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Waterfront Hotel Downtown Burlington

3.0 star property
Hotel with an indoor pool, 3-minute walk to Lake Ontario

Choose dates to view prices

Photo gallery for Waterfront Hotel Downtown Burlington

Lunch and dinner served
Breakfast area
Desk, iron/ironing board, free cots/infant beds, rollaway beds
Interior
Fireplace
The Waterfront Hotel Downtown Burlington welcomes travelers with a lobby fireplace and an on-site restaurant serving lunch and dinner. Guests enjoy the 24-hour gym, indoor pool, and free WiFi. The staff consistently receives positive reviews for their helpful service.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • Pool
  • Bar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed (City View)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed (City View)

8.4 out of 10
Very good
(55 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Private bathroom
Hairdryer
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Park View)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Superior Room, 1 King Bed (Park View)

8.4 out of 10
Very good
(158 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
  • 323 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (City View)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds (City View)

8.8 out of 10
Excellent
(54 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds (Park View)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Superior Room, 2 Queen Beds (Park View)

8.4 out of 10
Very good
(115 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
  • 323 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
2020 Lakeshore Road, Burlington, ON, L7R4G8

What's nearby

  • Spencer Smith Lakefront Park - 1 min walk - 0.0 km
  • Burlington City Hall - 3 min walk - 0.3 km
  • Burlington Art Centre - 6 min walk - 0.6 km
  • TD Coliseum - 16 min drive - 18.3 km
  • McMaster University - 17 min drive - 19.7 km

Getting around

  • Burlington Station - 7 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 39 min drive

Restaurants

  • ‪The Port House - ‬1 min walk
  • ‪The Dickens - ‬3 min walk
  • ‪Bardo Burlington - ‬3 min walk
  • ‪Charcoal Pit - ‬2 min walk
  • ‪Coffee Culture Cafe & Eatery - ‬2 min walk

About this property

Waterfront Hotel Downtown Burlington

Hotel near Lake Ontario
At Waterfront Hotel Downtown Burlington, you can look forward to laundry facilities, a fireplace in reception and a bar. The on-site restaurant, The Port House Social Bar, offers lunch and dinner. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business centre.
You'll also enjoy perks such as:
  • An indoor pool
  • Self-parking (surcharge), a front desk safe and ATM/banking services
  • Multilingual staff, a 24-hour front desk and luggage storage
  • A computer station, a lift and meeting rooms
  • Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 129 rooms boast comforts such as air conditioning, in addition to amenities such as free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and hairdryers
  • Flat-screen TVs with cable channels
  • Fridges, microwaves and coffee/tea makers

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 22 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Port House Social Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5,005 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self-parking fee: CAD 22.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Waterfront Hotel Downtown Burlington
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Frequently asked questions

Does Waterfront Hotel Downtown Burlington have a pool?

Yes, this property has an indoor pool.

Is Waterfront Hotel Downtown Burlington pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 25.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Waterfront Hotel Downtown Burlington?

Self-parking is available for CAD 22.00 per day.

What time is check-in at Waterfront Hotel Downtown Burlington?

Check-in begins at 3:00 PM.

What time is check-out at Waterfront Hotel Downtown Burlington?

Checkout is at noon.

Where is Waterfront Hotel Downtown Burlington located?

Situated in Burlington, this hotel is within a 5-minute walk of Spencer Smith Lakefront Park and Lake Ontario. Burlington City Hall and Burlington Art Centre are also within 10 minutes.

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Reviews

Waterfront Hotel Downtown Burlington Reviews

8.4

Very good

8.6

Cleanliness

8.2

Amenities

8.8

Staff & service

8.2

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 1329 out of 2450 reviews
Rating 8 - Good. 592 out of 2450 reviews
Rating 6 - Okay. 303 out of 2450 reviews
Rating 4 - Poor. 115 out of 2450 reviews
Rating 2 - Terrible. 111 out of 2450 reviews

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, amazing rooms, a lot to do around!
Stayed 1 night in Oct 2025

8/10 Good

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly Staff walkable to restaurants
Stayed 2 nights in Oct 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent restaurant with happy hour deals! Great guest services desk!
Stayed 1 night in Oct 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful.
Stayed 2 nights in Oct 2025

8/10 Good

sandra

Liked: Cleanliness, staff & service
Good location
Stayed 1 night in Sep 2025

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Location of the hotel is beautiful, with many shops, the waterfront and a kids playground nearby.
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay!
Stayed 1 night in Aug 2025

8/10 Good

Carmen

On the waterfront Breakfast included Close to Burlington Performing Arts Centre
Stayed 1 night in Oct 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice hotel, friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here once a year on annual vacation for many years. Possibly the best stay yet! The housekeeping staff were excellent at keeping everything clean and tidy while not banging around super early.
Stayed 3 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the lake with lots of enjoyable bars and restaurants nearby.
Stayed 1 night in Aug 2025

8/10 Good

Janice

Liked: Cleanliness, staff & service, amenities
Great location on the lake next to the park and close to restaurants. The bed was very comfortable but the bathroom could use some maintenance.
Stayed 1 night in Oct 2025

6/10 Okay

Yi

Liked: Cleanliness
The hotel is ok. The location is good.
Stayed 1 night in Sep 2025

10/10 Excellent

Lorie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room matched all of my needs, yummy breakfast-what’s not to love!
Stayed 1 night in Aug 2025

8/10 Good

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with view of lake and a park. I would stay there again if in the area.
Stayed 1 night in Aug 2025

10/10 Excellent

Mary-Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a great location. Front desk staff was very friendly and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Kay-lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel, great service, clean rooms.
Stayed 1 night in Aug 2025

10/10 Excellent

Wyna

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great experience during my stay
Stayed 1 night in Aug 2025

6/10 Okay

Deborah

Liked: Staff & service
Disliked: Property conditions & facilities
Older hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, helpful friendly staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Fariba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, facility and location
Stayed 1 night in Aug 2025

10/10 Excellent

Lorne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Friendly staff... nice rooms... comfortable bed
Stayed 1 night in Jul 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area and views . Right in the heart of the town on waterfront
Stayed 1 night in Jul 2025

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Burlington waterfront is a beautiful collection of ice cream shops and restaurants. The waterfront hotel is a great place to stay to experience this gem of a town. The restaurant in the hotel is excellent and has a great view of the waterfront and the Burlington skyway.
Walk along the waterfront outside of the hotel
View from the restaurant outdoor seating
Burlington skyway at night
Night sky over the water
Stayed 1 night in Sep 2025

8/10 Good

Mikaila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was probably my fifth time staying here and I’ve always felt safe and always loved my stay. However, the room I stayed in this time has some improvements to do in terms of cleanliness.
Stayed 1 night in Oct 2025