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The Birch Hotel

3.5 star property
Suburban hotel with 2 restaurants and bars/lounges

Choose dates to view prices

Photo gallery for The Birch Hotel

Front of property
2 bars/lounges
Property amenity
Desk, blackout curtains, iron/ironing board, free WiFi
Meeting facility
The Birch Hotel, in the heart of the city, offers a peaceful retreat with two bars and a garden. Enjoy British cuisine at two restaurants, stay connected with WiFi and a business center. Helpful staff, express check-out, and self-parking ensure a hassle-free stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, Non Smoking (1 Double Bed)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, Non Smoking (1 Double Bed)

9.0 out of 10
Wonderful
(30 reviews)

Highlights

Heating
Flat-screen TV
Portable fan
Blackout curtains
Shower/bath combination
Deep-soaking bath
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Non Smoking (1 Twin Bed)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, Non Smoking (1 Twin Bed)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Heating
Flat-screen TV
Portable fan
Blackout curtains
Shower/bath combination
Deep-soaking bath
Hairdryer
Private bathroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, Non Smoking (2 Twin Beds)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, Non Smoking (2 Twin Beds)

8.0 out of 10
Very good
(5 reviews)

Highlights

Heating
Flat-screen TV
Portable fan
Blackout curtains
Shower/bath combination
Deep-soaking bath
Hairdryer
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Double Room, 1 Double Bed

7.8 out of 10
Good
(6 reviews)

Highlights

Heating
Flat-screen TV
Portable fan
Blackout curtains
Shower/bath combination
Deep-soaking bath
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

Desk, blackout curtains, iron/ironing board, free WiFi

Executive Room

Highlights

Heating
Flat-screen TV
Portable fan
Blackout curtains
Shower/bath combination
Deep-soaking bath
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Exclusive Double Room

Desk, blackout curtains, iron/ironing board, free WiFi

Exclusive Double Room

Highlights

Heating
Flat-screen TV
Portable fan
Blackout curtains
Shower/bath combination
Deep-soaking bath
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed
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About the area

Map
Lewes Road, Haywards Heath, England, RH17 7SF

What's nearby

  • Ardingly Reservoir - 10 min drive - 7.3 km
  • Ouse Valley Viaduct - 11 min drive - 7.1 km
  • Wakehurst Place - 12 min drive - 11.7 km
  • All England Jumping Course at Hickstead - 12 min drive - 11.8 km
  • Bluebell Railway - Sheffield Park Station - 12 min drive - 10.3 km

Getting around

  • Burgess Hill Wivelsfield Station - 6 min drive
  • Gatwick Airport (LGW) - 33 min drive

Restaurants

  • ‪Greggs - ‬13 min walk
  • ‪Costa Coffee - ‬14 min walk
  • ‪Caffè Nero - ‬14 min walk
  • ‪Orange Square - ‬3 min drive
  • ‪The Fox & Hounds - ‬18 min walk

About this property

The Birch Hotel

Hotel in the city centre
Consider a stay at The Birch Hotel and take advantage of a garden, dry cleaning/laundry services and 2 bars. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and British cuisine. Free in-room WiFi and a business centre are available to all guests.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • English breakfast (surcharge), express check-out and coffee/tea in reception
  • Laundry services, a front desk safe and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 51 rooms feature comforts such as 24-hour room service, as well as amenities such as free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Heating and portable fans
  • Bathrooms with deep-soaking baths and free toiletries
  • 26-inch flat-screen TVs with premium channels
  • Electric kettles, daily housekeeping and desks

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Miscellaneous

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  • Parking included
  • Free WiFi
  • Restaurant
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7 AM to 10 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 10 per person
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Courtyard Restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 538 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15.00 per pet, per night, plus a one-off cleaning fee of GBP 10.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per day.

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: from approximately GBP 10 per person
  • Pet fee: GBP 15.00 per pet, per night plus a one-off GBP 10.00 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Property is also known as

Birch Hotel Haywards Heath
Birch Hotel
Birch Haywards Heath
Best Western The Birch Hotel
The Birch Hotel Hotel
The Birch Hotel Haywards Heath
The Birch Hotel Hotel Haywards Heath

Frequently asked questions

Is The Birch Hotel pet-friendly?

Yes, The Birch Hotel allows dogs (limit 2 total). There's a fee of GBP 15.00 per pet, per night. A cleaning fee of GBP 10.00 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at The Birch Hotel?

Self-parking is free at this property.

What time is check-in at The Birch Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Birch Hotel?

Checkout is at 11:00 AM.

Where is The Birch Hotel located?

Located in the heart of Haywards Heath, this hotel is 1.1 mi (1.8 km) from Hanbury Stadium and within 3 miles (5 km) of Ditchling Common Country Park and Haywards Heath Golf Club. Borde Hill Garden and High Weald are also within 3 miles (5 km). Haywards Heath Station is 28 minutes by foot.

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The Birch Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 292 out of 745 reviews
Rating 8 - Good. 333 out of 745 reviews
Rating 6 - Okay. 86 out of 745 reviews
Rating 4 - Poor. 19 out of 745 reviews
Rating 2 - Terrible. 15 out of 745 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Hadley

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel looks tired needs improvements
Stayed 1 night in Oct 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay
Stayed 2 nights in Apr 2025

8/10 Good

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had e very pleasant stay at the Birch hotel!
Stayed 1 night in May 2025

8/10 Good

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great friendly hotel

Great family hotel , very friendly at check in and room upgraded at no extra cost with an air conditioned room .
Stayed 1 night in Jul 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks so much for having us! We had a great time and a lovely sleep, staff were very nice, friendly and helpful! The bar was great and the optional breakfast in the morning was delicious. Thank you again, see you soon!
Stayed 1 night in Aug 2025

8/10 Good

Darren

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Casual relaxing dining Excellent breakfast and service Very comfortable beds
Stayed 2 nights in Sep 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find, very easy check in, convenient and free parking! Great for a quick overnight stay
Stayed 1 night in Sep 2024

10/10 Excellent

Duke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An enjoyable stay. The AC may not have worked in the room, but did not impact my enjoyment.
Stayed 2 nights in Apr 2025

8/10 Good

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay
Stayed 3 nights in Aug 2023

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable ,bistro / dining room very nice .
Stayed 1 night in Oct 2023

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet, got good rest and a nice breakfast
Stayed 1 night in Jul 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced and clean and comfy. Staff were friendly. Room not completely sound proofed.
Stayed 1 night in Apr 2025

8/10 Good

Ruth

Liked: Staff & service
The Bar Food was excellent, felt some redecoration was needed in the room i stayed in
Stayed 1 night in Jul 2024

4/10 Poor

Kyle

Liked: Cleanliness
Disliked: Property conditions & facilities
Property is in a lovely location, however.., bath plug - release mechanism is faulty so unable to drain bath, air-con - sounds like a helicopter gunship, also currently no chef on site so they are unable to serve evening meals.
Stayed 2 nights in Jul 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
We arrived late but we had an Efficient staff member who check us in quickly. Room clean. Good parking.
Stayed 1 night in Dec 2024

10/10 Excellent

Beryl

Liked: Staff & service, property conditions & facilities
Old hotel but clean and tidy. Happy staff.
Stayed 2 nights in Oct 2023

8/10 Good

Mr

Liked: Cleanliness, staff & service, amenities
Staff very helpful and pleasant Overnight staff very helpful and courteous
Stayed 2 nights in Sep 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birch Hotel - recent experience

Very good value for money. A full hotel feel.
Stayed 1 night in Jul 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
A great Best Western Hotel, convenient for Hove and Brighton at a fraction of the cost. Plenty of spacious parking, friendly and accommodating staff, lovely room with high ceiling and gorgeous bay window. Food choices for breakfast and evening meal were great.

6/10 Okay

Taha

Liked: Cleanliness, staff & service, property conditions & facilities
The room was okay but the remote for the AC didn’t work. The plugs that are available don’t work for apple laptops chargers. The garbage been wasn’t cleared from the previous guest. There cleanliness of the room needs to be address
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Classic British Hotel

A classic British hotel. Spacious, comfortable rooms; quiet; friendly staff; a variety of dietary requirements catered for. Room might have been cleaner. Would stay there again.
Stayed 1 night in Jan 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room in the eaves was interesting with lovely views. Everything in the hotel was tidy,clean and perfect for our one night stay.
Stayed 1 night in Jul 2023

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Very welcoming staff on reception. The receptionist explained where our room was. Very clean room, and bathroom lovely white soft towels. Lovely dinning area where you had a buffet breakfast, which was very good. I would recommend this hotel to family and friends
Stayed 3 nights in Jun 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Good spot for a stay in Haywards Heath. My only complaint was the internal room I had was quite warm due to no breeze with the window open and No fan or AC.
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location to hospital and garage. Staff polite and helpful. Rooms excellent. Highly recommend especially if you've an early start across the road.
Stayed 1 night in May 2024