I'm not familar with the area and decided to stay here because it was close to Hampton University. I've never stayed at a Red Roof and NEVER EVER will! We turned the lights on a large number of roaches scattered. We didn't even step into the room. The front staff was kind to refund our money, and we immediately left to find another hotel at 11:00 pm! Thankfully, Hilton came through when they told me I was a few miles from this location which is known to be drug infested. This was tremendously disappointing and scary!
Lynda
2025 年 7 月入住 1 晚
10/10 超赞
Irene
团体旅客
2025 年 7 月 18 日
满意:员工和服务
不满意:清洁度
The lobby staff was nice! There were many crickets and ants in the room…
Irene
2025 年 7 月入住 2 晚
6/10 一般
Marcus
2025 年 7 月 17 日
满意:员工和服务,清洁度
A good company
Marcus
2025 年 6 月入住 2 晚
2/10 糟糕
Olivia
2025 年 7 月 15 日
不满意:住宿条件和设施
You get what you pay for
Olivia
2025 年 7 月入住 1 晚
2/10 糟糕
Dakeeta
2025 年 7 月 11 日
不满意:住宿条件和设施,服务设施
Never Again
Dakeeta
2025 年 7 月入住 4 晚
10/10 超赞
Shanta
2025 年 7 月 9 日
Shanta
2025 年 7 月入住 3 晚
6/10 一般
Lindsay,Chester
与家人出行
2025 年 7 月 7 日
不满意:清洁度、服务设施、住宿条件和设施
N/A
Lindsay
2025 年 7 月入住 2 晚
2/10 糟糕
Suresh
2025 年 7 月 5 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Not so great and smelly
Suresh
2025 年 7 月入住 1 晚
4/10 很差
Marcellus
2025 年 7 月 3 日
不满意:住宿条件和设施,清洁度
Didn't like hair in bathtub and sink.
Marcellus
2025 年 6 月入住 3 晚
2/10 糟糕
Riba
2025 年 6 月 29 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel was dirty. I checked in and there was food still left in the mini fridge. The linen was dirty and the room smelled awful. It was a non smoking room but It smelled as if someone had been smoking in the room. The shower curtain had cigarette burns in it. The property itself was filthy. I would not recommend staying here.
Riba
2025 年 6 月入住 1 晚
6/10 一般
Isaac
2025 年 6 月 29 日
满意:住宿条件和设施,员工和服务
Was a good experience!
Isaac
2025 年 6 月入住 2 晚
6/10 一般
Justin
2025 年 6 月 20 日
满意:清洁度
Justin
2025 年 6 月入住 1 晚
6/10 一般
Melvin
2025 年 6 月 16 日
不满意:住宿条件和设施
Convenient location. Good price.
Melvin
2025 年 6 月入住 1 晚
10/10 超赞
Christopher
2025 年 6 月 15 日
满意:住宿条件和设施,清洁度
The staff was very professional and friendly; my stay was very comfortable, and I will book them again in the future.
Christopher
2025 年 6 月入住 7 晚
4/10 很差
Viola
2025 年 6 月 11 日
不满意:清洁度
I didn't like (1) being charged for early check in
(2) I didnt like the "quality" of the guests who obviously and literally lived there on the premise (3) I didn't like the profanity used by the occupants and the staff (4) I didn't like the terrible, uncomfortable mattress (5) I didn't like the guest heard complaining about having to clean dog and cat hair from under his bed (6) the floor was not cleaned in the bathroom (sink) area (7) I felt uncomfortable when the cab driver told me someone had robbed a military man who he'd dropped off at the hotel, causing the serviceman to ask him to drive him back to the Norfolk airport after the robbery. I didn't feel safe. Another driver from the city noted her displeasure with this hotel.