Arriving after midnight with family thus airport pickup (w/ surcharge) was arranged in advance via the hotel.
Very smooth pick up and check in service. The staff is very kind and attentive. The 2-bedroom booking is very spacious, making my kid and my mom very happy. The breakfast was good, including the signature Pho.
The hotel is close to the lake and there are some good restaurants/cafes nearby. Bit far from city center but the hotel provides free shuttle service going downtown. Highly recommended for families who want a lay back vacation experience.
Very family friendly, lovely peaceful location away from the hustle & bustle of the city. Great large play room & playground for toddlers. Excellent breakfast spread and lovely waiting staff & chefs. Good blackout curtains in the bedrooms. Useful free shuttle bus into town. They alllowed us early check-in which was great. Negative points: Our prebooked airport transfer was 15mins late to collect us at the airport, and the guy we told at reception once back at the hotel didn't care at all. Sketchy wifi in our room. Hotel booked us into a very average day trip to Hoa Lu/ Tam Coc, saying we'd be back at the hotel at 5.30, but in fact it was after 7.30, the guide wasn't sure why they would have told us that. It was a very very average trip & overpriced, terrible restaurant. We thought we were paying a premium with the hotel to guarantee a decent trip. Other than that, excellent hotel, highly recommended
Calvin
8/10 不錯
Yuk yee
2016 年 11 月 14 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
有點遠,巴士疏
Yuk yee
8/10 不錯
Yuk yee
2016 年 11 月 14 日
讚好:整潔度、住宿狀況和客房舒適度
整體亁淨舒適,但巴士班數少,地點有點遠
Yuk yee
10/10 優異
真實旅客
2015 年 8 月 10 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Staff at reception / front desk is extremely helpful and proactive in offering the service. Despite of the change of front desk staff due shift, all of them knew my special request so well. This demonstrated the good communication among the staff.
真實旅客
10/10 優異
Frank (Birmingham)
親子同遊
2025 年 7 月 17 日
讚好:整潔度、設施服務和住宿狀況
Awesome property, spacious and comfortable. The team was friendly and helpful. We would definitely stay again.
Frank
於 2025 年 7 月住了 1 晚
10/10 優異
Shinichi
伴侶同遊, 商務旅客
2025 年 6 月 6 日
讚好:整潔度、設施服務和住宿狀況
good gym, good staff, good location.
Please upgrade your breakfast more.
Shinichi
於 2025 年 6 月住了 4 晚
10/10 優異
Shinichi
2025 年 5 月 22 日
讚好:整潔度和住宿狀況
you can feel chill
Shinichi
於 2025 年 5 月住了 3 晚
10/10 優異
Nick
2025 年 4 月 28 日
讚好:整潔度、設施服務和住宿狀況
Nick
於 2025 年 4 月住了 2 晚
10/10 優異
Harish
家人同遊
2025 年 4 月 10 日
讚好:整潔度、設施服務和住宿狀況
Nice clean spacious, and quiet apartment. Friendly staff and good access to supermarkets, pharmacy and spas.