Norfolk Harrison Opera House Hotels

"Staff was rushing and communication was poor. Even though it was refunded I was charged for something I without knowing the amount nor that it was charge. Wasn’t aware i had to purchase a parking pass and I also had to ask the price of that because she just swiped my card for it. Not only that the property was very noisy and had a weird smell. I couldn’t sleep comfortably and the light in the room was too much that next morning. Blackout curtains would’ve been great but they had sheer curtains. It wasn’t work the price paid for one night "

"The young house keeper was the best on the 5th floor "

"It was clean and well maintained. The staff were nice and the breakfast was nice. It was very quiet."

"Overall great experience at this hotel "

"Did not use laundry and pool"

"I wish the hot tub was actually available."

"The place is good. Needs upgrade"

"The moment we pulled up we were greeted with the the most friendly vallet attendant. The front desk staff was very pleasant and helpful as well as we were not sure where to park the car at first but one phone call to the front desk aa she noticed us parked and assured us we were in the right spot. The check-in was easy. We were given our keycards and we went up to our room on the 7th floor. The rooms was very clean and spacious. I always like to look around the room before unpacking. I did have to request for some fresh sheets as one the beds sheets had stains. They brought them up within a few minutes later. As i was about to place the new ones on i noticed stains on those as well. I just gave up and slept ontop of the clean comforter. The shower/bathroom area was nice. The room itself was nice and bright with all the modern touches. We did not use the gym."

"The property is located in an excellent location. The staff is very friendly and attentive. Hotel is very well maintained and the room was kept spotless."