Monkton Hereford Library Hotels

"The staff was terrible I paid 30$ extra for early check in when we arrived at 3:00 they said our room wasn’t ready told them I paid 30$ for early check in the man at the desk said oh that’s not a thing.. ???? So my husband and I sat for 40 MINUTES in the lobby and waited it was 4:30 my husband did not want to wait any longer asked for a refund we can just go home and that’s when they said oh your room is ready.?What I believe happened is the man gave our room away to another guest cause I booked a king and got 2 queen beds .Don’t offer something and not honor it. Nice location but get staff that actually care about the guests. Only gave stars cause I had too."

"Really like staying hear"

"It’s a nice hotel, if you’re into history stay here."

"Always an amazing stay. Breakfast was good. The room was clean."

"The property was not maintained well and we had a mouse visit us in our room on the 5th floor. We left right after the mouse showed up…"

"All was great... A comfort for a stressful time "

"Ok to get off the interstate a bit confusing navigating the location in white marsh Kinda desolate not walkable to food"

"Room smelled a bit. Close to many things in the area"

"During our stay, both the hotel lobby and our room had an unpleasant smell. We requested towels from the front desk, and they were never delivered Also , housekeeping never cleaned our room during our stay. The next day, we asked again for towels and washcloths and were told housekeeping would bring them, but they never did. I eventually went downstairs and found housekeeping myself— they only had two towels and no washcloths, which were taken from a black garbage bag. Overall, I rate this hotel 0/10. I would not recommend staying here, especially with children."