Preferred Hayes hotels

"Overall the room was nice. The front desk staff was friendly and helpful. The breakfast was okay but needed some variety. We had barking dogs across the hall every time we came in or out, but the front desk said they would call the room.. The only complaint would be the comfort of the bed. Mattress was very hard and the pillows were small and not very comfortable. We had an accessible room with a roll in shower that was perfect for my husband."

"Property was well maintained, even with improvements being made in common areas. Property was very clean considering. Room was nice and spacious. One improvement that needs to be made is the beds. Both beds in our room were definitely aged, and sank in the middle. All other furniture was good. Pool was a great size and clean. Good location for a family trip."

"Close to army base and restaurants "

"The single bedroom villa was excellent. The staff was great, and the pools, recreation areas, and facilities were great and very well maintained. We would definitely go back! "

"We played 9 holes on the River Course. Very beautiful. The room was lovely. The breakfast was delicious. Our dinner service at The James Landing Grill was really slow."

"Everything appeared to be top notch from what I could see in my room was awesome. The property was clean and beautiful. The only thing I could say is you only get one parking space then you have to park in the visitor space which is out of the area of where your room is, other than that best place ever"

"Beautiful and charming hotel, very well situated within walking distance to Williamsburg. Nice rooms, restaurant on site, parking."

"The pools were great and the little kids had a ball. We rented a cabana which was great to relax and have some lunch before going back in. We have been to Great Wolf Lodge several times and have a blast every time. Thank you all"

"Place was a dump. Items broken all over. Obvious no sense of urgency to repair. Breakfast was terrible. This facility is trending downhill fast."