Chicago Harold Washington Library Center Hotels

"This was my first time staying in a Riu Hotel and I was incredibly impressed. It was super clean, the staff was really helpful, and the breakfast was awesome. Five stars!!"

"You pay to use the hot tub. Not cool, respectful restaurant banter when you are checking in. The room was secluded and private. The night view verse the day view. You would have to make a decision. "

"Lovely hotel with good staff and lovely art deco ambience"

"Hotel is a beautiful, smaller boutique property."

"The staff was very sweet and helpful. The parking they suggested was close and easy to use.There was small problem with the heat not working, but it was fixed right away. Overall I would use again for quick trip."

"The smell is awful in the room and also very dirty, hand tower with awful bleach smell. Dirt everywhere "

"I am not sure how this place is rated at 4 star hotel. Very poor quality of service and not welcoming environment. "

"Not the best and not the worst. Tolerable"

"Before I arrived, I had already checked in and paid a deposit. However, when I arrived, they had some trouble fetching my information. Hence, I would not recommend others to do the pre-checkin. Some people were waiting for the laundry machines, but the hotel provides dry cleaning as well. The staff were pretty helpful."