Beautifully located and designed hotel with fine views over West Lake from every room. High standard, quick and efficient, from front office/reception to restaurants and room service. All staff are friendly, courteous, attentive and efficient. Nothing is too much trouble and one is always left with the impression that great pleasure is taken in providing a kind and efficient standard of service.
There are so many public areas in the hotel where one can relax and be comfortable. A special feature which I liked was the Business Club/ Lounge with areas for working and reading or relaxation with a large restaurant area where breakfast can be taken if you do not wish to go to the main coffee shop, as well as evening cocktails and light refreshments.
Altogether a delightful two day stay in a comfortable ambience and relaxing atmosphere.
InterContinental Hanoi Westlake
A verified traveller stayed at InterContinental Hanoi Westlake
Posted 8 months ago