Houston Health Museum Hotels

"I rated this hotel low because there is a thief amongst their cleaning staff. I checked in on 3/6 for the rodeo I placed my LV shades on the desk because we would be gone for the day and they weren't needed. 3/7 I didn't wear my shades because of overcast and just kept my prescription glasses on which had a transitional lens. I never took my shades out of the room. While packing my bags on 3/8 I noticed my shades were missing. I immediately searched the room as well as unpacked my luggage no glasses. I reported my missing item to the front desk and was meant with what felt like an annoyed assist manager. She suggested that I contact Carmen who is the Director of the cleaning staff. I emailed Carmen and explained my situation her response was they looked and didn't see my glasses. While I appreciate the response I never asked for a search to be conducted. My glasses was stolen out of my room. All I'm asking for is reimbursement for my stolen property. I spoke with the director of sales who kept implying that I lost my glasses and they can't a use their staff of stealing. Well they did. My glasses were stolen! He said he asked the staff and they said no. As if anyone will admit to a crime! This is an awful violation!"

"Beautiful hotel. Clean rooms and friendly staff"

"What a complete trash hole! The water didn't work for 2 days which means the toilet didn't work for 2 days. When the water did it was brown. To not have a toilet working is completely disgraceful. Crack heads wandering the parking lot. The management are a-holes. I got charged when I booked my stay in January then they charged me again at the location. They refused to reimburse saying it's expedias duty but it's not. Couldn't be more dissatisfied. "

"Ashley is the best, she offered us a list of things to do like locals "

"Clean room and nice staff"

"Great"

"Good property !! Seems like they need to hire more people! And also GYM it’s needed!!! "

"Everything great except bathroom barn door only opened halfway "

"Great apartment. Comfortable couch and bed. Very clean. Well furnished. "