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"Staff"

"Yes"

"Staff were exceptionally helpful. Took our luggage up the stairs and were waiting for us when we arrived. Welcomed warmly by the manager and once checked in felt like home away from home! We didn’t do kayaking but available if you intend to do so. Private baths or outside baths available which we took advantage of. Possibly for some guests may find the property a bit older but was adequate for what we wanted. View you get makes up for it. I’d certainly return to this place if I’m ever in Fuji-san area again. "

"Room was really clean, the staff were super nice really enjoyed my interactions with them. The onsen was great. Wish I spent more time there, the sauna was super hot. The buffet is a big thing there but that for me was the weakest part of the experience. "

"Clean room and always a great buffet. "

"Staff were very helpful and attentive!"

"Our stay was great. The staff was great. It was raining but we still had a great time. The room felt huge and was comfortable with heat and air. The curtains worked great. It's great to have an entire grill area to yourself. Just bring some food to grill. There's a small market within walking distance (.5mile) that has things like deer sausage and veggies. There's also a restaurant next to the market. You'll have to walk to get here or take a taxi but the bus stops are about half a mile away. We only had backpacks so walking through the countryside was a nice and relaxing treat for us. "

"Wonderful experience, completely fulfilling"

"Our stay at The Sense Fuji was a highlight of our trip to Japan. We would have stayed longer if time allowed. The property is beautiful with incredible views of Mt. Fuji. The private onsen is relaxing and the food was great. The service was perfect and helped us with whatever we needed. Cannot wait to come back."