Room comfortable, clean, safe, good aircon.
Not good: hallway carpets need cleaning. Broken glass, glasses, bottles & meal trays left in hallways & ignored
Hywel
2025 年 7 月入住 2 晚
10/10 超赞
Donna
2025 年 6 月 19 日
Donna
2025 年 6 月入住 2 晚
10/10 超赞
Wahida
2025 年 6 月 16 日
Wahida
2025 年 6 月入住 1 晚
10/10 超赞
Michael
2025 年 6 月 14 日
Michael
2025 年 6 月入住 1 晚
10/10 超赞
Andrew,Rotorua
与家人出行
2025 年 6 月 14 日
满意:清洁度、员工和服务、住宿条件和设施
Beds were good. Ok for a family of four with sofa bed.
Andrew
2025 年 6 月入住 2 晚
8/10 还可以
Tracey
2025 年 6 月 9 日
Tracey
2025 年 6 月入住 1 晚
10/10 超赞
Emma
2025 年 6 月 3 日
满意:清洁度、员工和服务、住宿条件和设施
Emma
2025 年 5 月入住 1 晚
10/10 超赞
Matt
与家人出行
2025 年 6 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Perfect stay, pool was ace!
Ideal stop-over for Harry Potter studio tour, 15 min drive away.
Breakfast was fantastic.
Matt
2025 年 5 月入住 1 晚
8/10 还可以
Dominic
与家人出行
2025 年 5 月 31 日
满意:服务设施,清洁度
Gym and rooms were good.
Check-in and check out was very slow.
They take a £50 deposit on the room.
Dominic
2025 年 5 月入住 1 晚
6/10 一般
Christopher
商务旅客
2025 年 5 月 26 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
I specifically booked this hotel for the pool, steam and sauna. The changing room was filthy and very run down. as was the pool and areas around it. It was all badly maintained and in need of a refit, I flagged this with the duty manager, who was excellent - apologising and explaining a refit was happening in future and had been signed off. Her customer service skills were excellent, as was Zoe on the leisure desk reception. I was offered dinner as compensation, which was very much appreciated. The room was fine and immaculately clean, although the pillows weren’t comfortable and the tea and coffee facilities were basic. Food was excellent in the restaurant and good service. There are very little amenities in walking distance, only an expensive garage with M&S concession next to the hotel. Parking is good - it’s an extra charge unless pre-booked.
Christopher
2025 年 5 月入住 1 晚
8/10 还可以
Tara-Leigh
2025 年 5 月 24 日
Tara-Leigh
2025 年 5 月入住 1 晚
8/10 还可以
D
与家人及幼儿出行
2025 年 5 月 20 日
满意:住宿条件和设施,清洁度
Food mediocre
D
2025 年 4 月入住 1 晚
10/10 超赞
Winston,Wakefield
与配偶出行, 商务旅客
2025 年 5 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Always first choice when travelling from Heathrow airport
Winston
2025 年 3 月入住 1 晚
10/10 超赞
Barry
与家人出行
2025 年 5 月 18 日
满意:服务设施
Very nice
Barry
2025 年 5 月入住 1 晚
10/10 超赞
JASON DAMIAN
与家人及幼儿出行
2025 年 5 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
£7 parking as a guest is wrong
No safe
No bottle opener
JASON DAMIAN
2025 年 5 月入住 1 晚
10/10 超赞
Deborah,Joliet
与家人及幼儿出行
2025 年 5 月 14 日
满意:服务设施
Great stay. Enjoyed the daily breakfast there, comfortable bed, very nice lobby and bar. Lots of families staying there. I would have liked a refrigerator in the room tho. The hotel manager, Christian, went above and beyond giving us advice about driving the rental vehicle towards planning our trips. Harry Potter Warner Bros studio is about 35 minutes away. The Hemel-Hempstead train station is about 5 miles away. Recommend it and the Tube as transportation to/from London zone 1.
Deborah
2025 年 5 月入住 2 晚
10/10 超赞
James,Joliet
与家人及幼儿出行
2025 年 5 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Pleasant experience, nice and clean room, delicious buffet breakfast, excellent and friendly staff. This hotel is in the suburbs but close enough to drive to Harry Potter. London zone 1 is quite far. The best way to get to London is via train and then the Tube.
James
2025 年 5 月入住 4 晚
8/10 还可以
Bohdan
2025 年 5 月 8 日
满意:员工和服务,清洁度
Very nice dining area. Washroom was worn out: ventilation did not work, toilet required many flashes to do the job.
Bohdan
2025 年 4 月入住 6 晚
8/10 还可以
Doreen
2025 年 5 月 2 日
Doreen
2025 年 5 月入住 1 晚
10/10 超赞
Grainne
2025 年 4 月 26 日
满意:清洁度、员工和服务、住宿条件和设施
Grainne
2025 年 4 月入住 2 晚
6/10 一般
SCOTT
2025 年 4 月 24 日
SCOTT
2025 年 4 月入住 1 晚
10/10 超赞
Neil
2025 年 4 月 23 日
Neil
2025 年 4 月入住 1 晚
10/10 超赞
Iain
与家人出行
2025 年 4 月 21 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Perfect
Very good hotel with a bar restaurant and a brilliant health center