Hazel Dell hotels in Vancouver

"I’ve stayed at the Double Tree many times over the years, and has always been amazing. This time was less so. The check-in staff was unfriendly and not very helpful. Getting any information out of them was like pulling teeth. When we got to our room, even though we had booked a room with a queen, it had a single full bed. The sheets on the bed were stained, which is always off-putting. When I went to use the shower, the ceiling in the stall was filthy and looked like someone had wiped their boogers on it. After an incredibly uncomfortable night on a broken-down mattress, I got up in the morning to make some coffee and found someone’s used grounds in the pot. All-in-all, this was not the standard I expected from this hotel after so many great stays. I’ve had cleaner rooms and more pleasant staff at EconoLodges. I truly hope this was all a fluke."

"The staff is friendly. An issue with the room was quickly rectified. "

"Parking is a pain. Valet was $52 a night."

"I live in Portland and needed"

"We stayed on the 5th floor. It was extremely noisy - not sure if the room given was close to a certain machine - but sleeping was horrible. It was interrupted by extreme noise. We won’t be back. More cleaning is needed in the room, in regards to dusting. However, the hotel looks very quaint."

"It’s all good "

"It was wonderful! The room was well appointed and clean. All staff were amazing and helpful - from the room to the front desk. The bar was welcoming and the staff were extremely cordial and responsive. Would return in a heartbeat!"

"Staff was so very friendly & rates were really good!"

"Rooms clean. The sink faucet water flow weird. Staff very nice and courteous."