黃金海岸海倫斯維爾酒店住宿推介

「房間乾淨清潔，每日都有人清潔房間和添加一片小餅乾，是游水過後的重要小零食，孩子都非常喜歡。房間有提供微波爐，也有家庭廚房和其他住客一起使用，家庭廚房有焗爐，也可以燒烤。只是飲品機失靈，付錢後卻沒有飲品落下。」

「Good clean room. Right by the beach. Great location close to shops and airport 」

「Very good accomodation, nice hotel」

「The hotel is clean and good service. Love the staffs 」

「Room was a nice size, tidy and was in a good location however is in need of an upgrade. Serviced my need for one night」

「飯店歷史久遠，所以屬於比較老式擺設，但他們的花園很棒，陽光和藍天很美，露天餐桌可以悠閒喝杯咖啡。早餐是自費點餐。」

「The hotel is newly opened, the designs are excellent with a great vibe. I made the booking knowing new hotel may have glitches and expecting some "surprises". It turned out to be true as my room had an entire electricity blackout during the night with the air ventilation also stopped functioning. It was certainly not a good experience to say the least. The next morning I went to the front desk to report this, led by Jessica, the front desk staffs were very understanding and patience to help...

「還不錯的飯店」

「Convenient parking, smooth check-in, and friendly front desk. The room was clean and had all the facilities you expect. Highly recommended」

「绝对推荐，位置很好，设施很新，早餐丰盛」

「Overall the service is good」

「May be I overlooked the terms and condition. The whole family was so shocked that this "hotel" does not provide room housekeeping service. We lived at the Sky level (quite expensive as this is the relatively higher room type) for 5 nights, but the hotel would not change towels, would not clean trash bin, would not tidy bed sheets until we complained, then they bring us some towels and clear our trash bin 1 time during our stay. Still did not vacuum or clean the room or tidy our bed sheets, not...

「整潔，價錢合理，有很多設施(我們沒有使用，不便評論)。 唯一是隔音較差，早上由7時起會比較難繼續入睡，因為附近房間出入聲音，房務員亦開始清潔。」

「Hotel staff allowed two males to enter my room whilst we were sleeping (mum & son). Massive breach of privacy! Unable to resolve issues with hotel - lack of ownership over incident. Room is not clean. Dirty room 」