10/10 Excellent
Kim
26 Jan 2026
Liked: Cleanliness, property conditions & facilities
Kim
Stayed 2 nights in Jan 2026
Waterfront Hotel Downtown Burlington
3.0 star property
Downtown Burlington's urban charm meets lakeside views, with shopping nearby and a cozy fireplace retreat waiting after a day of exploration
Choose dates to view prices
Photo gallery for Waterfront Hotel Downtown Burlington
The Waterfront Hotel Downtown Burlington welcomes travelers with a lobby fireplace and an on-site restaurant serving lunch and dinner. Guests enjoy the 24-hour gym, indoor pool, and free WiFi. The staff consistently receives positive reviews for their helpful service.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
- Pool
- Free Wi-Fi
- Restaurant
- Air-conditioning
- Gym
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Standard Room, 1 King Bed (City View)
Standard Room, 1 King Bed (City View)
8.68.6 out of 10
Excellent
64 reviews
(64 reviews)
Highlights
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Private bathroom
Hairdryer
- City view
- 323 sq ft
- Sleeps 3
- 1 King Bed
View all photos for Superior Room, 1 King Bed (Park View)
Superior Room, 1 King Bed (Park View)
8.48.4 out of 10
Very good
169 reviews
(169 reviews)
Highlights
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
- Lake view
- 323 sq ft
- Sleeps 3
- 1 King Bed
View all photos for Standard Room, 2 Queen Beds (City View)
Standard Room, 2 Queen Beds (City View)
8.68.6 out of 10
Excellent
61 reviews
(61 reviews)
Highlights
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
- City view
- 323 sq ft
- Sleeps 4
- 2 Queen Beds
View all photos for Superior Room, 2 Queen Beds (Park View)
Superior Room, 2 Queen Beds (Park View)
8.48.4 out of 10
Very good
120 reviews
(120 reviews)
Highlights
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
- Lake view
- 323 sq ft
- Sleeps 4
- 2 Queen Beds
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About the area
Located in Burlington, Waterfront Hotel Downtown Burlington is in a walkable area with great shopping. SilverCity Burlington Cinemas and Hidden Lake Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Eastgate Square Mall and Kerr Village. Royal Botanical Gardens and Hamilton Museum of Steam & Technology National Historic Site are also worth visiting. Visit our Burlington travel guide
2020 Lakeshore Road, Burlington, ON, L7R4G8
What's nearby
Spencer Smith Lakefront Park1 min walk - 0.1 km
Square One Shopping Centre25 min drive - 46.3 km- Burlington City Hall3 min walk - 0.3 km
- Burlington Art Centre6 min walk - 0.6 km
- Joseph Brant Museum10 min walk - 0.9 km
Getting around
- Burlington Station7 min drive
- Toronto, ON (YYZ-Pearson Intl.)39 min drive
Restaurants
- Bardo Burlington3 min walk
- Poacher5 min walk
- Rayhoon Persian Eatery4 min walk
- The Dickens3 min walk
- Coffee Culture Cafe & Eatery2 min walk
About this property
Waterfront Hotel Downtown Burlington
Property highlights
At Waterfront Hotel Downtown Burlington, you can look forward to laundry facilities, a fireplace in reception and a bar. The on-site restaurant, The Port House Social Bar, offers lunch and dinner. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business centre.
You'll also enjoy perks such as:
- An indoor pool
- Self-parking (surcharge), a reception hall and luggage storage
- Meeting rooms, a ballroom and a lift
- A front desk safe, a computer station and a 24-hour front desk
- Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 129 rooms boast comforts such as air conditioning, in addition to amenities such as free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
- Rollaway/extra beds (surcharge) and free cots/infant beds
- Bathrooms with shower/bath combinations and hairdryers
- Flat-screen TVs with cable channels
- Fridges, microwaves and coffee/tea makers
Awards and affiliations
Eco-certified property
This property participates in Green Key Global – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- Uncovered parking on site (CAD 22 per day; includes in/out privileges)
- Limited on-site self parking
- Wheelchair-accessible parking available
Food and drink
- A bar/lounge
- A restaurant
Restaurants on site
- The Port House Social Bar
Things to do
- 24-hour gym
- Indoor pool
Family friendly
- In-room cot
- In-room microwave
- In-room refrigerator
- Indoor pool
- Laundry facilities
- Rollaway/extra bed (surcharge)
Conveniences
- 24-hour front desk
- ATM
- Laundry facilities
- Luggage storage
- Safe at front desk
Guest services
- Housekeeping on request
- Multilingual staff
Business services
- 24-hour business centre
- 5,005 square feet of conference space
- Computer station
- Meeting rooms
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Lift
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
More
- 1 building
- 6 floors
- Ballroom
- Fireplace in lobby
- Reception hall
Room amenities
Bedroom
- Bedsheets provided
- Free cot
- Rollaway/extra bed (surcharge)
Bathroom
- Hair dryer
- Private bathroom
- Shower/bathtub combination
- Towels provided
Entertainment
- Flat-screen TV with cable channels
Food and drink
- Coffee/tea maker
- Limited room service
- Microwave
- Refrigerator
More
- Air conditioning (climate-controlled)
- Connecting rooms available
- Desk
- Free local calls
- Iron/ironing board
- Phone
Policies
Check-in
Check-in time starts at 3:00 PM
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of CAD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night.
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: CAD 150 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
- Uncovered self-parking fee: CAD 22.00 per day (in/out privileges)
- Pet fee: CAD 25.00 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: CAD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Waterfront Hotel Downtown Burlington
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington
Frequently asked questions
Does Waterfront Hotel Downtown Burlington have a pool?
Yes, this property has an indoor pool.
Is Waterfront Hotel Downtown Burlington pet-friendly?
Yes, pets are allowed at this property. There's a fee of CAD 25.00 per pet, per night. Service animals are exempt from fees.
How much is parking at Waterfront Hotel Downtown Burlington?
Self-parking is available for CAD 22.00 per day.
What time is check-in at Waterfront Hotel Downtown Burlington?
Check-in begins at 3:00 PM.
What time is check-out at Waterfront Hotel Downtown Burlington?
Checkout is at noon.
Where is Waterfront Hotel Downtown Burlington located?
Situated in Burlington, this hotel is within a 5-minute walk of Spencer Smith Lakefront Park, Lake Ontario and Burlington City Hall. Burlington Art Centre and Joseph Brant Museum are also within 15 minutes.
Have a question?
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Reviews
Waterfront Hotel Downtown Burlington Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.4
Amenities
8.8
Staff & service
8.4
Property conditions & facilities
Rating 10 - Excellent. 1369 out of 2510 reviews
10 - Excellent
1,369
Rating 8 - Good. 615 out of 2510 reviews
8 - Good
615
Rating 6 - Okay. 313 out of 2510 reviews
6 - Okay
313
Rating 4 - Poor. 110 out of 2510 reviews
4 - Poor
110
Rating 2 - Terrible. 103 out of 2510 reviews
2 - Terrible
103
Reviews
8/10 Good
Matt
1 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice to have continental breakfast, having a guest with us with celiac disease it was nice that it had gluten free option. Will stay again!
Matt
Stayed 1 night in Jan 2026
8/10 Good
Lei
25 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities
Lake view room, good location
Lei
Stayed 1 night in Oct 2025
8/10 Good
SAMAN
27 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities
Room and hotel were clean and spotless
Staff nice and caring
SAMAN
Stayed 3 nights in Jan 2026
10/10 Excellent
Courtland
1 Feb 2026
Liked: Cleanliness, property conditions & facilities
Very clean room, kind staff and great amenities. Fitness room and pool were a nice unexpected surprise, breakfast buffet was plentiful and tasty. Great price for a great location.
Courtland
Stayed 2 nights in Jan 2026
10/10 Excellent
Steve
20 Dec 2025
Liked: Cleanliness, staff & service, property conditions & facilities
excellent location ,clean rooms ,friendly staff
Steve
Stayed 1 night in Dec 2025
8/10 Good
Randy
15 Jan 2026
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, the staff was very friendly, well lit parking lot.
Randy
Stayed 1 night in Jan 2026
10/10 Excellent
Kevin
10 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities
Very nice location on Lake Ontario
Kevin
Stayed 1 night in Oct 2025
10/10 Excellent
Erica
29 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities
Clean and great location!
Erica
Stayed 1 night in Dec 2025
10/10 Excellent
Harvey
24 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities
Hotel staff very friendly. Room very clean with a nice view.
The restaurant staff where very friendly and fun. Good food with great seating overlooking the lake front.
Harvey
Stayed 1 night in Dec 2025
8/10 Good
Simon
12 Jan 2026
The room was a good size and very clean, the cleaning lady was very helpful and friendly.
Simon
Stayed 4 nights in Jan 2026
8/10 Good
Erin
24 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities
Clean basic room. Great location. Staff was friendly.
Erin
Stayed 1 night in Jan 2026
8/10 Good
Gayle
6 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice and staff was helpful when having an issue
Gayle
Stayed 2 nights in Jan 2026
10/10 Excellent
Rhodora
9 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities
amazing staff. great view and wonderful location.
Rhodora
Stayed 1 night in Jan 2026
10/10 Excellent
Christopher
27 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable room.
Christopher
Stayed 1 night in Jan 2026
10/10 Excellent
Douglas
19 Oct 2025
Liked: Cleanliness, amenities
Clean rooms, very good breakfast, great location
Douglas
Stayed 2 nights in Oct 2025
10/10 Excellent
Simranjeet
14 Nov 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, wonderful comfortable room.
Simranjeet
Stayed 15 nights in Oct 2025
10/10 Excellent
Rhonda
15 Nov 2025
Liked: Cleanliness, staff & service, amenities
Great location within walking distance to where I needed to be, clean and spacious room, good breakfast, ample parking.
Rhonda
Stayed 3 nights in Nov 2025
10/10 Excellent
Mim
17 Nov 2025
Liked: Cleanliness, staff & service, amenities
The rooms are always nice and love the water view.
Mim
Stayed 1 night in Nov 2025
10/10 Excellent
Mike
26 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, and the TV was huge
Mike
Stayed 3 nights in Jan 2026
8/10 Good
Nemone
7 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice - clean, comfortable. Lovely view of the lake. Great location
Nemone
Stayed 1 night in Nov 2025
8/10 Good
Jean
9 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities
The room was excellent and the staff were courteous and knowledgeable
Jean
Stayed 1 night in Dec 2025
8/10 Good
Bryan
3 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities
Well located, clean, pleasant staff, good value.
Bryan
Stayed 2 nights in Oct 2025
10/10 Excellent
Judy
27 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable stay. Close to everything!
Judy
Stayed 1 night in Nov 2025
8/10 Good
David
17 Oct 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
David
Stayed 1 night in Oct 2025