Skip to Main Content.
List your propertySupportTrips
Unlock instant savings with Member Prices
Sign in
Feedback

Holiday Inn Hangzhou CBD by IHG

4.0 star property
Riverside hotel with health club and sauna

Choose dates to view prices

Holiday Inn Hangzhou CBD, in Jianggan, offers a practical haven for relaxation. Unwind in the sauna, use babysitting services, and enjoy meals at The Lounge. The indoor pool provides recreation, and rooms come with free WiFi for staying connected.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Pool
  • Room service
  • 24/7 front desk
  • Laundry
  • Gym

Room options

Available filters for rooms
Showing 12 of 12 rooms

Suite, 1 King Bed, Kitchen (Living Dining Area)

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Kitchen
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
Bathrobes
  • 344 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
Bathrobes
Private bathroom
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds, City View

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
Bathrobes
Private bathroom
  • 344 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Suite, 1 Bedroom, Kitchen (Living Dining)

Highlights

Separate dining area
Air conditioning
Kitchen
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Kitchen (Living Dining Meeting)

Highlights

Separate dining area
Air conditioning
Kitchen
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
Bathrobes
Private bathroom
  • 560 sq ft
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 King Bed, Kitchen

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
Bathrobes
  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
Bathrobes
  • 560 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Standard Room, 1 King Bed, Refrigerator

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
Bathrobes
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
Bathrobes
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
Hairdryer
Bathrobes
  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

You may also like

Ad
Bar (on property)

The Silk Lakehouse, Shangri-La Hangzhou

Xihu
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 5 reviews
The price is HK$3,200
HK$3,732 total
includes taxes & fees
15 Nov - 16 Nov
The Silk Lakehouse, Shangri-La Hangzhou
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
No 20 Qianchao Road, Hangzhou, Zhejiang, 310000

What's nearby

  • MIXC Mall - 15 min walk - 1.3 km
  • Hangzhou Olympic Sports Center - 5 min drive - 4.7 km
  • West Lake - 6 min drive - 6.4 km
  • Hangzhou Tower Shopping Mall - 7 min drive - 7.1 km
  • Wulin Square - 7 min drive - 7.1 km

Getting around

  • East Railway Station (East Square) Station - 11 min drive
  • Jianghehui Station - 13 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 27 min drive

Restaurants

  • ‪Jardin de Jade(苏浙汇) - ‬14 min walk
  • ‪Souq - ‬18 min walk
  • ‪HEYTEA 喜茶 - ‬14 min walk
  • ‪许留山 Hui Lau Shan - ‬13 min walk
  • ‪Peet's Coffee - ‬10 min walk

About this property

Holiday Inn Hangzhou CBD by IHG

Upscale hotel near West Lake
Take advantage of a coffee shop/cafe, dry cleaning/laundry services and a health club at Holiday Inn Hangzhou CBD by IHG. For some rest and relaxation, visit the sauna. The on-site restaurant, The Lounge, offers breakfast, lunch and dinner. In addition to a business centre and babysitting, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self-parking
  • Bike hire, express check-out and express check-in
  • A front desk safe, free newspapers and a porter/bellboy
Room features
All 209 rooms include comforts, such as 24-hour room service and pillow menus, in addition to thoughtful touches, such as air conditioning and bathrobes.
Other amenities include:
  • Bathrooms with showers and hairdryers
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, fridges and freezers

Similar properties

Lobby

Canopy by Hilton Hangzhou West Lake

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 81 reviews
The price is HK$787
HK$917 total
includes taxes & fees
9 Nov - 10 Nov
Canopy by Hilton Hangzhou West Lake

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (CNY 40); free wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Lounge

Things to do

  • Bicycle rentals
  • Health club
  • Indoor pool
  • Sauna

Family friendly

  • Babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 310 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Freezer
  • Microwave on request
  • Minibar
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for wireless Internet in public areas: CNY 40 (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Holiday Inn Hangzhou CBD Hotel
Holiday Inn CBD Hotel
Holiday Inn Hangzhou CBD
Holiday Inn CBD
Holiday Inn Hangzhou CBD
Hangzhou Cbd By Ihg Hangzhou
Holiday Inn Hangzhou CBD by IHG Hotel
Holiday Inn Hangzhou CBD an IHG Hotel
"Holiday Inn Hangzhou CBD an IHG Hotel"
Holiday Inn Hangzhou CBD by IHG Hangzhou
Holiday Inn Hangzhou CBD by IHG Hotel Hangzhou

Frequently asked questions

Does Holiday Inn Hangzhou CBD by IHG have a pool?

Yes, this property has an indoor pool.

Is Holiday Inn Hangzhou CBD by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Hangzhou CBD by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Hangzhou CBD by IHG?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Holiday Inn Hangzhou CBD by IHG?

Checkout is at noon.

Where is Holiday Inn Hangzhou CBD by IHG located?

Located in Qianjiang New Town, this hotel is within 1 mile (2 km) of MIXC Mall, Raffles City Hangzhou and Hangzhou Grand Theatre. Hangzhou City Planning Exhibition Hall and Chongyi Church are also within 2 miles (3 km). Jianghehui Station is 13 minutes by foot and Jiangjin Road Station is 15 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Holiday Inn Hangzhou CBD by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 33 out of 95 reviews
Rating 8 - Good. 46 out of 95 reviews
Rating 6 - Okay. 10 out of 95 reviews
Rating 4 - Poor. 4 out of 95 reviews
Rating 2 - Terrible. 2 out of 95 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Xiaojie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stayed in this hotel for 10 nights. pleasant staff and clean. will come back again!
Stayed 10 nights in Nov 2023

10/10 Excellent

Ronni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Venlig personale, godt spisested, dejlige værelser
Stayed 6 nights in Oct 2024

8/10 Good

DAVID

Liked: Staff & service
Ok
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

안락하고 깨끗한 호텔

선호사항에 킹사이즈베드를 선택 하였는데 트윈베드룸이 배정되었습니다. 선호사항이 잘 반영되지않는 것 같습니다. 흡연 가능한 룸이 있는것같아서 객실에서 담배냄새가 날까봐 걱정했는데 호텔 건물 전체가 금연이라고 합니다. 객실 위생상태는 만족스러웠습니다. 위치는 좀 외진 것 같습니다.
Stayed 6 nights in Nov 2019

10/10 Excellent

수영

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

좋아요

좋아요 시내에서는 좀 멀어요
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

항저우 시내에 묵을거라면 강추

* 일단 공항에서 가깝습니다 * 바로 근처에 완샹청, 래플즈등의 초대형 쇼핑몰이 있어서 쇼핑하기 편리 * CBD지역 어디에도 빠르게 접근 가능합니다 (바로 옆이 항주 시청사) * 시설이 매우 깨끗하고 쾌적하며, 1층 로비도 넓고 깨끗 * 조식 부페 퀄리티 좋음 * 로케이션과 퀄리티를 감안했을때 매우 합리적인 가격. 가성비 굿
Stayed 1 night in Jun 2019

8/10 Good

youngsu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비가 있는 호텔숙박 이었고요 주위 도로에 인접해 있지만 신 도시내에 있어서 밤에 조용하고 여유로운 호텔이었음
Stayed 1 night in May 2019

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

標準房挺好的

標準大床 還是比較好的... 雖然房間不大, 但是該有的還是有, 住的那一間硬體部份養護的還不錯, 也要感謝之前住的人沒有破壞, 所以才會延續好的環境
Stayed 1 night in May 2019

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

美中不足

5月1日, 正好是旺季, 在HOTEL 上訂房而到飯店時, 客房服務說己經滿房, 還好是會員, 免費升級到行政房, 行政房雖大, 但是住的那一間房間三個洗水台的槽有二個不完善, 一個是有裂痕(但不影響使用), 一個是止水閥損壞. 整體而言是不錯的. 但願飯店注意小細節
Stayed 1 night in May 2019

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點安靜環境舒適房間乾淨
Stayed 2 nights in Apr 2019

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visit for few days

Hotel room are clean and comfortable, the morning breakfast buffet is great, the location is close to big upscale shopping center, also you can find lost of local and westerners food.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean and good hotel, will stay again

clean and good hotel, will stay again
Stayed 1 night in Jan 2019

8/10 Good

Oerjan

Liked: Cleanliness, staff & service, property conditions & facilities

OK business hotel. Convenient location.

OK business hotel i the futuristic business area of Hangzhou. Nice room, but the bed mattress was very thin and hard. Good service and breakfast. Not too may interesting things to see in the neighborhod, althhough there is a couple of nice shopping malls and restaurants within walking distance. Most of the city is just a short taxi ride away.
Stayed 3 nights in Dec 2018

6/10 Okay

Steven, Leeds England

Liked: Cleanliness, staff & service
Hotel OK. Room has a washing machine and kitchen faculties which I did not require. Because there was so much furniture and equipment in the room, it felt a bit cramped.
Stayed 1 night in Nov 2018

8/10 Good

Saeed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was okay, when I checked out the clerk failed to refund my security deposit and still its not being refunded. I looked into the Holiday Inn web site for contact information regarding this issue but could not succeed so far.
Stayed 3 nights in Nov 2018

6/10 Okay

Verified traveller

No aircon when outside temperature was 26 - 27 C

My second stay, room a bit on the smaller than what we had last year. No aircon when outside temperature was 26-27 C, had to request for an electric fan to make it through the nights. Convenient location, shower water pressure is good.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family friendly hotel

This hotel is catered more for young family. The hotel lobby even have a play zone for kids. My room probably was for family, as there were child proof devices and cartoon drawings all over the room. Staff speak ok English. The hotel is about 20 to 30 minutes to Hangzhou Railway Station depending on traffic. It is an Ok hotel.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aug 2018

great experience
Stayed 1 night in Jul 2018

10/10 Excellent

zhekai

出差好选择

地段很不错，离江边和市民中心都挺近，对面有条巷子，里面便利店，早餐店什么都有，挺方便的
Stayed 1 night in Aug 2018

8/10 Good

CHAE WOOK

Liked: Staff & service, property conditions & facilities, room comfort
출장시 교통이 상당히 좋고 도심에 위치에 깨끗하고 편리했습니다 호텔 스텝들이 특히 친절하고 좋았습니다
Stayed 1 night in Aug 2018

10/10 Excellent

SHUHSIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

不錯的飯店

因為晚到所以升級為套間，早餐豐富，房間乾淨。
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

추천합니다

분위기도 좋았고 청결, 조용했습니다. 여행관광지와는 다소 멀다는 단점이 있습니다

8/10 Good

HOJIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean. Comprtable. Great staff

Very comfortable. Bed was soft and good. Recommend you to stay

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities

窗壞，塞廁所，沒冷氣

只得暖氣，叫人來看冷氣，那人像是想偷東西，結果要開窗，但窗開了不能關，要求換房結果廁所是塞的，周圍沒什麼吃的，走15分鐘才有一個商場，地鐵站走10分鐘，是holidayinn裏面很差的酒店
Stayed 3 nights in Jan 2018

6/10 Okay

WING

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

淋浴區域需跟進

本人住在豪華大床房，晚間需要淋浴時才發現玻璃門是不能完全關掉，洗澡完畢後發覺滿地都是水，而當本人希望於浴缸進行浸泡時，水的顏色偏黃，但因時間已接近午夜，不想減少自己的睡眠時間，所以未有要求調整或換房。
Stayed 1 night in Jan 2018