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"Fantastic staff. Free shuttle bus from/to Odawara station. Very organised. Stunning spacious room with wonderful amenities. River view and private onsen beautiful. Public footbath and onsen (swimwear required!). Great location for using Hakone Free pass - there is even a quiet, walkable 20 minute shortcut to Gora train, funicular/cable car station if you are fit enough for lots of steep steps and want a lovely leafy walk! Restaurant in the evening was great- a little suited to western tastes including vegan. There is also a convenience store opposite the driveway. "

"Loved the baths and the staff. Beautiful views- I hope to go back!"

"Other than transportation. Everything was excellent. Great food "

"Had an incredible time here! The food was amazing, the staff was always helpful and the atmosphere was relaxing making it a perfect place to relax!"

"Enjoyed 2 nights with delicious breakfast at this very comfortable hotel. 2 minute walk to train on flat terrain. Stay in hotel, 2 wings and you'll be close to everything like snacks from 3 to 7 and alcohol and dessert from 7 to 10 pm. Unlimited drinks like water, soda and tea. Masseuse is excellent!"

"best hotel i ever stayed at. period"

"This hotel punches above its 3 star rating - its very clean, comfortable, convenient and the staff are very friendly. The laundry facility is also great."

"Amazing"

"Gorgeous rooms and garden! I didn’t want to leave it was so beautiful and everyone was so kind and accommodating! "