu kuului suht rajuna huoneeseen.
Tuija
於 2019 年 12 月住了 1 晚
8/10 不錯
Xplorer (New York)
2019 年 12 月 3 日
讚好:整潔度
Good hotel. facilities need a revamp. Staff needs to learn how to better service western travelers.
Xplorer
於 2019 年 11 月住了 3 晚
10/10 優異
真實旅客
伴侶同遊
2019 年 9 月 4 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
My second time there and I love the service!! So friendly easy and convenient!
真實旅客
於 2019 年 9 月住了 1 晚
4/10 欠佳
真實旅客
家人同遊
2019 年 8 月 3 日
讚好:職員與服務
不滿:住宿狀況
Staff really good
The egg chef was v good
The rooms are VERY in need of refurbishment
In particular, the bathroom was very mouldy and there was a 6 cm hole in the bath which had been patched up
Needless to say, the bath leaked all over the floor
The fridge worked but there was visible dirt instide and it just needed a good clean
There were no mattress protectors on the beds and the seat covers in the breakfast room seriously needed a wash
真實旅客
於 2019 年 7 月住了 2 晚
8/10 不錯
真實旅客
伴侶同遊
2019 年 5 月 5 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
리조트를 예약하려다가 호텔스위트 예약으로 바꿨습니다
정말 잘한 선택이었습니다.
가격대 성능비가 훨씬 좋았고 편의시설 이용과 교통면에서도 리조트사용보다 좋았습니다
真實旅客
於 2019 年 4 月住了 2 晚
6/10 一般
真實旅客
家人同遊
2019 年 2 月 11 日
讚好:職員與服務
不滿:住宿狀況
Breakfast not very good and not air conditioned. Property seemed outdated. Staff very polite and helpful
真實旅客
於 2019 年 2 月住了 1 晚
10/10 優異
真實旅客
伴侶同遊
2019 年 2 月 8 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The complimentary breakfast each morning was amazing. The food was delicious and there are great views from the dining room. We had a sea view room and the views alone are worth staying here. The staff was friendly and worked with us to extend our stay an extra night in the same room at the same price as our previous night. Would go back.
真實旅客
於 2018 年 11 月住了 1 晚
10/10 優異
真實旅客
伴侶同遊
2019 年 2 月 1 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good location facing the bay in CatBa. Many restaurants to choose from nearby, pretty sunset from the sky bar.
真實旅客
於 2019 年 1 月住了 3 晚
8/10 不錯
YOON HONG
2018 年 12 月 20 日
讚好:整潔度、住宿狀況和客房舒適度
YOON HONG
於 2018 年 12 月住了 2 晚
6/10 一般
carole-anne
2018 年 12 月 6 日
不滿:職員與服務、住宿狀況和客房舒適度
Si vous n'avez pas le choix ...
Fuite d'eau dans la salle de bain, nous avons dans un premier temps appeler l'accueil pour dire que le mini bar était vide et que nous n'avions pas de wifi le réceptionniste à rigoler puis raccrocher... Nous sommes alors descendus pour signaler notre petit soucis on nous a alors porté des boissons chaudes à mettre dans un frigo eteint et impossible de le brancher. Petit déjeuner très très très moyen pour être gentil. J'ai oublié une paire de boucles d'oreilles sur la table de nuit, j'ai contacté l'hôtel quelques heures après mon départ on m'a dit que rien n'avait été trouvé.
carole-anne
於 2018 年 11 月住了 1 晚
8/10 不錯
真實旅客
2018 年 12 月 2 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good location, good view and friendly staffs!
真實旅客
於 2018 年 11 月住了 1 晚
8/10 不錯
真實旅客
2018 年 9 月 27 日
Best of a poor selection
Cat ba as a whole is pretty run down so this hotel should be in seen in that context. It has all the amenities such as roof pool and it is worth upgrading to sea view. We saw a number of others on cat ba and they weren’t as good. Sea pearl is tired and dated and in need of renovation but still one of the better hotels in the bay.
真實旅客
於 2018 年 9 月住了 2 晚
4/10 欠佳
真實旅客
2018 年 9 月 26 日
不滿:整潔度、職員與服務和住宿狀況
Best pic of the worst available.
There wasn’t much choice for cat ba island so we had to pic the best of the worst so wasn’t expecting much and we weren’t disappointed in that regard.
Nice view from the hotel and roof top pool and bar. Found a couple of cockroaches in my room. I put my note outside the room for it to be cleaned but nobody came to clean it. The hotel wasn’t busy so wasn’t as if the staff were busy. I didn’t expect much and it didn’t delivery much. I wouldn’t recommend staying here unless u really have to.
真實旅客
於 2018 年 9 月住了 2 晚
4/10 欠佳
真實旅客
2018 年 8 月 17 日
不滿:整潔度、職員與服務和住宿狀況
Woke up to bed bugs crawling on my face/body. Customer service was very poor. Only given 1 room key that must be inserted in the room for AC/electricity to work. if you lose your card key you have to pay 200,000 don. There were bugs everywhere in the bathroom and desks, even in bed.
真實旅客
於 2018 年 8 月住了 2 晚
4/10 欠佳
Nikoe (Fairfax, California)
2018 年 7 月 15 日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
We liked the location of the hotel, but it needs a facelift. The staff was sometimes friendly and sometimes not. The food wasn’t good, and my husband saw a roach on the food table. No selection for vegetarians. We were upgraded to a one bedroom room with a great view, but it smelled of cigarette smoke and was super noisy. The pool is vinyl, and you can feel bubbles on the bottom where it’s pulling away. It also only comes up tp your waist, great if you have small children. I wouldn’t recommend staying here.