黃金海岸海倫斯維爾酒店住宿推介

「房間乾淨清潔，每日都有人清潔房間和添加一片小餅乾，是游水過後的重要小零食，孩子都非常喜歡。房間有提供微波爐，也有家庭廚房和其他住客一起使用，家庭廚房有焗爐，也可以燒烤。只是飲品機失靈，付錢後卻沒有飲品落下。」

「Very good accomodation, nice hotel」

「還不錯的飯店」

「The hotel is clean and good service. Love the staffs 」

「Insects bites 」

「整潔，價錢合理，有很多設施(我們沒有使用，不便評論)。 唯一是隔音較差，早上由7時起會比較難繼續入睡，因為附近房間出入聲音，房務員亦開始清潔。」

「Excellent location. Spacious, stunning view, clean and tidy. Good design for 2 bedroom. Perfect !!!」

「The hotel is newly opened, the designs are excellent with a great vibe. I made the booking knowing new hotel may have glitches and expecting some "surprises". It turned out to be true as my room had an entire electricity blackout during the night with the air ventilation also stopped functioning. It was certainly not a good experience to say the least. The next morning I went to the front desk to report this, led by Jessica, the front desk staffs were very understanding and patience to help...

「Comfortable and spacious room! Good to have travel-size shampoos and body wash. 」

「飯店歷史久遠，所以屬於比較老式擺設，但他們的花園很棒，陽光和藍天很美，露天餐桌可以悠閒喝杯咖啡。早餐是自費點餐。」

「The location is superb which is close to an outlet and there are many scenic places in the vicinity, too. The accommodation is also outstanding providing all necessary utensils and facilities. It also provides a nice view from the balcony. With such a reasonable price this place is highly recommended and we would come back again when I travelled to Gold Coast next time. P.S. The door is self-locked but if it can provide a safety lock it would be more perfect.」

「Overall the service is good」

「Staff were great and super friendly and helpful. The rooms looked exactly like the photos. Beds were comfortable. Everything was clean and tidy. Easy walk to the beach, bus stops and a great Cafe.」

「We stayed for 3 nights and on each morning we’d turn on the indicator requesting the room to be cleaned. No cleaning on the first 2 nights and we had to call reception to have housekeeping come in to change towels and clean the room. And even so the toilet was left uncleaned, the coffee cups were not washed, coffee pods not refilled. There were rust stains on the bathroom door, room not well maintained. The carpark smelled strongly of urine and unknown droplets of liquid dripped from the...