Hatale Tea Factory Hotels

"Location, peace and quiet great staff"

"best food in the world, amazing spa, relax, cool, different"

"アンティークの調度品、森の中という環境、アーユルヴェーダの施術、部屋の開放感、雰囲気ともに大満足の良いホテルでした。山の上なので涼しいのですが、それでも虫が入ってくるため窓が開けられず、扇風機だけではちょっと暑かったです。エアコンか網戸が欲しいです。スタッフは皆親切でフレンドリーでした。"

"Amazing location. We had a very pleasant stay at the hotel. Very hospitable staff, especially the staff at the reception and the staff at the restaurant Mr Hakeem were very helpful. "

"Worth it for the pool alone. Lovely staff. Good food. Its a trip to get there and only with good weather for the roads but once there its like the garden of eden with a banging infinity pool and views over sri lanka "

"De lobby was kil en sfeerloos. Overal felwitte spaarlampen. Slechte acoustiek zoals in een grot. De suite was groot en met gigantische terrassen met zicht al om. Het bed was van goede kwaliteit. De afwerking van de suite liet te wensen over. Er waren overweldigend veel knoppen voor de verlichting (wederom witte spaarlampen). De afwerking kon beter. Geen kitranden, losse wandcontactdozen, losse deurslot. Het bad werd niet warm genoeg. We hebben bijgevuld met de waterkoker. Het diner was een...

"Nice peaceful place "

"The staff was very hospitable! We were well taken care of and enjoyed the pool, sunset, and mountain view!"

"Hotellet var en besvikelse, levde inte upp till bilderna eller betyget. Det var slitet och i behov av renovering. Planlösning konstig, poolen ofräsch. Inget fanns på gångavstånd, så bo hellre nere i stan. Enda postiva var trevlig personal och fin utsikt från allmänna utrymmen (men ingen från rummet)"

"Amazing place, the countryside is breathtaking, the private waterfall was such fun. The staff are friendly and helpful, I highly recommend this place. "

"Let me start with the good points since there are very few : the look of the room - beautiful Now the rest, I’m an experience traveller and experienced in hospitality and I am ensuring that this hotel can charge such a high price or the poor service provided : - we cannot driving ourselves and it’s been impossible to find the hotel : the pin location is not accurate (the hotel is located almost an hour from kandy im the countryside) and there are no sign anywhere to indicate the right...

"We went to this hotel due to an error in our original booking by Expedia. We needed to find somewhere fast and with the cricket being on, there was very little to choose from due to everywhere already being booked. It wasn't the cleanest of hotels, lots of things needed updating and decorating. Staff found it quite hard to communicate and didn't understand much English. Took 3 says to get a toilet roll! Shower in first room didn't work, so they upgraded us to a better room, the pool is...

"Lovely location, friendly staff , great walks Be aware there are limited hours for electricity; more a camping experience than glamping ! "