Hatsukaichi Spa Hotel

"Excellent customer service provided by a young lady by the name Hazuki ,who spoke superb English facilitated check in and she explained all the services that were provided by the hotel including the rooftop Onsen. Superior food choices offered at breakfast , along with comfortable room options & a very hospitable staff made for a wonderful stay in Miyajima ! "

"The staff were wonderful. Lovely family hotel that had a great ambience. The food was exceptional and onsens lovely and relaxing. Wonderful location and easy access to Miyajima island. "

"The Miyajima Hotel Makato was an absolutely excellent experience. Their customer service was the best I have ever seen in my life! They were very helpful with every need and request. I absolutely would stay here again! The only thing I would change was the type of room. Make sure you want to stay in a traditional room if that is what you want. It is what we requested and was so cool. Next time I would stay in a modern room. They were excellent!"

"A wonderful place with an incredible staff. "

" A charming Japanese Ryokan with the best view of the famous Miyajima Torii. You can walk to it within 5 minutes during the off hours when the tourists are gone. We loved their 10-course Kaiseki Dinner and their Japanese breakfast. Their shuttle van picks you up at the ferry terminal. You should book your private 30-minute onsen when you check in. "