Chichibu Hashidate Stalactite Cavern Hotels

"Excellent service and amenities, highly recommend."

"The bed was was so hard I couldn’t believe how stiff it was I think a futon would’ve been better. Out of all the hotels I have been to this is the only one that doesn’t hold on to your luggage as complementary you have to use a storage locker so I waited to check in. The hot spring was nice and is next to a plaza with some really good eats. "

"Excellent value- great spa, good food and nice people."

"シャワーから水が出なかったので、スタッフに問い合わせたところ、ひたすら謝られただけで解決してくれなかった。故障だと思い使うのを諦めたが、実はシャワーの横あるボタンを押せばよかっただけ😓　バスルームに使い方の説明をつけておいて欲しかった。 それ以外は、駅からも近く部屋も綺麗で広くまた泊まりたいと思った。"

"It is ok"

"Front desk staff were polite but slightl indifferent, with the exception of one very kind staff member- Tang. She was vmvery attentive and kind. The 7th floor spa and the restaurant's staff were the reason why I gave this place 5 stars instead of 4. The entire restaurant staff made my stay delightful and warm. The food was simply but delightful. And there was one memorable elderly Japanese woman who made me feel just at home with her smiles and energetic conversation- despite not understanding one word! The views of the mountains and the stream were great to wake up to each morning and the hot springs on the top floor were something I looked forward to each night of my stay. I dont know if the water was truly a hot springs natural water, but nevertheless it was clean, and the different temperatures of each bath pool were very relaxing. Thank you Kamenoi for a terrific stay! All of the guests were Japanese, making it understanding that no one really spoke English! But again, a terrific stay."

"Clean room. Good staff. However, only 1 elevator so takes time to access and there is no non emergency stairs as an alternative. "

"An excellent hotel a few minutes walk from Seibu-Chichibu station which has both train and bus connections. Lots of dining and shopping options around including at the station itself. Easy walk to main areas including Chichibu Shrine. Ohanabatake station is also very near to visit other places such as Nagatoro. 7-Eleven and Family Mart close to hotel. Staff very helpful, rooms clean and good breakfast selection. Would definitely recommend."