Deep-soaking bathtub
Check availability

Reviews of Hakone Fuga

3.5 out of 5
Hakone Fuga
1246-773 Sengokuhara, Hakone, Kanagawa

Reviews

9.0

Wonderful

Rating 10 - Excellent. 65 out of 106 reviews" "
Rating 8 - Good. 28 out of 106 reviews" "
Rating 6 - Okay. 10 out of 106 reviews" "
Rating 4 - Poor. 2 out of 106 reviews" "
Rating 2 - Terrible. 1 out of 106 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

tau thong

Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place to stay for Japanese food and onsen. I will go back for sure!
Stayed 1 night in Feb 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot springs are nice and very relaxing. The only inconvenience is that they don´t have service restaurant without previous reservation, and that was not clarified at reservation time, so, I couln´t buy dinner inside the hotel
Stayed 1 night in Jun 2020

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Impressed with the staff and service. Nice touch with the welcome drink at check in. We had not ordered dinner and they happily drove us to a local eatery and picked us up when we were done. Breakfast was great. The room was average, but clean. The onsen nice! Great for place for couples. Will return.
Stayed 1 night in Mar 2020

10/10 Excellent

Ambrosia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
This place was amazing! The room was very comfortable and the service was really good. I’d love to stay here again when I come back to Hakone. It was not the easiest place to find though (with the bus) but it was ok considering what we got at the hotel.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 2 nights here while on honeymoon. Nothing to fault with the place. Cleanliness was off the charts and so was service. We would love to come back again. Thank you!
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Japanese Paradise
Hotel Fuga is Japanese paradise. The people working at the hotel are the ultimate when it comes to hospitality and service. Check in was very nice when we were seated to a complimentary beverage and cake because it was Christmas. The facility was beautiful and tastefully furnished. Our room included breakfast In the dining area. Each dish was artfully arranged and delicious. Upon leaving we were driven by the shuttle to our bus stop for Togendai. This was my second stay here. It would be my only choice visiting Hakone.
Stayed 2 nights in Dec 2019

10/10 Excellent

Benny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2019

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in Hakone
This was a real treat-- I was fortunate to get a great deal on one of the few remaining rooms, and I was amazed at how luxurious the hotel and grounds were. From the complimentary glass of wine at check in, to the beautiful foliage view from my room, to the wonderful onsen baths, to the delicious breakfast-- everything was top of the line.
Stayed 1 night in Nov 2019

8/10 Good

Blake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a lovely part of Hakone and was very comfortable with hot spring baths.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here overnight towards the end of my trip so I could unwind after two weeks of pretty fast-paced travel. The hot tub was amazing - so good for sore muscles and so relaxing - and the apartment (I can't call it anything less than that) was gorgeous. I also appreciated the free drinks and nibbles that were available. This ryokan is a little bit out of the way compared to some of the other ones in the area (still accessible via public transport) - I'd probably choose a different one if I was looking to explore Hakone - but for my purposes it was perfect.
Stayed 1 night in May 2019

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderfully relaxing, good food. Room small but we didn’t spend much time there. Nice lounge space and hot bath area.
Stayed 1 night in Oct 2019

10/10 Excellent

carola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquil outdoor spa
The hotel is a bit of the beaten track. The rooms are not too big but comfortable and the bathrooms could be a bit more luxurious. The spa, especially the outdoor tub is very relaxing in a tranquil setting. we opted for dinner at the hotel and the qualir ty of the food was exceptional.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property and placed in a beautiful location. Quite expensive but close to worth it
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A smaller style property, very clean and stylish. Jazz plays in the foyer and there is a nice small bar. Our room was larger than others we’ve stayed in which was a treat. We stayed here to visit Hakone. It was fairly straight forward to get to Hakone proper, though this property is a little out of the way and at busy times of day the buses in this area are unreliable and often late. I think if we were visiting again we’d choose somewhere closer to Hakone or Hakone Yumoto. The hotel offers free shuttle pick up and drop off to nearby locations which made transport connections easier. The breakfast offered is only Japanese style set menu (no Western breakfast offered, though we thought this was an option when we booked). Tasty. Similarly, the dinner is a long set course meal of traditional and locally sourced foods - definitely an excellent meal, though quite expensive (was about ¥10000JPY each I think). There are a couple of noodle places for dinner nearby but not much to choose from. TLDR: hotel great, location not so good, food traditional and a bit expensive.
Stayed 1 night in Apr 2019

8/10 Good

Patrick

Liked: Cleanliness, staff & service, room comfort
Nice stay
Food was great, rooms were very nice, clean and friendly staff. Jacuzzi was wasted opportunity.. Replace with a proper rotemburo. Outside onsen needs a good scrub down on bottom. Bed side table looks out of place.. Old looking..
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with excellent staff and services
This is a beautiful hotel! The onsen was nice. As was the spa. I had both the Japanese and Western style breakfasts and found both to be tasty. All of the staff are very polite and helpful. There is also a car that will take you to several places nearby that I found very convenient. There are some great things to do nearby like the Choanji Temple and train/bus stops that will take you to all of the area sights. I highly recommed this hotel!
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sengokuhara
Awesome and cozy environment. Views of Mt fuji
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

TAMOTSU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

ミキコ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
隠れ家のようなホテルで、スタッフの対応、お食事、お部屋全て満足でした。大浴場を期待される方は物足りないかもしれませんが、我が家は満足でした。お世話になりました。
Stayed 1 night in Aug 2021

8/10 Good

toshiyuki

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
対応も丁寧で清潔感がありました。お風呂が少し狭かった。部屋食が良かったです。
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
お部屋は和モダンで過ごしやすく 何より静かで鳥の鳴き声しか 聞こえないなか入る個室の露天風呂は 最高でした。 お食事もとても美味しくスタッフの方々の 暖かいおもてなしに感謝します。
Stayed 1 night in Jul 2021

10/10 Excellent

Mariko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
急な予約にも対応していただき楽しい３日間を過ごせました
Stayed 1 night in Jul 2021

10/10 Excellent

YOSHIHIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
全部いいよ、
スタッフの対応が最高！
Stayed 1 night in Jun 2021

10/10 Excellent

katsuya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Stayed 1 night in May 2021

10/10 Excellent

SHIRO

Stayed 1 night in Apr 2021

10/10 Excellent

KAZUTAKA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

SATOMI

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
価格なりかな？
フロントに電話が繋がりにくく、何回もかける事になりました。また、トイレットペーパーが切れてしまうと言うハプニングもありましたが、それ以外は快適でしたね。 周辺に何もないので、コンビニで買い込みしておくと良いなと思いました。
Stayed 1 night in Apr 2021

8/10 Good

OOWA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
室内露天風呂にとても
Stayed 1 night in Apr 2021

10/10 Excellent

Takayo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
驚きの小さなホテル！大満足ですよ！
チェックインはジャズが流れる中、 ウエルカムドリンクを飲みながらバーカウンターで。ワインが美味しくて、リラックス。小さなホテルの良さを感じ、すでに大満足。小さいながらも清潔で感じの良い浴場でさっぱりした後の、美味しい料理。サービス係の女性と楽しく会話しつつ、その美味しさに驚き、これまた大満足。毎年通うことを主人と誓ったのでした。
Stayed 1 night in Mar 2021

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Feb 2021

10/10 Excellent

Akemi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
落ち着いた雰囲気、静かで良かった。
Stayed 1 night in Jan 2021

10/10 Excellent

Kenji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
総合点満点の宿
コロナ過の中、ほかの宿泊者との接触を避けるには最高の宿でした、部屋付き露天風呂は温度も適温で湯船の大きさも二人で入浴するには最適でした、半露天風呂は抵抗がありこれまでは選選択肢にありませんでしたが、こちらの半露天風呂は開感もあり、逆にシャワーを使うときに閉めると冬の寒さも遮断され便利でした、ベットもサーダがひいてあるので寝心地も最高ででした、今回はあえて夕食を付けませんでしたが、朝食もとてもおいしく頂き、コロナが落ち着いたら夕食付で訪問指定です。総合点で満点を付けさせていただきました、これからも頑張って頂きたい宿です。
Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

Etsusaku

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

6/10 Okay

daisuke

Liked: Cleanliness
Stayed 1 night in Sep 2020

10/10 Excellent

team

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
静かな環境でゆっくり過ごす事が出来ました。部屋の露天風呂もいつでも入れる用になっていて朝焼けを見ながらのお風呂もとても最高でした。
Stayed 1 night in Sep 2020

8/10 Good

KINZO

Liked: Room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

ERI, 神奈川

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
別館の室内に露天風呂が付いているお部屋に宿泊しました。自然を感じながらゆったり過ごせて、お食事も美味しかったです。食事も部屋の造りもプライベートな空間を満喫できました。 また関わって頂いたスタッフの皆様が本当に親切で、マニュアル以外の親切な対応もしていただき、助かった場面もありました。 コロナ渦の中お誕生日をお祝いしたく今回は別館を利用しましたが、行き届いた配慮とサービスで安心して過ごせました。 また利用させていただきたいです。
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2020