墨爾本海德堡高地酒店住宿推介

「Friendly helpful staff.」

「浴室里放了两瓶身体乳，一瓶放在淋浴间洗头水和沐浴露中间，没有护发素，很明显是搞错了，连续住了五个晚上都没有更改，说明相关职员粗心。 前台职员（同一位亚裔女子），明明在4月15号与客户用非常流利的中文交流（因为房间水管无法供应冷水，洗浴时只有极热的水），到了4月17号在处理客户咨询时说自己不会中文，一直用英文。态度不友善」

「住宿地點離南十字車站很近 搭sky bus到達後走路5分鐘內就到」

「Great Value for the price, location and room size.」

「有免費飲品時間，亦提供咗免費泊車，好似係會員優惠，慳返好多泊車錢，酒店風格比較摩登，浴室燈光會暗少少，不過整體設施都現代化，好適合商務旅行嘅人」

「N/A」

「梳洗用品高級好用，職員非常友善，酒店是vintage的風格，浴室設施會舊式少少，但功能冇問題，我的房間沒有花灑，只有頭上淋水的，預先講咗係度蜜月，有幫我upgrade，非常貼心~」

「It’s good.」

「Very comfortable mattress!! 」

「有一天房間整理，竟然只整理了一半，枕頭完全沒有放回去床上。」

「Good service, very convenient location, however room cleaning could be better」

「房間空間非常充裕」

「Nice staff. The room is big and comfortable. It is just next to a light rail station but we can also walk to the airport bus station, market, CBD etc」

「Overall, we were satisfied with our stay and had a good check-in experience. The staff were friendly, and we appreciated being upgraded to a better room, which was a nice touch. However, there are a few areas that need improvement. Firstly, there was no internal door lock in the room. On the afternoon of our check-in day, while we were resting in the room, a staff member unexpectedly opened the door to check the air conditioner without any prior notice. This was quite uncomfortable and affected...