Porta Suites welcomes travelers in the heart of Heraklion with comfort and convenience, where multilingual staff help guests plan perfect Cretan adventures
In central Heraklion, Porta Suites offers practical amenities like dry cleaning, laundry services, and in-room WiFi. The multilingual staff helps guests plan daily explorations, and convenient luggage storage ensures hassle-free arrivals and departures.
Heraklion is home to Porta Suites. Palace of Knossos and Hania Gate are local landmarks, and travellers looking to shop may want to visit Dedalou Shopping Street and Heraklion Central Market. Natural History Museum of Crete and Watercity Waterpark are also worth visiting. Take the opportunity to explore the area for water adventures such as boat tours. Visit our Heraklion travel guide
Porta Suites provides dry cleaning/laundry services and more. Guests can connect to free in-room WiFi.
You'll also find perks such as:
A round-trip airport shuttle (surcharge), babysitting (surcharge) and concierge services
Multilingual staff and luggage storage
Room features
All guest rooms at Porta Suites include comforts, such as laptop-compatible safes and laptop-friendly workspaces, as well as amenities, such as free WiFi and air conditioning.
24-hour return airport shuttle on request for a surcharge
Onsite parking includes off-street options
Family friendly
Babysitting (surcharge)
Dining table
In-room kitchen
Laundry facilities
Soundproofed rooms
Conveniences
Laundry facilities
Limited-hour front desk
Lockers
Luggage storage
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Turndown service
Accessibility
No lift
More
100% renewable energy
5 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Built in 2023
Designated smoking areas
Double-glazed windows
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Private bathroom
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided
Entertainment
32-inch TV with satellite channels
Pay films
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Dining table
Electric kettle
Free bottled water
Hob
Kitchen
Oven
More
Air conditioning
Desk
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Soundproofed rooms
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Special check-in instructions
The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 31 March, EUR 0.50 per accommodation, per night
A tax is imposed by the city: From 1 April to 31 October, EUR 2.00 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 4)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 1279996
We should mention
This property does not have any lifts
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Property is also known as
Porta Suites Heraklion
Porta Suites Guesthouse
Porta Suites Guesthouse Heraklion
Frequently asked questions
Is Porta Suites pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Porta Suites?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Porta Suites on 15 Mar 2026 start from HK$588, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at Porta Suites?
Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Late check-in is available during limited hours.
What time is check-out at Porta Suites?
Checkout is at 11:00 AM.
Does Porta Suites provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per vehicle applies.
Where is Porta Suites located?
Situated in Heraklion, this guesthouse is steps from Hania Gate and 1.3 mi (2.2 km) from Heraklion Port. Freedom National Stadium and Kapetan Mihalis Korakas are just steps away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Porta Suites Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Very new and open concept studio with great kitchen. Our suite had an outdoor patio which hot tub so was an amazing stay at the end of a long trip. Very comfortable and great communication. A little hard to find in an alley if you drive but they do provide a secure parking lot.
Excellent property close to city center. Well appointed suite with all amenities. The big balcony with the heated tub made it fantastic. Suite itself is spacious, super clean and well appointed and everything was punctual and like clockwork.
Sandeep
Stayed 3 nights in Apr 2025
10/10 Excellent
Helen
16 Nov 2023
Liked: Cleanliness, property conditions & facilities, communication
Lovely apartments. Staff very helpful and friendly.
Helen
Stayed 14 nights in Nov 2023
10/10 Excellent
Eva
10 Dec 2023
Liked: Cleanliness, room comfort, communication
Excellent stay
We had an amazing stay. The staff is very welcoming and helpful. The suite was beautiful, clean and filled with all the necessities. Outdoor area with jetted tub was lovely. Definitely coming back here, great value. Thank you for a very pleasent experience :)
The ground floor apartment has a courtyard and hotub. The suite was super clean. Both reception and cleaning staff were really helpful.
There are shops and restaurants all within walking distance. The beach is about 30 mins walk away head to the port and walk right along the front. Would definitely book this property again
Amazing stay close to the port / highly recommend!
This was our favourite hotel during our two weeks in Greece! What a fabulous hotel with so many amenities and modern features. This hotel is especially friendly towards families with the large space and the bathroom is huge! What a lovely bonus to have two balconies… As well as a hostess, who is very responsive to our questions after hours.
I would highly recommend anyone considering staying. Our family wished we could’ve spent more time at this hotel.
A very clean hotel with lovely staff! Our room was super clean and spacious, and enjoyed two balconies, one on each side of the room. The main balcony we used was at the back of the hotel with a nicer view, as the front balcony was a bit noisy with shops and directly across from a gym. The area is more of a city vibe, and we were hoping for an island vibe - a bit disappointing but still pretty. We did not get a car, but travel was limited. The closest beach is 20 minutes away, and to take a taxi was 30 euro one way. There is a nice square with food shops about a 15 minute walk away, and some closer food options about a 7 minute walk away. One place we truly enjoyed was Kafenion To Syntagma, which is around the corner from the hotel. The owner was a lovely woman, and the best part of the surrounding area. Overall our stay was great!
What an amazing place to stay. Beautiful suite with plenty of space, all the amenities you need and the jacuzzi is wonderful! Close to everywhere, lots of nice brunch places around and very good bus network to beach and airport too. Very warm and friendly at reception and happy to help with everything. They also provide a handy list of things to do, advice on places to eat and drink and we tried many and were all fab! :)
Gary
Stayed 4 nights in Sep 2024
10/10 Excellent
Cynthia
9 Apr 2024
Liked: Cleanliness, room comfort, communication
I arrived super early in the morning but the staff made sure that I had the door code and could get right into my room when I got there, even though the staff wasn't there yet. VERY appreciated. And the room was gorgeous. It was nice to stay in something with a kitchen.
The property was lovely and modern with an all new suite! Great location only a 10 minute walk to town centre. However we did have trouble parking due to narrow roads and the offer of a park long lot from suites provided to us was again through narrow roads with a charge which was not ideal, so if you are driving, you can find parking down the main road of Lidl for free and around the area in wider streets
Maria
Stayed 4 nights in Jul 2024
10/10 Excellent
Jonathan
26 May 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Porta Suites are situated a short walk away from the bustle of the town centre with local facilities such as shops and bars literally a couple of minutes away. For transport, buses and taxis are also nearby. The highlight for our five-night stay however was the suite itself which was new (2023), clean, modern and spacious. The balcony with sea view was large, and the hot tub was a great place to watch the sunset from. Reception staff were available, friendly and helpful, with good communication prior to our arrival. Overall, a fabulous place to stay and we highly recommend it.
I was a quite disappointed I paid for a junior suite with a balcony and didn’t get that because for me it wasn’t what was shown to me when I booked. There was dogs barking late at night mostly which disturbed my sleep too.
Staff overall were excellent and very friendly and helpful!
Even coffee pods or water was all given only for the first day. After that they start charging euro 1 for coffee and euro1.5 for water.. which is something disappointing