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ARCOTEL Onyx Hamburg
4.5 star property

Luxury eco-certified hotel, walk to Reeperbahn

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

ARCOTEL Onyx Hamburg

Photo gallery for ARCOTEL Onyx Hamburg

Exterior
Property amenity
Exterior
Living area
Lobby lounge

Overview of ARCOTEL Onyx Hamburg

Reviews
9.0

Wonderful

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • BarBarBar

Check out the area

Map
Reeperbahn 1a, Hamburg, HH, 20359
  • Popular LocationReeperbahn5 min walk
  • Popular LocationElbe Philharmonic Hall3 min drive
  • Popular LocationMiniatur Wunderland3 min drive
  • AirportHamburg (HAM)26 min drive
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Room options

View all photos for Junior Suite

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 366 sq ft
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 280 sq ft
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 581 sq ft
  • Sleeps 3
  • 3 Single Beds

View all photos for Comfort Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Comfort Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 258 sq ft
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Double Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

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Hotel Hafen Hamburg
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8.6 out of 10, Excellent, (1000)
The price is HK$1,127
per night
HK$1,206 total
includes taxes & fees
30 Apr - 1 May
Hotel Hafen Hamburg

About the area

Hamburg

ARCOTEL Onyx Hamburg is located in Hamburg-Mitte, a neighbourhood in Hamburg, and is in the entertainment district and near the boardwalk. Miniatur Wunderland and Elbe Philharmonic Hall are cultural highlights, and travellers looking to shop may want to visit Reeperbahn and Fish Market. Check out an event or a game at Volksparkstadion, and consider making time for Hagenbeck Zoo, a top attraction not to be missed.
Visit our Hamburg travel guideOpens in a new window

What's nearby

  • Reeperbahn - 5 min walk
  • St. Pauli Piers - 9 min walk
  • Elbe Philharmonic Hall - 3 min drive
  • Hamburg City Hall - 3 min drive
  • Miniatur Wunderland - 3 min drive

Getting around

  • St. Pauli U-Bahn - 2 min walk
  • Michaeliskirche Hamburg Station - 10 min walk
  • Hamburg Airport (HAM) - 27 min drive

Restaurants

  • Tanzende Türme - 2 min walk
  • Clouds - 2 min walk
  • Mojo Club - 1 min walk
  • Pyjama Bar - 3 min walk
  • Hesburger - 4 min walk

About this property

ARCOTEL Onyx Hamburg

Luxury eco-certified hotel located in Hamburg-Mitte
ARCOTEL Onyx Hamburg is located close to Reeperbahn and St. Pauli Piers, and provides a coffee shop/cafe, dry cleaning/laundry services and a bar. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour business centre.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • Express check-in, a lift and luggage storage
  • Multilingual staff, meeting rooms and a 24-hour front desk
  • Guest reviews say good things about the helpful staff and location
Room features
All 215 rooms boast comforts, such as premium bedding and pillow menus, as well as perks, such as laptop-compatible safes and air conditioning.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses and down duvets
  • Bathrooms with baths or showers and free toiletries
  • 76-cm flat-screen TVs with satellite channels
  • Separate sitting areas, LED light bulbs and electric kettles

Awards and affiliations

Eco-certified property
This property participates in Green Key – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 22 per day)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • On-site parking options include a garage

Food and drink

  • Buffet breakfast available for a fee weekdays 6:00 AM–10:30 AM: EUR 22 per person
  • 1 coffee shop/cafe
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (592 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Double-glazed windows
  • Locally owned and organised tours and activities
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 76-cm flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Separate sitting area
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 40.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 22 per person
  • Self-parking fee: EUR 22 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

ARCOTEL Onyx Hamburg Hotel
ARCOTEL Onyx Hotel
ARCOTEL Onyx Hamburg
ARCOTEL Onyx
ARCOTEL Onyx Hamburg Hotel
ARCOTEL Onyx Hamburg Hamburg
ARCOTEL Onyx Hamburg Hotel Hamburg

Frequently asked questions

Is ARCOTEL Onyx Hamburg pet-friendly?

Yes, this hotel allows dogs (limit 1 total). There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at ARCOTEL Onyx Hamburg?

As of 16 Apr 2024, prices found for a 1-night stay for 2 adults at ARCOTEL Onyx Hamburg on 21 Apr 2024 start from HK$1,078.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at ARCOTEL Onyx Hamburg?

Self-parking is available for EUR 22 per day.

What time is check-in at ARCOTEL Onyx Hamburg?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at ARCOTEL Onyx Hamburg?

Checkout is at noon.

Where is ARCOTEL Onyx Hamburg located?

Located in Hamburg-Mitte, this luxury hotel is within a 10-minute walk of Operettenhaus, Reeperbahn, and St. Pauli Piers. Fish Market and Miniatur Wunderland are also within 1 mile (2 km). St. Pauli U-Bahn is only a 2-minute walk and Landungsbrücken Station is 8 minutes.

ARCOTEL Onyx Hamburg Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 581 out of 1001 reviews" "
Rating 8 - Good. 351 out of 1001 reviews" "
Rating 6 - Okay. 41 out of 1001 reviews" "
Rating 4 - Poor. 11 out of 1001 reviews" "
Rating 2 - Terrible. 17 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Liked: Staff & service, property conditions & facilities
Great place!!!
Stayed 4 nights in Apr 2024

10/10 Excellent

Aws

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for being accommodating
Stayed 3 nights in Jul 2023

2/10 Terrible

Aida, glendale

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Is horrible. The manager and staff are incredible rude and irresponsible. The manager pretended to be receptionist to avoid taking any responsibilities. The are located in a very dangerous are with drunk people in front of the hotel. The roomes were dirty and smelled. Would never go back
Stayed 3 nights in Jul 2023

8/10 Good

Sönke

Stayed 1 night in Jul 2023

8/10 Good

Severin Tobias, Valby

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Quite a nice hotel and location. There were some problems with the shower that didn't work properly (the water temperature kept changing by itself) and the breakfast was a bit boring and tame. But overall I would recommend the hotel.
Stayed 3 nights in Jul 2023

10/10 Excellent

michael

Travelled with family and small children
Liked everything about it
Stayed 2 nights in Jul 2023

10/10 Excellent

martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

2/10 Terrible

Darrell

Stayed 1 night in Jun 2023

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay and loved the convenient amenities and access to other locations.
Stayed 2 nights in May 2023