I love the all inclusive activities with just booking a room
Koketso
6/10 一般
Mamagase Jackson
2024年1月30日
讚好:整潔度和職員與服務
Welcomed by friendly security personnel and the amazing receptionist. However, we were a bit disappointed with our room, we felt it was not value for money in comparison with other places we previously stayed at.
Mamagase Jackson
於 2024 年 1 月住了 1 晚
8/10 不錯
Mohammed
家人同遊
2024年1月24日
Mohammed
於 2024 年 1 月住了 5 晚
6/10 一般
Samantha
家人同遊
2024年1月9日
讚好:職員與服務和客房舒適度
Seasons was lovely, however, our place was a premium villa. The toaster did not work, there were only 2 towels when we arrived and there were 2 adults and 3 kids. The fridge did not get very cold and the aircons leaked whenever on. The rain came in the door and the bathroom window when it stormed so that created more problems. Also the patio was not covered, so you could not braai if it was raining or just ait outside. Otherwise, couches were lovely and comfy, beds very comfy. Kids enjoyed the slides and we enjoyed the private pool
Samantha
於 2024 年 1 月住了 5 晚
6/10 一般
真實旅客
家人同遊
2023年12月24日
不滿:整潔度、住宿狀況和客房舒適度
真實旅客
於 2023 年 12 月住了 3 晚
10/10 優異
K.
家人同遊
2023年12月12日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Best place to cater for the whole family.
The place has been revamped, a new beautiful restaurant is open. They have more activities to keep kids bysy and away from internet gadgets.
K.
於 2023 年 12 月住了 2 晚
4/10 欠佳
Clive
2023年10月11日
Gave me a room with no fridge. Says the resort was fully booked. Didnt do anything to rectify the situation.
Clive
於 2023 年 9 月住了 1 晚
8/10 不錯
Niva
2023年7月14日
讚好:整潔度、住宿狀況和客房舒適度
Stay at seasons resort and spa
We just had to ask for towels and toiletpaper everyday. Although the staff un the restaurant was friendly the service was very slow. The restaurant is way to small for the size of the resort. Although we know nothing can be done about loadshedding, the power was often off for long times out of loadshedding times. The staff were all very friendly except housekeeping.
Niva
於 2023 年 7 月住了 4 晚
4/10 欠佳
Claudio
2023年7月7日
不滿:整潔度和客房舒適度
Unhappy Customer
Unfortunately Seasons had an electrical outage while we are there, however a candle and matches are just not going to cut it. There was zero provisions made for back up power. So we decided to leave and find alternative accommodation 3 hours after check in. Calling the hotel the next day to see if they could refund any portion and was met with a very stern no, even though they didn’t provide 10% of the service that we paid for. In any event, the room needs TLC and a bit of cleaning. Has lots of potential, but expectations should not be high as it is quite disappointing.
Claudio
於 2023 年 7 月住了 1 晚
6/10 一般
真實旅客
家人同遊
2023年6月26日
FridgeGate
We were in SEAF 2 which is an older unit. The unit was a 3 bed and 2 bath with decent space and a pool outside. The geyser and the aircon plugs were down on the DB board and we only realised after not getting hot water for a while in the kitchen and the bathroom. The upstairs aircon couldn't be switched off on the unit which meant we had to switch off at the mains until maintenance came the next day. The fridge smelt badly and they sent a cleaner but alas it seems the issue was deeper. After another call the maintenance crew arrived and realised the issue was bad. They returned to clean the run out pipe at the back. It didn't work so they eventually returned with a smaller fridge and a visit from what I assume was a maintenance manager who apologised and let us know that he has asked the team for a second fridge since this one was smaller. After about an hour we realised this new fridge wasn't getting cold we then called intermittently for a few hours we eventually got another fridge in the evening that seemed to be the one we had before just cleaned a lot more. It was incredibly frustrated but thankfully we were in good spirits and we enjoyed the pool and football facilities.